Stock Code: ??????
ZBOM Home Collection Co., Ltd.
Environmental, Social and Governance
Address: No. ??, Lianshui Road, Luyang Industrial Park, Luyang District, Hefei City, Anhui Province, China
Tel: ???-???-???? (ESG) Report
WWW.ZBOMHOME.COM ZBOM Home Collection Co., Ltd.
Contents Action:
Building a Foundation with 01
Innovation:
Empowering Life through 02
Compliance Governance Business Refinement
Foreword Corporate Governance 21 Innovation-driven Development 35
Risk and Compliance 27 Safety and Quality of Products and Services 45
About this Report 01 Business Ethics 29 Data Security and Customer Privacy Protection 54
Message from Management 03 Supply Chain Security 56
About ZBOM 05
Awards and Honors 10
Sustainability
Governance
ESG Management 11
Communications with
Stakeholders14 Symbiosis: Warmth:
Materiality Analysis 15
Protecting the Ecosystem Fulfilling Responsibilities
with Green Operations with a People-oriented
Conclusion Environmental Management 63 Employee Recruitment and Employment 87
Addressing Climate Change 69 Employee Rights and Protection 88
ESG Performance Table 100 Emissions Management 73 Employee Training and Development 93
Index of Reporting Standards 106 Resource Management 80 Occupational Health and Work Safety 96
Reader Feedback 111 Giving Back to Society 99
Foreword 2025 Environmental, Social and Governance (ESG) Report
About this Report
The 2025 Environmental, Social and Governance (ESG) Report (hereinafter referred to as "this Report") is the seventh ESG report
released by ZBOM Home Collection Co., Ltd. (hereinafter referred to as "ZBOM", "the Company", or "we") for its stakeholders.
This Report provides a detailed disclosure of the Company's practices and performance data in economic, environmental,
social, and corporate governance responsibilities for the year 2025, aiming to effectively communicate with all stakeholders and
systematically respond to their expectations and requirements.
Reporting Period Information Assurance
This is an annual report, covering the period from January 1, 2025, to December 31, 2025 (hereinafter referred to as the "reporting The Board of Directors and all directors undertake that the content of this Report does not contain any false records, misleading
period"). To enhance the comparability and forward-looking nature of the Report, some content has been appropriately extended statements, or major omissions, and are responsible for the truthfulness, accuracy, and completeness of its content.
to previous or subsequent years.
Basis of Preparation How to Obtain the Report
·United Nations 2030 Agenda for Sustainable Development Goals (SDGs) The electronic version of this Report is available for viewing and download on the website of the Shanghai Stock Exchange (http://
·Global Reporting Initiative (GRI) Standards issued by Global Sustainability Standards Board (GSSB) www.sse.com.cn), CNINFO (http://www.cninfo.com.cn), or our official website (https://www.zbom.com).
·Guidelines No. 14 of Shanghai Stock Exchange for Self-Regulation of Listed Companies – Sustainability Report (Trial) issued by
Shanghai Stock Exchange
·Guide No. 4 for Self-Regulatory Supervision on Listed Companies of the SSE – Compilation of Sustainable Development Reports
issued by Shanghai Stock Exchange Contact Information
·Working Guidelines for Sustainability Reports of Listed Companies issued by the China Association for Public Companies
If you have any suggestions or comments regarding this Report, please feel free to contact us using the following information:
Address: No. 19, Lianshui Road, Luyang Industrial Zone, Luyang District, Hefei City, Anhui Province
Information Sources Postal Code: 230041
Tel: 0551-67186564
Email: zbom@zbom.com
The data in this Report is sourced from our actual operational raw data, public data from government departments, annual
financial data, internal statistical reports, and third-party questionnaire surveys. The financial data in this Report is presented in
RMB. In case of any inconsistency with the financial report, the financial report shall prevail.
Foreword 2025 Environmental, Social and Governance (ESG) Report
Message from
Management
Dear shareholders, partners, and friends from all sectors of society:
In 2025, the domestic and international landscape underwent profound and complex changes. We faced sluggish demand and We continue to advance "green manufacturing and low-carbon transition", integrating the philosophy of "protecting the Earth
heightened market uncertainty, while US tariff policies led to rising costs and pressure to restructure our supply chain. However, from the source and creating beauty through design" throughout the entire life cycle, from R&D and production to delivery,
new opportunities emerged amidst these challenges. On one hand, the demand for renovations in the existing housing market practicing green development in multiple dimensions. We operate a National Green Factory and several intelligent manufacturing
rose to 40%, and the national "trade-in" subsidy policy continued to unlock benefits. On the other hand, Chinese home furnishing bases. Our products have obtained over 60 authoritative certifications, including the China Environmental Labeling Certification
companies accelerated their global expansion, shifting from intense domestic competition to a strategy of global growth, breaking and FSC Certification, ensuring quality and sustainability from the source. In active response to the national "Good Housing"
through growth ceilings. Concurrently, we established new competitive barriers through green compliance, intelligent delivery, policy, we released a whole-home health standard system, deeply integrating green and environmental protection into product
and localized operations. design, raw material procurement, manufacturing, and service processes. We were deeply involved in the development of three
national standards: GB 18580-2025 Decorating and Refurbishing Materials for Interior Use—Limit on Formaldehyde Emission
This year was not only a testament to ZBOM's global expansion and embrace of the world but also a crucial year for strengthening of Wood-based Panels and Their Products, and the recommended national standards GB/T 44689-2024 Classification and
our internal capabilities and building momentum for long-term development in the face of adversity. Guided by our mission to Evaluation Methods for Odour from Wood-based Panels and Their Products and GB/T 44690-2024 Classification of Volatile Organic
"realize people's beautiful imagination of home" and upholding our brand proposition of "Live Freely, Live Comfortably", we Compounds Emission From Wood-based Panels and Their Products , leading the industry's high-quality development with high
centered our efforts on the "Integrated Whole-Home Solution" strategy. We actively responded to market challenges and achieved environmental standards.
a series of key advancements in global expansion, product innovation, and strategic planning.
We adhere to the principle of "shared responsibility and mutual empowerment", fostering mutual benefit and trust with
This year, we actively benchmarked against standards, translating policy guidance into corporate action. We deepened our stakeholders such as employees, customers, communities, and supply chain partners to promote a win-win situation where
commitment to sustainable development and integrated ESG concepts into operations. For 2024, we achieved an A rating in both we achieve both economic and social value. Through a systematic talent development system, we continuously empower our
the Wind ESG and Huazheng ESG ratings, ranking 6th among 147 A-share listed companies in the household durables industry. organization and employees, providing a fair employment environment, a competitive compensation and benefits system, and a
Our comprehensive strength in governance effectiveness and sustainable development has been continuously enhanced. comprehensive career development path, while deepening employee care to create a harmonious atmosphere. We always uphold
the "customer-centric" service philosophy, creating a high-quality and refined service experience for users. We have built a full-
We have always regarded enhancing governance effectiveness as the core guarantee for sustainable development. We have chain butler-style service system covering pre-sales, in-sales, and after-sales to enhance customer satisfaction. We are committed
established a scientific and standardized governance structure, placed high importance on the timeliness and transparency to quality and ethical business practices, comprehensively strengthening our product, service, and brand capabilities. We cultivate
of information disclosure, and continuously strengthened our risk prevention and control capabilities by building an internal our channel services, providing full-process operational support for our dealer partners through systematic support and refined
control system that covers all business processes. Adhering to the principle of "transparent, compliant, and risk-controlled," operations.
we have created a governance system with sound mechanisms, high efficiency, and clear responsibilities to promote scientific
decision-making and improve operational quality. We formulated the Sustainable Development Management System to specify Looking ahead to 2026, we will continue to uphold sustainable development governance as the core pillar for achieving high-
work norms and processes for each stage, enhancing the standardization and institutionalization of our sustainability efforts. quality development. By building a scientific ESG management system, practicing green development concepts, and deepening
We engaged a third-party organization to verify our GHG emissions, leveraging professional expertise to review and validate the collaboration with stakeholders, we will deeply empower our employees, customers, and partners to achieve a win-win situation
inventory results. We also established an ESG indicator library and developed an ESG data management platform, using digital for both economic benefits and social value.
tools to further improve ESG management efficiency and decision-making support.
Foreword 2025 Environmental, Social and Governance (ESG) Report
About ZBOM
ZBOM Brand Interpretation
Company Profile
Founded in 1998, ZBOM started as an early explorer in China's kitchen cabinet industry and has gradually evolved into a provider
of total home solutions. In 2017, the Company was listed on the A-share market of the SSE, marking a new stage of capitalized and
Z - Zeal B - Balance ＆ Better Products
international development. ZBOM now ranks among the top in China's custom home furnishing industry.
Represents our commitment to fulfilling We create superior craftsmanship, reliable
With "Integrated Whole-Home Solution" as its core strategy, the Company has built a comprehensive product system covering
the mission of "realize people's beautiful quality, and user-friendly functions with
whole-home customization, kitchen cabinets, doors and wall panels, upholstered furniture, and system windows and doors,
imagination of home" with utmost zeal and ingenuity, and advocate the home living
achieving truly integrated whole-home customization. ZBOM operates a National Green Factory and multiple intelligent
craftsmanship. philosophy of "the beauty of balance and
manufacturing bases. The Company's products have obtained over 60 authoritative certifications, including the China
self-harmony".
Environmental Labeling Certification and FSC Certification, ensuring quality and sustainability from the source. Currently, the
Company has established over 3,000 retail stores worldwide, with business operations in markets such as Australia, North
America, Southeast Asia, and the Middle East, becoming a long-term partner for many international hotel groups and real estate
enterprises, including Hilton and Rosewood.
O - Original Design M - Modern Lifestyle
ZBOM is actively building an information-based operational platform based on the Home Cloud Industrial Internet Platform,
We use space as a measure to create original Our ultimate promise is to bring you a
opening up industry resources such as franchisees, suppliers, design studios, real estate developers, research institutions, and
designs with an international aesthetic, modern, comfortable, and free new lifestyle,
custom home furnishing factories to create an industry ecosystem characterized by "online-offline integration and industry-wide
infusing every home with personality and while emphasizing individuality and
collaboration".
beauty. conveying the brand philosophy of "Live
Freely".
Domestic Retail Distribution
Based in East China, Radiating Nationwide
Corporate Culture
Dealers/Franchisees Stores Nationwide
Mission Vision
Corporate Spirit Values
Focus: The spirit of intense concentration Customer First
Cooperation: The spirit of complementary collaboration Mutual Success
Innovation: The spirit of proactively seeking change Self-reflection
Striving: The spirit of continuous hard work Integrity and Stability
Foreword 2025 Environmental, Social and Governance (ESG) Report
Starting in Hefei: ZBOM Cabinets, an Going national: Achieving RMB 1 A-share listing: Brand upgraded to Pioneering the "Integrated Whole-Home
early explorer of integrated kitchens. billion in three years and becoming a "ZBOM Home Collection". Customization" model: Delivering true
national brand. whole-home solutions.
Global strategy: Launching the HOME+
plan.
Expanding in East China: Production Strategic upgrading: Launching whole- M a j o r c u sto m i zat i o n ex pa n s i o n : Upgrading brand strategy: A leader in
base established in Luyang, Hefei. home customization and developing Signed Jay Chou as brand ambassador new lifestyles.
a comprehensive home furnishing and established subsidiaries in the US Launching overseas sub -brand
ecosystem. and Guangzhou. FLYHOME: Focusing on global youth
lifestyles.
Development History 1998-2025
Foreword 2025 Environmental, Social and Governance (ESG) Report
Recognized by Xinhua News Agency February
as the industry's first "China Famous
Brand" factory. April Successfully issued and listed convertible
bonds (bond code: 113693), supporting
the Company's sustainable development.
Launched the industry's first whole- May
home health system, defining new
standards for healthy home living.
July ZBOM's "Mass Customization Smart
Factory for Home Furnishings" was
Best Service Case Top 100 Brands in China's Excellent Influence Brand
successfully selected for the 2025 list of
at the China Customer Home Furnishing Industry by on the China Home Furnishing
advanced intelligent factories in Anhui
Service Festival Comprehensive Strength Champions List
Province, becoming a benchmark case
for digital transformation in the custom
home furnishing industry.
T h e f l a g s h i p sto r e i n M e l b o u r n e , August
Australia, officially opened, marking a
significant milestone in ZBOM's global
expansion.
October Remained on the lists of Anhui's Top
China's Top 100 Home Furnishing
Companies by Comprehensive Strength,
and NetEase Home's Excellent Influence AWARD
IDA 2025, Honorable Mention
CATEGORY
Residential Interior Design/Other Residential
Partnered with Tmall to launch the October WINNING COMPANY
Interior Design
PROJECT NAME
Brand. ZBOM HOME COLLECTION CO. LTD Junting C2OSQ Rosemary
"light customization" category, leading WINNING DESIGNER
Rongkang Zhu
the industry trend.
International Design Awards China Famous Brand · Brand Factory
Sustainability Governance 2025 Environmental, Social and Governance (ESG) Report
Sustainability Governance
ZBOM, rooted in a systematic management framework, defines the responsibilities and execution standards at all levels, and
is committed to steadily enhancing the Company's ESG governance capabilities. The Company has established diversified
communication channels with stakeholders, creating a virtuous cycle of two-way feedback. Building on this, the Company
conducts scientific and rigorous Materiality Analysis based on industry characteristics and its stage of development, driving
steady and long-term progress on the path of sustainable development.
ESG Management ESG Strategy
ZBOM has established an ESG strategy system integrating environmental, social, and governance aspects. The Company fulfills its
environmental responsibilities through green intelligent manufacturing and low-carbon transition; connects with stakeholders
ZBOM actively fulfills ESG responsibilities by establishing the Strategy and Sustainability Committee under the Board of
by promoting shared responsibility and mutual empowerment; and solidifies its governance foundation through transparency,
Directors. This committee is fully responsible for the Company's ESG management affairs and strategy, building a top-down ESG
compliance, and risk control. By deeply integrating sustainability concepts into all business processes, the Company drives the
management structure. ZBOM has also formulated the Implementation Rules for the Strategy and Sustainability Committee of the
synergistic realization of economic, environmental, and social benefits.
Board of Directors to ensure the efficient implementation of ESG-related work.
ESG Strategy and Philosophy
ESG Organizational Structure
Board of Directors Dimension Strategy Philosophy
Securities Department
Strategy and Sustainability Committee Green and Intelligent The philosophy of "protecting the Earth from the source and creating beauty through
Environment (E) Manufacturing, Low-carbon design" is integrated throughout the entire life cycle, from R&D and production to
Investment Review Team ESG Working Group Transition delivery.
Environment Society Governance The Company fosters mutual benefit and trust with stakeholders such as employees,
Shared Responsibility, Mutual
Society (S) customers, communities, and supply chain partners to promote a win-win situation
Empowerment
Responsible Supply Chain
where it achieves both economic and social value.
Shareholder Rights and
Information Disclosure
Corporate Governance
Compliance and Anti-
Raw Material Use and
Intellectual Property
Occupational Health
R&D and Innovation
Pollutant Emissions
Interests Protection
Rural Revitalization
ESG Management
Chemical Safety
Climate Change
Waste Disposal
Social Welfare
Management
Management
Governance
Information Security and Privacy Protection
corruption
and Safety
Protection
The Company has created a governance system with sound mechanisms, high
Product Quality and Service Management
Transparent, Compliant, and
Governance (G) efficiency, and clear responsibilities to promote scientific decision-making and
Risk-controlled
Biodiversity and Ecosystems
improve operational quality.
ESG Risk Management
Environmental Management
Employee Employment and
Customer Rights Protection
Tax Payment in Accordance
Usage of Water Resources
Employee Training and
Responsible Marketing
Energy Management
Promoting Industry
Investor Relations
Risk Management
Circular Economy
ZBOM has established an ESG risk management system with clear responsibilities and collaborative linkage, led by the Strategy
Green Products
Business Ethics
Development
Development
with the Law
Management
Green Office
and Sustainability Committee. The system involves multi-departmental cooperation and closed-loop control across the entire
System
Rights
Audit
value chain. Through regular due diligence processes, the Company systematically identifies and responds to sustainability-
related risks and opportunities, continuously enhancing its ESG governance. During the reporting period, the Company
formulated policies such as the Accident Emergency Rescue System and the Incentive System for Reporting Potential Hazards ,
further strengthening its ESG risk prevention and control framework and reinforcing the foundation of safety management.
Sustainability Governance 2025 Environmental, Social and Governance (ESG) Report
Communications with Stakeholders
ESG Risk Management System
Strategy and Sustainability · C oordinate ESG risk management, identify sustainability-related risks and
Committee of the Board of opportunities, conduct research, analysis, and risk assessments, and guide and ZBOM places great importance on engaging with stakeholders—including government and regulatory authorities, business
Directors supervise the formulation and implementation of ESG policies and targets. partners, suppliers, employees, and local communities. Through multi-tiered communication channels, the Company actively
listens to stakeholders' expectations and concerns regarding its sustainable development. A regularized engagement mechanism
?Audit and Legal Department,
· Regularly review the compliance of company policies, processes, facilities, employee has been established to ensure ongoing dialogue, and ZBOM continuously refines its practices based on stakeholder input to
Process Management
management, and data security. enhance management effectiveness and performance.
Department
Communications with Stakeholders
EHS-related · Monitor regulatory developments in areas such as carbon emissions trading, data
Departments privacy, and labor standards, and implement environmental and safety risk control.
Communication
Stakeholders Topics of Concern Communication Channels
Purpose
Supply Chain and
· Regularly assess the potential risks of suppliers/partners to strengthen supply chain Clear ·Board of Directors ·Written Reports and
Procurement-related ·Risk Management
ESG management. Board Responsibilities ·Specialized Committee of the Board Regular Briefings
Departments ·Industry Development
Members and Strategic of Directors ·Electronic Communication
·Compliant Operations
Synergy ·Management Thematic Briefing Platforms
Retail Customer Service
·Compliant Operations
Department, Securities · Respond promptly to the concerns of stakeholders such as customers, investors,
·Environmental Protection
Department, Administration communities, and NGOs to protect the rights and interests of all parties. Government Legal ·Information Disclosure
·Participation in Policy-making
Department and Regulatory Compliance and ·Official Correspondence
Discussions
Agencies Responsibility ·Supervisory Visits
·Community and Public Welfare
· Established a safety risk database based on the category and level of safety risks, and
·Intellectual Property Protection
All Production Sites created a four-color spatial distribution map of safety risks in red, orange, yellow, and
·General Meetings
blue. ·Investor Research and
·Compliant Operations Candor, ·Bondholders Meetings
Communication Events
Shareholders ·Business Performance Transparency, ·Earnings Call
·Investor Relations Hotline
ESG Training and Investors ·Business Development and Innovation and Shared ·Roadshows/Reverse Roadshows
·Company Email
·Risk Management and Control Growth ·Company's Official Website and
·SSE E-interactive Platform
ZBOM continues to enhance its company-wide ESG training system and regularly holds annual ESG project review and Announcements
improvement meetings, engaging directors, senior executives, and key business personnel. Concurrently, the Company has ·Occupational Health and Safety ·Online Communication Community
People-oriented, ·Employee Survey
developed an online "ESG Indicator Collection" function to digitally enable the standardized and systematic implementation of ·Talent Training and Development ·Employee Representative Congress
Employees Inspiring Questionnaire
·Compensation and Benefits ·Employee Training
ESG initiatives, comprehensively strengthening employees' ESG performance capabilities and overall management proficiency. Potential ·E-suggestion Box
·Equality and Diversity ·Employee Activities
·Product Quality and Safety
Case Conducting specialized ESG training to solidify the foundation for sustainable development
·R&D and Innovation
·Online Communication
·Compliant Operations
·Customer Service Center and Hotline
In 2025, ZBOM organized specialized ESG training focused Customers and ·Responsible Marketing
Customer-centric ·Customer Visit Activities
on core ESG principles, industry standards, compliance Consumers ·Protection of Consumer Rights and
·Customer Satisfaction Survey and Follow-up Visits
Interests
requirements, and the Company's practical pathways for ·Public Open Day/Factory Tour
·Customer Satisfaction and After-sales
ESG implementation. Through a combination of theoretical
Service
instruction and case studies, the training enabled employees to
·Franchisee Management
systematically understand ESG-related knowledge and clearly Suppliers, Collaborative ·Supply Chain Management System
·Agent Management ·Supplier Annual Meeting
define their ESG responsibilities. This initiative significantly Franchisees, Innovation for ·Reporting and Feedback Mechanism
·Supplier Management ·Agent Annual Meeting
and Partners Mutual Benefits ·Franchisee Annual Meeting
enhanced company-wide ESG awareness and capacity for ·Product and Service Quality
action, facilitating the integration of ESG principles into every Two-way
·Community Service ·Company's Official Website and ·Public Welfare Activities
aspect of the Company's operations and supporting its journey ESG Training Community Interaction and
·Charitable Donations and Activities Social Media Platforms ·Communications and
toward sustainable, high-quality development. and the Public Co-creation of
·Environmental Protection ·Media Volunteer Service Interviews
Value
Sustainability Governance 2025 Environmental, Social and Governance (ESG) Report
Materiality Analysis
Double Materiality Matrix
Material
To fully understand the key concerns of the Company's stakeholders and deeply integrate their demands and expectations into
Anti-commercial Bribery and Anti-corruption
Safety and Quality of
the Company's sustainable development management practices, the Company strictly adheres to the principles of stakeholder Data Security and Customer Privacy Protection Products and Services
engagement and regularly conducts identification and analysis of material issues. During the reporting period, the Company Occupational Health and Work Safety Employee Rights and Protection
Materiality of impact on the economy,
Due Diligence
widely solicited opinions from all parties through questionnaire surveys and comprehensively formed this year's double Anti-unfair Competition Innovation-driven Development
materiality matrix based on the two dimensions of financial impact and influence.
society, and environment
Waste Disposal
Pollutant Emissions
Communications with Stakeholders Supply Chain Security
Material Issue Identification Process Addressing Climate Change Employee Training and Development
Environmental Compliance Management
Employee Recruitment and Employment
Equal Treatment to Small and
Medium-sized Enterprises Circular Economy
Understanding Rural Revitalization
Energy Usage
the context of the · Understanding the Company's activities and business relationships.
Usage of Water Resources
Company's activities · Understanding the external objective environment. Ethics of Science and Technology
and business · Understanding key affected stakeholders. Contributions to the Society
relationships
Ecosystem and Biodiversity Conservation
Not Material
Not Material Materiality to Finance of the Company Material
· Based on the significant issues identified in the Guidelines , and with
reference to peer companies and rating standards, we identify other
Identifying a pool Material Issues
potential significant issues.
of ESG topics
· Identify the impacts, risks, and opportunities related to the topics, and
·Due Diligence ·Anti-commercial Bribery and Anti-corruption
compile them to form the Company's topic pool.
Governance ·Communications with ·Anti-unfair Competition
Stakeholders
·Addressing Climate Change ·Circular Economy ·Environmental Compliance Management
Environment ·Energy Usage ·Waste Disposal ·Ecosystem and Biodiversity Conservation
·Usage of Water Resources ·Pollutant Emissions
Assessing and · We identify the results of impact materiality and financial materiality
prioritizing topic assessments through questionnaires, interviews, and other methods.
·Innovation-driven Development* ·Supply Chain Security ·Occupational Health and Work Safety
materiality · Integrating the assessment results to form a double materiality matrix.
·Safety and Quality of Products ·Employee Recruitment and ·Contributions to the Society
and Services* Employment ·Rural Revitalization
Society
·Data Security and Customer ·Employee Rights and Protection* ·Equal Treatment to Small and Medium-
Privacy Protection ·Employee Training and sized Enterprises
Development ·Ethics of Science and Technology
· Confirming or adjusting the significant issue results based on feedback Note: Topics marked with an asterisk (*) are financial material issues
Confirming and
from the Company's leadership.
reporting on topic
· We prioritize disclosure in the annual ESG report in accordance with the The Company assesses the significant impacts of various sustainability-related issues on the economy, society, and environment
materiality
requirements of the Guidelines. in the short term (0–1 years [inclusive]), medium term (1–3 years [inclusive]), and long term (over 3 years), as well as the risks and
opportunities for its daily operations and business decisions. It analyzes response measures and formulates corresponding action
plans to prevent potential significant negative impacts or risks and to seize relevant opportunities.
Corporate Governance
Risk and Compliance
Business Ethics
Action: Building a
Foundation with
Compliance Governance
Responding to the United Nations Sustainable Development Goals (SDGs)
ZBOM coordinates and improves its three major management
systems: corporate governance, risk and compliance, and
business ethics, committed to creating a modern business
structure with a sound framework, strict risk control, and
integrity and self-discipline. At the corporate governance
level, the Company continuously optimizes decision-
making mechanisms and supervision systems to ensure that
business decisions are scientific, prudent, and efficiently and
properly implemented. In the area of risk and compliance, the
Company builds a sound internal control management and
risk prevention and control mechanism, relying on regular
supervision, inspection, and closed-loop rectification and
optimization to strengthen its risk resistance capabilities
throughout the entire process. In terms of business ethics,
the Company always adheres to the bottom line of integrity
in business operations, strictly abides by the principles of
integrity in employment and fair competition, actively practices
positive business ethics, and earnestly fulfills its corporate
responsibilities.
Action: Building a Foundation with Compliance Governance 2025 Environmental, Social and Governance (ESG) Report
Corporate Governance
Key Performance
ZBOM has laid a solid foundation for the steady development by improving the Company's modern governance system, strictly During the reporting period, the Company held 4 Shareholders' Meetings, at which 23 proposals were reviewed
regulating the compliant operation of the Shareholders' Meeting, the Board of Directors, and senior management, and ensuring
that the decision-making process is standardized and transparent. The Company fully guarantees the independent performance and approved; and 8 Board of Directors meetings, at which 54 proposals were reviewed and approved.
of the Board of Directors, optimizes the diversified structure of directors, regularly evaluates the effectiveness of the Board's
performance, and continuously improves the professionalism of decision-making and governance efficiency. In addition, the
Company continues to optimize investor relations management, smooths out multiple communication channels, effectively
protects investors' right to know and their legitimate rights and interests, and consolidates the governance cornerstone of ZBOM continues to follow up and implement the new governance and supervision regulations of the CSRC and the SSE, constantly
compliance, transparency, stability, and long-term effectiveness. improving the Company's internal governance system. During the reporting period, 14 new governance-related systems were
added, and 23 existing systems, including the Articles of Association , were revised simultaneously. This continuously improves
Governance System the Company's balanced and diversified governance structure, consolidates the foundation of compliant operations, ensures that
the Company's business decisions are made in accordance with regulations, and steadily raises its overall level of governance
ZBOM strictly complies with listing regulatory rules such as the Company Law , the Securities Law, the Code of Corporate
standardization.
Governance for Listed Companies , and the Rules Governing the Listing of Stocks on the Shanghai Stock Exchange , as well as the
relevant provisions of the Articles of Association. The Company has established and continuously improved a modern governance
structure with the Shareholders' Meeting, the Board of Directors, and senior management at its core, and has built a scientific Board Development
and standardized governance system. The Company has formulated the Rules of Procedure for the Shareholders' Meeting and the
Rules of Procedure for the Board of Directors , clarifying the boundaries of powers and responsibilities and the operating norms As the core of corporate governance, the Board of Directors coordinates and leads the implementation of the sustainable
of each governance body, ensuring scientific decision-making, effective supervision, and efficient execution. During the reporting development strategy. The Company continuously improves the scientific nature of decision-making and governance efficiency
period, the Company abolished the Board of Supervisors, and the Audit Committee of the Board of Directors took over the by establishing Specialized Committees and optimizing the structure of its members. In addition, it has built an efficient and
relevant functions and powers of the Board of Supervisors in accordance with the law. smooth internal and external communication mechanism to ensure timely information transmission and effective connection of
all parties' demands, creating a standardized, independent, diversified, and efficient board governance system, and consolidating
Governance Structure the governance foundation for sustainable development.
· The highest authority.
· R esponsible for reviewing and making decisions on major matters such as the
Company's operating policies, annual reports, profit distribution plans, major
investment and financing, amendments to the Articles of Association, and the election,
appointment, and removal of directors and senior management.
Shareholders' Meeting · T he Shareholders' Meeting fully protects the legitimate rights and interests of all
shareholders, especially minority shareholders.
· Executive body, responsible to the Shareholders' Meeting. 2025上市公司董事会办公室 上市公司董事会典型实践
· Responsible for the Company's daily management and decision-making, coordinating
the formulation of the development strategy, business plan, and sustainable 志邦家居股份有限公司：
志邦家居股份有限公司：
荣获2025?度上市公司董事会典型实践案?，
荣获2025?上市公司董事会办公室优秀实践，
孙娟：
development policy, supervising the daily business execution of the management, and 特发此证。 荣获 2025 年上市公司董事会秘书履职评价 5A
特发此证。
评级，特发此
promoting the implementation of the strategy and long-term value creation.
证。
Board of Directors · Responsible for nominating and recommending members of the Board of Directors to 2025?12月
中国上市公司协会
be elected by the Shareholders' Meeting. 证书编号：CAPCODM2025603801
· T he executive layer of the Board of Directors, responsible for carrying out the
Company's daily business management work, strictly implementing various governance
requirements and compliance standards, and ensuring the orderly progress of the
production and operation, business expansion, and social responsibility practices. 2025 Excellent Practices of the Board of Typical Practices of the Board of 5A Rating for the Performance
Senior Management
Directors' Office of Listed Companies Directors of Listed Companies Evaluation of the Board Secretary
Action: Building a Foundation with Compliance Governance 2025 Environmental, Social and Governance (ESG) Report
Independence and Diversity Key Performance
ZBOM has formulated the Rules for Independent Directors and the Working System for Special Meetings of Independent Directors
to provide a basis for the performance of independent directors. The Company's independent directors have diverse professional
During the reporting period, the Company held 3 meetings of the Strategy and Sustainability Committee,
backgrounds in finance, law, corporate management, and industry technology, as well as rich professional experience. They 5 meetings of the Audit Committee, 1 meeting of the Nomination Committee, and 5 meetings of the
can perform their duties independently and objectively, free from interference by controlling shareholders, actual controllers,
Remuneration and Appraisal Committee.
and other interested parties, fully leveraging their roles in independent supervision and professional consultation to ensure the
fairness and objectivity of the Board's decisions.
As of the end of the reporting period, the Strategy and Sustainability Committee had 7 members, with
ZBOM continues to promote the diversification of the Board of Directors, with the Nomination Committee professionally selecting
candidates for directors and senior executives and submitting them for review. By optimizing the composition of external directors
independent directors accounting for 14.29 %; the Audit Committee had 3 members, with independent
and attracting cross-disciplinary professional talent, the Company is building a decision-making team with a balanced structure directors accounting for 66.67 %; the Remuneration and Appraisal Committee had 3 members, with
and complementary capabilities, enhancing the Board's comprehensive perspective and diverse thinking, and improving the
quality of decision-making.
independent directors accounting for 66.67 %; and the Nomination Committee had 3 members, with
Composition of the Board of Directors
independent directors accounting for 66.67 %.
Name Gender Position Age
Effectiveness of the Board of Directors
Sun Zhiyong Male Chairman 53
Xu Bangshun Male Director, President 53 The Board of Directors consistently focuses on its core responsibilities, including strategic decision-making,
Sun Lingling Female Director 42 supervising the performance of management, and safeguarding the legitimate rights and interests of shareholders.
Xia Daqing Male Director 47 It conducts an annual comprehensive self-assessment of its performance, objectively reviewing governance
Shi Lei Male Director 42 effectiveness and areas for improvement, and formulates a self-assessment report. Based on the assessment
Zong Fei Male Employee Director 48 results, the Board proactively promotes improvements, continuously strengthening its governance effectiveness
Wang Wenbing Male Independent Director 55 and steadily enhancing its level of scientific decision-making and performance supervision.
Hu Yanan Female Independent Director 46
Xu Huansheng Male Independent Director 47
Board of Directors Training
To further enhance the professional competence of directors and improve the overall governance level, ZBOM has
Key Performance established a regular director training system, conducting specialized learning sessions on core topics such as new
regulatory rules, governance standards, and industry trends. During the reporting period, directors participated
During the reporting period, the Board of Directors had a total of 9 members, including 3 independent directors in a total of 7 internal and external professional training sessions, continuously updating their professional
knowledge and compliance awareness, comprehensively strengthening their performance capabilities, and
(accounting for 33.33 2 %), female directors (accounting for 22.22 %), and female senior executives contributing to the long-term improvement of its governance capabilities.
accounting for 25 %.
Board of Directors Communication Mechanism
ZBOM continuously improves the regular communication mechanism of the Board of Directors by building a
professional exchange platform for external directors to promote experience sharing and in-depth professional
Specialized Committees
discussions. The Company regularly disseminates core information on business operations, compliance and
To enhance the professional decision-making effectiveness of the Board of Directors, ZBOM has established four Specialized risk management, and key projects, ensuring that external directors maintain a comprehensive and timely
Committees under the Board: the Strategy and Sustainability Committee, the Audit Committee, the Nomination Committee, understanding of the Company's overall operational status. It has refined dedicated communication procedures
and the Remuneration and Appraisal Committee. Each committee has formulated standardized working rules, clarifying its for major matters, effectively establishing clear channels for information exchange among all governance bodies.
responsibilities and operational procedures. Leveraging the professional expertise of their members, these committees provide Furthermore, the Company has optimized the Board meeting agenda by introducing special briefings for external
professional support and independent opinions for the Board's decisions. Each committee is equipped with a dedicated secretary directors and instituting regular reporting sessions by senior management, enabling collaborative discussions on
to coordinate with relevant functional departments, ensuring the efficient handling of matters such as proposal submission, work strategic planning and critical business decisions. These measures fully leverage the professional advisory role and
reporting, and consultation, thereby helping independent directors to fully utilize their roles in professional analysis and decision- decision-making participation value of external directors, thereby continuously enhancing the scientific rigor of
making advice through these Specialized Committees. Board deliberations and the overall effectiveness of corporate governance.
Action: Building a Foundation with Compliance Governance 2025 Environmental, Social and Governance (ESG) Report
Investor Relations Communication and Interaction
ZBOM continuously builds diversified communication channels for shareholders and regularly engages in interactive exchanges
ZBOM places great importance on investor relations management and the protection of the Company's rights and interests, with investors. Through various methods such as earnings calls, roadshows, and online interactive platforms, the Company
effectively safeguarding the legitimate rights and interests of all investors. During the reporting period, the Company revised deepens interactive communication, promptly responds to shareholder concerns, and fully protects the legitimate rights and
internal management systems such as the Articles of Association and the Investor Relations Management System to further interests of shareholders, especially minority shareholders, including their right to know and participate.
improve the investor relations management system and refine the organizational structure and implementation processes for
Shareholder Communication Mechanism
related work. The Company adheres to the working principles of compliance, equality, proactivity, and integrity, establishing
a clear responsibility system for investor relations management. Leveraging multi-channel, multi-platform, and multi-modal Traditional Channels Online Infrastructure Platforms Communication Methods
communication mechanisms, it standardizes the operation of all investor relations activities.
·Company Website ·Stock Exchanges ·Shareholders' Meeting
·SSE E-interactive Platform ·S ecurities Registration and ·Investor Briefings
·New Media Platforms Clearing Institutions ·Roadshows
·Telephone ·Analyst Meetings
·Fax ·Receiving Visits
·Email, etc. ·Seminars, etc.
上市公司2024?报业绩说明会
Key Performance
志邦家居 (603801) During the reporting period, the Company held 3 52
earnings calls, responded to investor questions on
the SSE E-interactive platform, replied to 1,261 emails, answered over 200 phone calls, and held more
than 30 online meetings and 28 offline strategy meetings.
Excellent Practices for Annual Report Earnings Calls Best Practices in Investor Protection of Minority Investors' Rights and Interests
of Listed Companies Relations Management
ZBOM incorporates the protection of minority investors' rights and interests into the core scope of the Company's governance
work. The Company has built a comprehensive rights protection system based on three dimensions: information disclosure,
governance mechanisms, and dividend policies, to effectively safeguard the legitimate rights and interests of minority
shareholders.
Measures for Protecting the Rights and Interests of Minority Investors
· Adhering to principles such as truthfulness and accuracy, we disclose material information
Standardized Information
related to investment decisions. We use concise and plain language to reduce the cost for
Disclosure
minority shareholders to obtain information, fully protecting their right to know.
· Independent directors represent minority shareholders in governance and supervise the
Improved Governance compliance of decision-making. We have formulated the Management System for Online
Mechanisms Voting at Shareholders' Meetings , which clarifies the core rights of minority shareholders in
director elections, ensuring the effective exercise of their rights.
·U
pholding the philosophy of stable returns, we have explicitly defined the profit
Sound Dividend distribution system in our Articles of Association. With cash dividends as the primary
Policies method, we have established a scientific and stable distribution mechanism, enhanced
Outstanding IR Team Outstanding Board Secretary Outstanding Award for Addressing
process transparency, and share development achievements with all shareholders.
Minority Investor Concerns
Action: Building a Foundation with Compliance Governance 2025 Environmental, Social and Governance (ESG) Report
Key Performance
Internal Control
During the reporting period, the Company implemented the 2024 annual dividend distribution, distributing In accordance with its Internal Control System , ZBOM has established a comprehensive internal control and self-assessment
a cash dividend of RMB per share (tax included) to all shareholders, with a total cash dividend of RMB
framework. Each department is staffed with dedicated internal control specialists who actively collaborate to embed internal
control measures deeply into every stage of business operations. By integrating internal oversight, continuous self-assessment
improvements, and external audits—alongside regular compliance training—the Company ensures the ongoing refinement of its
internal control system, thereby reinforcing the foundation of its internal control management.
Internal Control System
Information Disclosure
ZBOM strictly adheres to the Code of Conduct for Chinese Listed Companies and relevant regulatory standards. The Company has · T he Audit Department conducts annual special tests on the design and execution
formulated and revised internal management rules such as the Information Disclosure Management System to comprehensively deficiencies of the internal control system. The tests cover key business areas such as fund
standardize the entire information disclosure process. This ensures that the disclosed information is true, accurate, and complete, management, related-party transactions, major investments, information disclosure, and
effectively safeguarding the right to know of all shareholders, especially minority shareholders. Thanks to its high-quality anti-commercial bribery to accurately identify weaknesses in internal control.
information disclosure performance, the Company has received an A-level rating for information disclosure from the Shanghai · We engage external professional intermediaries to conduct independent audits and issue
Stock Exchange for three consecutive years. Internal Control Supervision internal control audit reports, ensuring the soundness and effective execution of our
and Special Testing internal control system.
Key Performance
During the reporting period, the Company disclosed 4 periodic reports and issued 92 ad-hoc announcements.
· We establish a tiered rectification responsibility system. For various internal control
deficiencies identified during audits and self-assessments, we maintain a continuous
rectification management mechanism, promoting the ongoing improvement of our
Risk and Compliance
internal control system by revising and perfecting the internal control manual.
Internal Control Deficiency
Rectification Mechanism
Facing a complex and ever-changing market environment, industry competition dynamics, and evolving regulatory requirements,
ZBOM consistently upholds a full-process risk prevention and control philosophy. The Company deeply embeds internal control,
· We formulate internal control self-assessment management measures, clarifying the
internal audit, and risk management into every link of its business operations, establishing an integrated governance system
division of responsibilities and process specifications for self-assessment.
characterized by clearly defined responsibilities and closed-loop oversight. Through comprehensive identification and mitigation
· We strictly adhere to the principles of comprehensiveness and materiality, conducting a
of potential risks and vulnerabilities, ZBOM reinforces its compliance framework with standardized and efficient control
comprehensive assessment based on the five core elements of internal control: internal
mechanisms, thereby providing robust support for the Company's sustainable and high-quality development.
environment, risk assessment, control activities, information and communication, and
internal supervision.
Risk Management Self-assessment
· The assessment is divided into two stages: self-assessment and independent review,
Management
ultimately forming an internal control self-assessment report.
ZBOM deepens specialized risk management through its Strategy and Sustainability Committee. In accordance with the
Implementation Rules for the Board's Strategy and Sustainability Committee , the Company regularly carries out identification of
sustainability-related risks and assessment of associated opportunities. The Committee, aligned with the Company's overarching
· In accordance with our management system and institutional requirements, the Audit
strategic framework, ensures that decisions are made in a scientifically grounded and prudently considered manner, thereby
and Legal Department regularly conducts internal control and compliance training to
reinforcing the foundation for ZBOM's long-term, sustainable growth.
strengthen the compliance awareness of all employees and facilitate the implementation
of our internal control system.
In accordance with the Articles of Association and the Internal Audit System, the Company's internal audit institution regularly
· During the reporting period, there were 439 employee participations in our internal
supervises and inspects business operations, risk management, internal control, and financial information. The Audit Department
Compliance Awareness
control and compliance training, with an average training duration of 0.5 hour per person.
operates independently and is accountable to the Board of Directors, reporting its work to the Audit Committee on a regular basis.
Assurance
This establishes a full-process risk supervision and management system with a clear division of labor and collaborative linkage.
Action: Building a Foundation with Compliance Governance 2025 Environmental, Social and Governance (ESG) Report
Internal Audit Key Performance Whistleblowing and Complaint Management
ZBOM has formulated the Whistleblowing and Complaint Management System , which defines the scope of reportable violations
During the reporting period, the
ZBOM has formulated the Internal Audit System , which improves the
that harm the Company's interests, such as commercial bribery, corruption, and financial misconduct. The system standardizes
division of responsibilities for internal audit work, standardizes specific
implementation procedures, and clarifies channels for supervision,
Company completed 31 audit acceptance requirements, handling procedures, submission channels, and confidentiality provisions throughout the entire
process. It supports both named and anonymous reporting. Confirmed violations will be punished according to regulations, and
management, and accountability. The Audit Department, under the projects, fulfilling the annual audit whistleblowers will be rewarded, with strict prohibitions against retaliation. This aims to enhance reporting efficiency and ensure
Board of Directors' Audit Committee, is responsible for inspecting and
the Company's compliant and healthy development.
supervising the establishment and implementation of the Company's plan and related inspection work.
internal control system, as well as the authenticity and completeness of Reporting Channels
This has reduced the business and
its financial information. The Audit Department conducts regular audits
annually and triggers special audits upon receiving reports. The scope of legal risks, and further strengthened
review covers six major areas: company systems and processes, business
data, efficiency and effectiveness, asset security, due diligence, and and standardized the business Mailing Address
violations of regulations and discipline. The Company will deal seriously Email Tel Audit and Legal Department,
management. audit@zbom.com 0551-67181860
with severe violations of regulations and discipline discovered during ZBOM, No. 19 Lianshui Road,
audits, such as suspected embezzlement and bribery. Luyang District, Hefei
Business Ethics Anti-corruption and Integrity Training
ZBOM regularly conducts anti-corruption and integrity education and training to continuously strengthen the integrity awareness
ZBOM adheres to the bottom line of business ethics of integrity and compliance, strictly implements anti-commercial bribery and
of all employees. At the annual business meetings held in the middle and end of each year, the Audit and Legal Department
anti-corruption control requirements, and consciously maintains a fair and orderly market environment. The Company resolutely
centrally publicizes typical cases of employee violations of regulations and discipline for the year, the related consequences,
opposes unfair competition practices such as monopolistic operations and false advertising. Upholding a philosophy of openness,
and the handling decisions. The Company also reiterates its management requirements for integrity in employment, effectively
inclusiveness, and mutual benefit, it provides equal treatment to small and medium-sized enterprises as partners, leading the
strengthening the compliance and self-discipline awareness of all employees.
healthy development of the industry ecosystem with positive business ethics.
Anti-commercial Bribery and Anti-corruption Training Indicators
Anti-commercial Bribery and Anti-corruption
ZBOM has established an anti-bribery and anti-corruption prevention and control system covering both employees and partners. Indicator Unit 2025
Internally, all employees sign a Letter of Commitment to Integrity and Self-Discipline , and an accountability mechanism
is strictly implemented in accordance with the Employee Handbook and the Interim Measures for Cadre Accountability and Total number of directors covered by anti-commercial bribery and anti-
Persons 6
Handling . Actions involving self-serving misconduct and harming the Company's interests are subject to disciplinary actions, corruption training
dismissal, and financial penalties as per regulations. Externally, the Company signs a Sunshine Agreement with suppliers and
Coverage rate of directors for anti-commercial bribery and anti-corruption
a Letter of Integrity Responsibility with franchisees, clearly defining the business conduct of both parties. This strictly controls % 66.67
training
the transfer of improper benefits, strengthens the line of defense for integrity risk control, and ensures compliant and transparent
cooperation. During the reporting period, the Company had no incidents of non-compliance related to corruption, nor did it Total number of management personnel covered by anti-commercial
Persons 9
terminate or fail to renew contracts with business partners due to such issues. bribery and anti-corruption training
Key Performance Coverage rate of management personnel for anti-commercial bribery and
% 100
anti-corruption training
During the reporting period, the signing rate for the Letter of Commitment to Integrity and Self-Discipline
Total number of employees covered by anti-commercial bribery and anti-
Persons 299
corruption training
among the Company's employees was %; the signing rate for the Sunshine Agreement and the Letter of
Integrity Responsibility with suppliers and franchisees was 100 %.
Coverage rate of employees for anti-commercial bribery and anti-
corruption training
% 6.68
Action: Building a Foundation with Compliance Governance 2025 Environmental, Social and Governance (ESG) Report
Anti-unfair Competition
ZBOM strictly implements the Anti-Monopoly Law of the People's Republic of China and the Anti-Unfair Competition Law of Anti-unfair Competition Indicators
the People's Republic of China . Focusing on anti-monopoly, anti-unfair competition, and responsible marketing, the Company
has built a comprehensive control system, strengthened organizational guarantees and full-process supervision, practiced a
responsible business philosophy, and maintained a fair market environment and corporate brand image. During the reporting
Indicator Unit 2025
period, the Company had no incidents of unfair competition and was not involved in any litigation or major administrative
penalties resulting from unfair competition.
Total duration of anti-unfair competition training Hours 1,000
Anti-monopoly and Fair Competition
Number of participants in anti-unfair competition training Person-times 500
ZBOM follows the management principles of "comprehensive coverage, strengthened responsibility, collaborative linkage, and
effectiveness", formulating the Regulations on Anti-Monopoly and Fair Competition Management and establishing an Anti-
Coverage rate of management personnel for anti-unfair competition
Monopoly and Fair Competition Committee. The committee is overseen by the Company's president and managed by the Audit % 95
training
and Legal Department. It improves the compliance organization system, coordinates, guides, supervises, and evaluates the
Company's anti-monopoly and fair competition management work, reviews major risk disposal plans, implements assessments,
rewards, and punishments, promotes a fair competition culture, and strengthens the line of defense for compliant operations.
Responsible Marketing
Each business department conducts anti-monopoly risk identification and graded assessment based on the Company's
operational realities. It implements regular inspections and early warnings for high-risk personnel according to differences in ZBOM strictly adheres to the concept of responsible marketing and has established a comprehensive mechanism for managing the
job risks, focusing on various anti-monopoly compliance risks such as monopoly agreements, abuse of market dominance, entire advertising process. The Company publicizes advertising review standards on its internal cloud drive and has established
concentration of undertakings, and cross-border operations. In addition, the Company conducts anti-monopoly compliance a joint review mechanism involving the Brand and Legal Departments. All promotional materials, including images and videos,
assessments of its business partners, requiring suppliers to sign an Anti-Monopoly Compliance Agreement and a Sunshine must be approved by both departments before being released. Through this review mechanism, ZBOM prevents false advertising,
Agreement when signing procurement contracts, to jointly fulfill anti-monopoly compliance responsibilities and build a fair avoids monopolistic behavior by embedding anti-monopoly compliance agreements in contract templates, and prevents the
competition market environment. leakage of trade secrets by having the Human Resources Department organize the signing of confidentiality agreements with
employees in sensitive positions during the onboarding process.
Case Conducting fair competition training to strengthen compliance awareness among all employees
Equal Treatment to Small and Medium-sized Enterprises
To enhance the anti-monopoly compliance awareness
of all employees, the Legal Department leads regular
Adhering to the principle of fair and win-win cooperation, ZBOM strictly implements the requirement of equal treatment for small
specialized training on fair competition annually. The
and medium-sized enterprises as partners. The Company maintains uniform standards in business cooperation, business access,
training covers core compliance areas such as Company
transaction performance, and payment settlement. It standardizes cooperation agreements, prohibits exclusive restrictions,
Law, intellectual property, anti-monopoly and anti-unfair
and actively builds a transparent, fair, and mutually beneficial cooperation platform, working with small and medium-sized
competition, and anti-corruption, while also incorporating
enterprises to create a healthy, orderly, and collaboratively developing industrial chain ecosystem.
practical content like customer complaint handling and
investment promotion standards. After the training, the
relevant records and courseware are uniformly archived Key Performance
and managed, available for all employees to review and
study at any time, comprehensively strengthening the
As of the end of the 2025 reporting period, the Company's balance of accounts payable (including notes
awareness of anti-monopoly and compliant operations,
and solidifying the foundation for the Company's
Anti-unfair Competition Training
payable) was RMB 1,083,388,400 , accounting for 16.59 % of the total assets.
compliant business practices.
Innovation-driven Development
Safety and Quality of Products and Services
Data Security and Customer Privacy Protection
Supply Chain Security
Innovation: Empowering
Life through Business
Refinement
Responding to the United Nations Sustainable Development Goals (SDGs)
Under the guidance of the sustainable development strategy,
with independent research and development as the core
engine, ZBOM leverages digital platforms and industry-
academia-research resources to delve into green materials,
all-age scenarios, and intelligent manufacturing, creating
integrated smart home solutions. The Company remains true
to its commitment to quality, building a full life-cycle quality
control system and strengthening its product safety line of
defense with standardized norms and digital means, thereby
comprehensively optimizing the customer service experience.
In addition, it strictly adheres to data privacy compliance
standards, improves its cybersecurity protection mechanisms,
and builds a robust and sustainable supply chain. Through
multi-dimensional and collaborative efforts, the Company
empowers its long-term growth with responsible practices,
leading a new trend of high-quality transformation in the home
furnishing industry.
Innovation: Empowering Life through Business Refinement 2025 Environmental, Social and Governance (ESG) Report
Innovation-driven Development
ZBOM collaborated with Meicloud to build a PLM product collaborative management platform, creating an end-to-end innovation
process from research to sales and bridging the gap between R&D and consumer needs. Leveraging a two-level management
architecture, the platform unifies underlying standards such as data coding and naming, streamlines the R&D data processes
ZBOM is firmly committed to the path of independent technological innovation, building a comprehensive innovation R&D for all product categories, and improves full life-cycle management specifications for materials and products. The project was
management system, and coordinating the entire R&D process based on the Company's corporate strategy. The Company focuses rolled out in phases, achieving full data coverage across engineering, retail, and mobile scenarios. By integrating various resource
on user needs and industry trends, strengthens governance support, strictly controls risks and opportunities, and deepens libraries and connecting system data, ZBOM has achieved unified control, enhanced efficiency, and operational empowerment.
the transformation of achievements. It leverages multi-party resources to promote technological innovation, green R&D, and Furthermore, the Company integrates user research into its entire product life-cycle management, using market data to guide
digital upgrades. Through standardized management across the entire chain, ZBOM drives product iteration and its high-quality design, aligning marketing efforts to optimize organizational structure, and comprehensively boosting the efficiency of new
sustainable development. product development and launch.
Governance Main Functions of the Product Collaborative Management Platform
ZBOM continuously improves the R&D innovation management system based on internal management documents such as the
Product R&D Project Management System and the R&D Risk and Problem Management Specification . To advance new product Material Management
R&D for the retail line and enhance development efficiency, the Company has established a dedicated product development
team. Leveraging the introduction of IPD (Integrated Product Development), it has set up a two-level decision-making committee
Process Management
with a clear structure of rights and responsibilities. Simultaneously, by coordinating across 18 departments, ZBOM ensures
Master Data
comprehensive personnel allocation to guarantee the steady progress of its R&D projects.
Product Management
Organizational Structure of the Retail Line Product Development Team
Finished Product Management
Level 1/2 Decision-making Committee (IPMT)
Incorporation Management
Quality
Monitoring
Sample Development Project Manager (LPDT) PQA
Change Management
PLM System Approval Flow
Functional Project Borrowing Management
Manager Assistant
Phase-out Management
After-sales Service
Standardization Team
and Installation
Quality Control
Representative
Representative
Representative
Representative
Representative
Representative
Representative
Representative
Representative
Representative
Representative
Representative
Representative
Manufacturing
IT Department
Store Setup
Marketing
Software
Planning
Ancillary
Finance
Pricing
Supply
R&D
Standardization Master Data Management Rules
Process Management Rules
Level 1 Representative
Product Management
Product Standards
Strategy
Trial Production
Representative
Representative
Representative
Representative
Representative
Representative
Representative
Marketing
Planning
Content
Process
Level 2 Representative
ZBOM comprehensively identifies risks and development opportunities throughout the entire innovation R&D process,
systematically analyzes the impact stage, duration, and potential financial implications of various matters, and formulates
specialized response plans in conjunction with the corporate strategy to balance R&D investment and returns, steadily advancing
technological innovation and the commercialization of results.
Innovation: Empowering Life through Business Refinement 2025 Environmental, Social and Governance (ESG) Report
Major Risks and Opportunities in Innovation R&D and Countermeasures R&D Innovation Achievements
ZBOM, centered on user needs, delves into the fields of green health, smart age-friendly solutions, and human-centered design,
Impacted Impact Financial
Key Risks Response Measures while simultaneously advancing intelligent upgrades of production lines and the construction of a standard system. The
Areas Timeframe Impact
Company has launched innovative achievements such as healthy panels and antibacterial materials, creating child-friendly and
Conduct targeted R&D centered on user
R i s k of i m ba l a n ce d R & D i n ve st m e n t elderly-friendly home solutions that fully cover green environmental protection, safety, and all-age-friendly scenarios. Through
needs, focusing on creating blockbuster
returns: New products focusing on health,
Own new products with healthy panels, technological innovation, it strengthens product competitiveness and leads the high-quality development of the home furnishing
environmental protection, and smart Increased
operations; Medium- antibacterial materials, and solutions for
age-friendly solutions require significant costs; industry.
Downstream term; children and the elderly. Simultaneously
investment and long development cycles. If Decreased
of the supply Long-term participate in the formulation of
the market commercialization of results falls revenue
chain national and industr y standards, and Participation in Standard Formulation
short of expectations, it can easily lead to
leverage authoritative certifications to
resource waste and pressure on profitability.
increase product conversion rates.
Risk of strategic positioning and Standard Type Standard Name Standard Number
differentiated competition: Vague strategic
Clarify growth curves, establish a Smart
positioning and insufficient differentiation
Business Unit focusing on smart cabinets National Decorating and Refurbishing Materials for Interior Use—Limit on
in smart products, where the "cabinet + GB 18580-2025
Own and smart spaces, and core-bind with the Standard Formaldehyde Emission of Wood-Based Panels and Their Products
module" model can easily result in pseudo- Short-term;
operations; domestic ecosystem. Promote intelligent
intelligence. Influenced by industry R&D Medium- Decreased
Downstream upgrades of production lines and the Industry
trends, products and processes fall into term; revenue Kitchen Furniture QB/T 2531-2025
of the supply application of AI in digital R&D, build an Standard
homogenization, weakening ecological Long-term
chain intellectual property management system,
positioning and making us vulnerable to
and strictly control patent layout to construct
market pressure from home appliance/
differentiated technological barriers.
tech giants, thereby diminishing core Case Developing new healthy panels to build green innovation barriers
competitiveness.
Impacted Impact Financial In April 2025, ZBOM launched the new You+ PP Board. Relying on technologies
Key Opportunities Response Measures
Areas Timeframe Impact
such as EX curing, the Company achieved a five-fold upgrade of the surface
Opportunity for integrated smart whole- material, featuring core properties like ultra-matte finish, fingerprint resistance,
home spaces: Custom home furnishings and Focus on four core scenarios: smart kitchens,
strong color fastness, and superior stain resistance, catering to the high-
smart technology are naturally integrated, smart entryways, smart wardrobes, and
with cabinets serving as the optimal carrier smart balconies, defining standards and quality home furnishing needs of family scenarios. The panel is made from
for smart hardware, creating a unique Short-term; co-building protocols with leading IoT food-contact-grade healthy materials, and the PP film uses fully degradable
barrier where "space is the product, and Own Medium- Increased manufacturers. Pre-embed smart control
the cabinet is the terminal." Core scenarios operations term; revenue modules to achieve "smart upon opening polypropylene. It has passed the EU REACH certification, with all 235
such as kitchens, entryways, wardrobes, Long-term the cabinet." Enhance the smart capabilities substances of very high concern tested and qualified. It also meets both ENF
and balconies are high-frequency, essential of the service team to create a scene-level
and F4-star environmental standards, practicing the green and environmental
needs for users, providing natural scene delivery experience. Promote an embedded
sovereignty that is difficult for tech/home smart strategy to achieve space integration. protection philosophy throughout the entire chain from material selection to
appliance companies to deeply penetrate. process innovation, achieving a dual breakthrough in product performance
and environmental performance. You+ PP Board
Opportunity to improve R&D incentive
Improve the compensation and career
mechanism: Improve the incentive and
Short-term; Cost development system, incorporate patent
assessment system for R&D talent, stimulate
Own Medium- optimization; development and innovation benefits into
team innovation vitality, enhance R&D
operations term; Increased special assessments, cultivate an internal
efficiency and the quality of results, and
Long-term revenue innovation culture, and retain core R&D
solidify the long-term foundation for R&D Case Upgrading antibacterial home materials to strengthen health protection barriers
talent.
talent.
Opportunity for collaborative innovation In 2025, ZBOM completed the upgrade of the antibacterial home materials, which passed authoritative testing, further
Establish a long-term industry-academia-
among industry, academia, and research: strengthening the health protection capabilities of the products. Relying on mature antibacterial technology, its products
research cooperation platform to jointly
Collaborate with universities, research Cost
Medium- conduct research on CMF trends and green can effectively inhibit the growth of common bacteria. Third-party testing has verified that their antibacterial performance
institutions, and professional trend agencies Own optimization;
term; health technologies; promote the integration
to leverage external resources to overcome operations Increased is stable and reliable, meeting healthy home standards. This upgrade continues the Company's R&D direction of health and
Long-term of theoretical achievements with industrial
technical difficulties, grasp industry trends, revenue
practice to enhance R&D foresight and environmental protection, integrating antibacterial functions into its home products to provide users with a safer living
and accelerate the implementation of
product competitiveness.
cutting-edge R&D results. environment, demonstrating its continuous innovation and sense of responsibility in the healthy home field.
Innovation: Empowering Life through Business Refinement 2025 Environmental, Social and Governance (ESG) Report
Case Creating integrated smart whole-house spaces to upgrade the smart home experience Case Developing elderly-friendly home solutions to safeguard the safety of seniors
In 2025, ZBOM launched the integrated smart whole-house space, using custom cabinets as the carrier and intelligent In 2025, ZBOM innovatively developed the "Time
functions as the core to create all-scenario smart spaces, including smart entryways, living rooms, kitchen-dining areas, Machine 3" elderly-friendly home solution, covering
bedrooms, bathrooms, and studies. Through smart cabinet products such as smart shoe cabinets, TV cabinets, wardrobes, senior rooms and bathroom scenarios. The bathroom
storage cabinets, and bookcases, the Company deeply integrates into home life, providing users with a comfortable is equipped with sturdy handrails, non-slip flooring,
and convenient functional experience and a smart, livable environment. This meets the needs of modern families for an angle-adjustable mirror, and a seated shower,
convenience, efficiency, and quality of life, leading the industry's upgrade towards intelligence, scenario-based solutions, ensuring both convenience for standing up and
and integration. safety during bathing. The bedroom features an anti-
stoop design, sensor night lights, smart curtains, and
a one-touch emergency call system, along with a
remote medication reminder function. Centered on
human-centered design and smart technology, this
solution comprehensively enhances the convenience
and safety of seniors at home, showcasing its R&D
and innovation capabilities in the elderly-friendly
Time Machine 3 - Senior Room
home furnishing sector.
Green Product Certification
Smart Home
ZBOM continues to practice green development and uphold the quality commitment, having accumulated numerous authoritative
qualifications such as China Environmental Product Certification, China Environmental Labelling Certification, FSC Certification,
and F4-star Certification. These cover core dimensions including environmental protection, health, sustainable materials, and
Case Innovating child-friendly home design to empower children's growth scenarios ergonomics, comprehensively demonstrating its solid practices in product safety, green manufacturing, and user well-being,
thereby building its green innovation barriers.
In 2025, ZBOM focused on the growth needs of
children, innovatively launching child-friendly
home products and space solutions. The Company
achieved a triple functional upgrade in safety
证书编号：CQC23703385725 发证日期：2023 年 04 月 24 日
有效期至：2026 年 04 月 23 日
protection, habit formation, and space adaptability 委托人名称
及注册地址
志邦家居股份有限公司
安徽省合肥市庐阳工业区连水路 19 号
品牌
中国环境标志产品认证证书
through designs with smooth, rounded corners for 制造商名称
及注册地址
志邦家居股份有限公司
安徽省合肥市庐阳工业区连水路 19 号 委 托人
证书编号：CEC2018ELP06703395
志邦家居股份有限公司
生产企业名称 志邦家居股份有限公司 地址：安徽省合肥市庐阳工业区连水路 19 号
anti-collision, Montessori-style children's cabinets,
及生产地址 安徽省合肥市庐阳工业区连水路 19 号
生 产者
产品名称和系列、 木制公寓家具
志邦家居股份有限公司
衣柜 地址：安徽省合肥市庐阳工业区连水路 19 号
规格、型号
and modular children's room layouts. This user-
生 产企 业
产品标准和技术要求 CQC5109-2018 志邦家居股份有限公司
地址：安徽省合肥市庐阳工业区连水路 19 号
认证模式 产品检验+初始工厂检查+获证后监督
认 证标 准
上述产品符合 CQC51-381001-2018 认证规则的要求，特此发证。 中华人民共和国环境保护行业标准
centric R&D achievement integrates children's
证书有效期内本证书的有效性依据发证机构的定期监督获得保持。
HJ/T432-2008《环境标志产品技术要求 厨柜》
认证单元
浸渍胶膜纸饰面人造板厨柜
产品名称、商标/品牌、型号
growth needs into product design, not only
详见证书附件
上述产品符合中国环境标志产品认证实施规则 CEC-7063EL 的要求，特发此证。
认证模式：型式试验+工厂检查+认证后监督
本证书的有效性依据发证机构的监督获得保持，可通过扫描左下方二维码确认。
本证书信息可在 www.meecec.com 和 www.cnca.gov.cn 上查询。
ensuring safety in use but also cultivating habits
发证日期：二○二一年八月二十四日
有效期至：二○二六年八月二十三日 授权机构：中华人民共和国生态环境部
换证日期：二○二五年八月二十八日
可通过扫描下方二维码或登录国家认监委网站（www.cnca.gov.cn）查验证书信息
签 发 人：
of independent organization. It demonstrates its 签发：
innovative strength in the field of human-centered
home furnishing and provides core technical support
for child-friendly home scenarios.
Montessori-style Children's Cabinet
Environmental Product China Eco-labelling Product Environmental Labelling (Type II)
Certification Certificate Certification Certificate Product Certification Certificate
Innovation: Empowering Life through Business Refinement 2025 Environmental, Social and Governance (ESG) Report
Intellectual Property Management
ZBOM strictly complies with laws and regulations such as the
Patent Law, Trademark Law, and Copyright Law . The Company has
formulated internal regulations like the Patent Management System ,
established an intellectual property organizational structure with
clear responsibilities, and built a complete management system.
It strictly controls all business aspects, including R&D, production,
and sales, to prevent infringement, respect the intellectual property
rights of third parties, and legally protect its own rights and interests.
This comprehensively strengthens its compliance line of defense and
safeguards its steady and innovative development. During the reporting
period, the Company obtained the Intellectual Property Management Intellectual Property Management
System Certification. System Certification Certificate
Industry-academia-research Cooperation
Ergonomic Product Certification Certificate FSC Certificate F4-star Certificate
ZBOM deepens the integration of industry and education. On one hand, the Company actively collaborates with universities and
research institutions to build long-term cooperation platforms, focusing on cutting-edge industry research and promoting the
organic combination of theoretical achievements and industrial practice. On the other hand, it deepens cooperation with multiple
institutions by jointly establishing internship and entrepreneurship practice bases, and has been awarded the title of "Quality
Employer." Through measures such as standardizing student internship arrangements, regularly holding "Corporate Open Days,"
and organizing on-site visits and exchanges, it builds a transitional platform for young students from campus to the workplace.
This not only enhances students' employability and aids their career development but also achieves complementary resources
and mutual empowerment between the Company and institutions, promoting talent cultivation and high-quality development in
the industry.
Green Product Home Product Environmental Low-VOCs Furniture Product Hosting a Study Tour for Anhui University-enterprise Exchange Meeting University-enterprise Exchange Meeting
Certification Certificate Guardian Certification Certificate Certification Certificate Agricultural University with Anhui Agricultural University with Huainan Normal University
R&D Incentive Mechanism
ZBOM has established a comprehensive R&D innovation incentive system. On one hand, the Company creates competitive
compensation and career development channels to attract and retain core talent, stimulate team innovation, and foster a
strong internal innovation culture, solidifying the foundation of R&D talent for the long term. On the other hand, it incorporates
innovation-related indicators into performance assessments, setting specific weights for intellectual property patent development
and compliance with factory transfer price gross profit margins. This dual approach of institutionalized incentives and assessment High-quality Employer University Student Employment and University Student Employment and
constraints empowers and drives the long-term, steady progress of its innovation efforts. Internship Base Entrepreneurship Practice Base
Innovation: Empowering Life through Business Refinement 2025 Environmental, Social and Governance (ESG) Report
Case Advancing CMF trend cooperation to enhance product innovation capabilities Impacts, Risks, and Opportunities Management
In May 2025, ZBOM, in collaboration with the international professional trend agency WGSN, held a CMF color trend ZBOM has established a standardized risk and opportunity identification and control system for innovation R&D. The Company
sharing session to interpret global trends in color, materials, and finishes for the next 1–3 years. Leveraging the outcomes has built a full-cycle, full-chain identification process. Through regular screening, scientific assessment and analysis, and
of this professional collaboration, the Company established a CMF color system standard room and a materials library. hierarchical and classified control, it comprehensively identifies potential risks and development opportunities in the R&D
It also conducted specialized training for multiple departments, including R&D and marketing, to build a standardized process, forming a closed-loop management mechanism. This provides a solid guarantee for the steady advancement and long-
color management mechanism. This has effectively enhanced its team's ability to grasp trends and design efficiency, term implementation of its innovation R&D work.
strengthened product color consistency, and helped it build differentiated product competitiveness.
Indicators and Targets
Case Co-building the ZBOM Study to cultivate industry professionals ZBOM adheres closely to the "Integrated Whole-Home Solution" strategy, guided by innovation and development. The Company's
R&D target is to create high-quality, personalized home customization services and enhance the core competitiveness of its
In 2025, ZBOM and the School of Economics at Hefei University products. Focusing on users' health needs and comfort experience, it has established eight core product value systems centered
of Technology jointly launched the "ZBOM Study" university- on comfort. It is deeply engaged in category craftsmanship and standard development, focusing on user demand research. It
enterprise cooperation project. The Company designed creates a comfortable home experience through scenario-based design, while also connecting the entire digital process of R&D,
and delivered a multi-functional space for the school that design, and sales. By empowering R&D innovation with intelligent management and simultaneously optimizing installation
integrates rest, study, and display. It also co-developed four efficiency and delivery quality, it creates a high-quality and comfortable home life for consumers.
executive courses, including Smart Home Industry Chain
R&D Targets and Directions
Analysis and Digital Transformation Strategy in the Home
Furnishing Industry . This initiative deeply integrates its
practical experience into university teaching, helping students
master cutting-edge industry knowledge and practical skills,
and promoting the integration of industry and education and Cooperation Project with Hefei University of Technology
Focus on people's lifestyles Enhance people's lifestyles Strengthen the storage
the cultivation of professional talent.
in the living environment logic of space
Digital Application Indicators Related to Innovation-driven Development
In 2025, ZBOM fully implemented AI digital applications, achieving quality and efficiency improvements and risk control across
Indicator Unit 2025
multiple dimensions. On the operational side, AI significantly reduced design cycles and increased process automation duration
and contract review efficiency. In marketing and services, an intelligent customer service system was established, using AI digital R&D investment amount RMB 10,000 21,580.53
humans to broaden customer acquisition channels and improve lead conversion rates. On the management side, intelligent data
Ratio of R&D investment to operating revenue % 4.95
analysis tools supported refined operations and scientific decision-making. Concurrently, the Company promoted the online
management of the entire supply chain contract process, effectively mitigating financial and compliance risks, and empowering Number of R&D personnel Persons 701
business upgrades across the entire chain with intelligent technology.
Percentage of R&D personnel % 15.65
Case Deepening AI Design and R&D to enhance product innovation efficiency Total number of valid patents held Cases 204
Total number of valid trademarks held Cases 1,058
In July 2025, the R&D and Design Center led a training session themed "AI-Empowered Design Innovation" to actively
support the digital transformation strategy. Targeted at the R&D and Design Department and related teams, the session Total number of valid software copyrights held Cases 7
provided specific instruction on the practical application of AI tools in generating R&D solutions, optimizing drawings, and
realizing creative concepts. By integrating hands-on exercises with ongoing projects, the training assisted the R&D team in Number of intellectual property protection training sessions Sessions 1
establishing a new "AI + R&D" working model. This initiative is designed to optimize R&D processes, enhance the quality of
Average duration of intellectual property protection training per person Hours 2
deliverables, and empower product upgrades through technological innovation, thereby solidifying the Company's core
capabilities in innovative R&D. Number of people covered by intellectual property protection training Persons 50
Innovation: Empowering Life through Business Refinement 2025 Environmental, Social and Governance (ESG) Report
Safety and Quality of Products
During the reporting period, the Company obtained ISO 9001 Quality Management System certification and after-sales service
certification.
and Services
ZBOM is customer-centric and committed to user satisfaction. The Company has established a comprehensive product quality and
customer management system, defined a clear strategic direction, and created a full life-cycle risk and opportunity identification
mechanism. By setting clear targets and indicators for quality control and service optimization, it comprehensively promotes
quality and service upgrades, effectively safeguarding customer rights and interests and building a solid market reputation. During
the reporting period, the Company had no major liability accidents related to the safety and quality of products and services.
Governance ISO 9001 Quality Management System Certificate After-sales Service Certification
ZBOM follows the three principles of unified management, primary business responsibility, and efficient collaboration to build
an integrated organizational management system covering both product quality control and customer service assurance. The
Strategy
Company relies on a professional structure to coordinate quality governance throughout the entire process and link it with front- ZBOM places a high priority on safety and quality control for its products and services. The Company proactively identifies core risks
end services for closed-loop management, clearly defining powers and responsibilities and strengthening cross-departmental and development opportunities across the entire value chain. Through targeted measures such as system improvements, digital and
collaboration. Through systematic layout, it connects the entire chain of quality control and after-sales service, achieving unified intelligent upgrades, and closed-loop management of the full process, it effectively prevents quality hazards, mitigates safety risks,
standard management and cascading responsibility. This solidifies the foundation of product quality, optimizes customer service continuously strengthens product and service quality, and earnestly protects the legitimate rights and interests of customers.
response efficiency, and ensures the coordinated and efficient operation of the quality and service system.
Key Risks, Opportunities, and Countermeasures Regarding Product and Service Safety and Quality
Organizational Structure and Responsibilities
Impacted Impact Financial
Key Risks Response Measures
Areas Timeframe Impact
Own The Company introduced DFMEA tools to
·A
s the unified management department for quality, we are responsible for Insufficient identification of product reliability Short- Increased
operations; replace empirical judgment with systematic
risks: Common quality issues lead to increased term; costs;
Quality Control coordinating quality strategy planning, standard system construction, quality data Downstream analysis, improving product reliability
customer complaints and after-sales costs, Medium- Decreased
Department control, supervision and evaluation, and talent echelon development, and bear of the value verification management and preventing
affecting user experience and brand reputation. term revenue
chain quality hazards at the R&D source.
overall responsibility for our quality management results.
The Company optimized the market quality
Own
L a g i n m a r ket i s s u e ea r l y wa r n i n g a n d Short- Increased early warning process by leveraging the QAS
operations;
response: Some quality issue warnings are term; costs; system for automatic data identification and
Downstream
ineffective, making it difficult to capture market Medium- Decreased alerts, supported by a three-level warning and
of the value
data and initiate responses in a timely manner. term revenue rapid response mechanism to ensure closed-
chain
loop issue resolution.
·S
trictly implement our systems, standards, and process specifications, fulfil local
Business Impacted Impact Financial
quality management responsibilities, and ensure the effective implementation of Key Opportunities Response Measures
Divisions Areas Timeframe Impact
quality management requirements at the business end.
Improving the full-chain quality control The Company deepened the application
Short-
system: The Company established a "Five Cost of digital systems such as QMS and QAS,
term;
Ends, Four Pillars" quality management model, Own optimization; a d va n ce d t h e d e p l o y m e n t o f A I v i s u a l
Medium-
creating a full-process control mechanism operations Increased inspection, and conducted cultural activities
term;
covering R&D, supply chain, production, and revenue like Quality Month and full-staff training to
·T
he Quality Control Department has 4 directly managed departments: the Quality Long-term
marketing. reduce the defect rate across the entire chain.
Assurance Department, the Quality Management Department, the Retail SQE
Quality Department, and the Overseas Quality Department. We also manage Optimizing and upgrading the customer Own Short- The Company expanded complaint channels,
Subordinate Cost
service system: The Company established a operations; term; conducted dealer service training, promoted
Departments quality organizations across all categories and the entire chain, including retail, optimization;
systematic complaint management and tiered Downstream Medium- online self-service and satisfaction surveys
Increased
engineering, home furnishings, and electrical appliances, in a matrix model to response mechanism, and improved closed- of the value term; to enhance service efficiency and customer
revenue
achieve full coverage of all business scenarios. loop management of customer satisfaction. chain Long-term satisfaction, and solidify market reputation.
Innovation: Empowering Life through Business Refinement 2025 Environmental, Social and Governance (ESG) Report
Product Quality Product Quality Control
With the core philosophy of "Getting it Right the First Time", ZBOM has built a "Five Ends, Four Pillars" comprehensive quality ZBOM has established a product quality control system covering the market, supply chain, and all business processes. By
management system. The Company established a model featuring real-time correction at five ends (R&D, supply, production, improving risk disposal, closed-loop management, and supervision and audit mechanisms, the Company implements full-
sales, and user) and comprehensive prevention by four bodies (DQE for R&D quality, SQE for procurement quality, PQE for chain quality control and risk prevention. Concurrently, it conducts regular internal audits and market investigations to
manufacturing quality, and CQE for market quality). Relying on five major control systems—Quality Risk Management (QRM), comprehensively strengthen the foundation of product quality control and strictly adhere to the product quality bottom line.
Continuous Improvement Process (CIP), Quality Control Plan (QCP), Incentive Compatibility System (ICS), and Total Quality
Management (TQM)—the Company formed a mechanism for systematic prevention and closed-loop improvement. This approach Product Quality Control System
addresses quality issues from specific points to the whole system, continuously reducing the defect rate across the full chain and
strengthening the foundation of quality control.
The Company has formulated the System for Quality Accountability, Compensation, and
Diagram of the Quality Management Model
Indemnification and established a product quality risk disposal and recall control mechanism
covering the market circulation end. For major customer complaints, quality accidents, and
other issues, the Quality Control Department leads problem investigation, risk assessment, and
Getting it Right the First Time
Product Recall graded determination, initiating recall actions such as product compensation and reissuance.
Mechanism Simultaneously, it implements responsibility tracing and internal accountability to fully prevent
product quality risks.
"Five Ends, Four Pillars" Quality Management Model
The Company has formulated the Management System for Non-conforming Products and established
DQE: R&D Quality SQE: Procurement Quality a control system for non-conforming products covering incoming materials, production processes,
Comprehensive and finished goods. It implements full-process management including identification, segregation,
Committed to User Satisfaction
Quality Management Non-conforming review, and disposal. Leveraging the QMS system, the Company achieves online closed-loop
System Product control, standardizes exceptional releases and accountability for violations, and strictly prevents the
Customer-centric
PQE: Manufacturing Quality CQE: Market Quality Management circulation and delivery of non-conforming products.
R&D end / Supply end / Production end / Sales end / User end
The Company has formulated the Management System for Quality System Audits and established a
full-business-chain quality supervision system. It conducts comprehensive quality audits covering
R&D, procurement, manufacturing, and marketing, adopting a model that combines regular and
Full-business-chain
Quality Risk Continuous Quality Incentive Total Quality monthly special audits to ensure the compliant implementation of quality work.
Quality Audit
Management Improvement Control Plan Compatibility Management
(QRM) Process (QCP) System (TQM)
(CIP) (ICS) The Company has formulated the Management Measures for Market Quality Issue Early Warning ,
clarifying responsibilities for personnel at multiple levels and standardizing early warning channels.
It implements a three-level early warning management system of "warning-response-closed loop,"
Market Quality supported by rectification and accountability mechanisms, to achieve full-process closed-loop
Control management of market quality issues. During the reporting period, it completed market visits and
research in 24 cities nationwide.
The Company strictly controls the internal quality management gate. During the reporting period, it
completed a total of 8 annual internal quality audits, continuously identifying loopholes in internal
Annual Quality quality control and promoting the continuous improvement of quality control work.
Internal Audit
Innovation: Empowering Life through Business Refinement 2025 Environmental, Social and Governance (ESG) Report
Product Quality Improvement Customer Service
The Company focuses on upgrading quality throughout the product lifecycle, making efforts from multiple dimensions including
ZBOM adheres to the after-sales service philosophy of being "Customer-centric and Reputation-driven". The Company optimizes
R&D, production, supply chain, and internal management. Through a series of measures such as standard improvement, special
its service system across multiple dimensions, including service processes, standards, digital tools, online self-service, and after-
rectification, technological upgrades, activity empowerment, and training reinforcement, it addresses quality pain points, reduces
sales rights protection. By refining service controls and implementing standardized service commitments, it comprehensively
the defect rate, and continuously promotes the steady improvement of product quality.
enhances service efficiency and customer experience, effectively safeguarding the legitimate rights and interests of consumers.
Product Quality Improvement Measures
Customer Service Assurance Measures
R&D Quality Improvement
· We launched the "Efficient and Quick Resolution" project, enabling customers to place
·T
he Company comprehensively carried out quality risk screening for new products. During the reporting period, a total of 275
orders by scanning a QR code on their mobile phones. This allows for the rapid delivery
risks were identified and all have been rectified, achieving a 100% closure rate.
of outstanding orders within 1–2 days, shortening the service cycle by 50%.
·A
total of 27 new standards for product processes and quality inspection were established. By comprehensively improving raw
· The time for franchisees to place orders has been reduced to about 30 seconds, and
material standards and achieving 100% coverage, the Company has built a solid foundation for product quality right from the Optimizing Service
the efficiency of logistics and delivery cycles has increased by 30%, comprehensively
R&D stage. Processes
speeding up the processing of after-sales work orders and product delivery.
Supply Chain Quality Optimization
·S
upply chain control was comprehensively strengthened, achieving 100% pre-inspection coverage for suppliers. This covers · W e have implemented standardized management of our "Smile Service" initiative,
business scenarios including cabinetry, wardrobes, doors, wall panels, engineering projects, and all overseas operations. which has now been rolled out in 24 cities nationwide to unify the service image at our
·A
special project to enhance supplier quality systems was promoted, completing 60 tasks related to standard consistency and Standardizing terminals.
process mechanism improvements. This initiative helped reduce the incoming material defect rate by 27.09% year-on-year. Service Standards
he Management System for Supplier Laboratory Accreditation was established. Through standardized audits, the Company
·T
strictly controls the quality of supplier self-inspections. Throughout the year, system audits were completed for 10 suppliers, and
laboratory certification was granted to 1 supplier, ensuring strict control over upstream supply quality. · We optimized the after-sales CRM system to enable installation check-in monitoring and
customer evaluation via QR code scanning. We also established a full-process service
traceability system to enhance service quality, with customer acceptance satisfaction
Digital System Construction Upgrading System
consistently maintained at 9–10 points.
Control
· The coverage of the QMS system was expanded to engineering production lines, establishing a complete digital quality control loop.
· AI visual inspection equipment was introduced and deployed in workshops for double-sided melamine boards, door panels, and
other production areas to strengthen quality control through intelligent inspection. · We launched the "ZBOM Service" applet, allowing customers to independently check
· Planning is underway for the QAS (Intelligent Quality Operation Management System). By leveraging precise data analysis to order progress, report issues online, and learn about product maintenance. This breaks
empower decision-making, it will provide technical support for long-term quality improvement. down the time and space limitations of service, providing convenient self-service options.
Building an
Online Platform
Quality Culture Development
· W e have implemented six service commitments covering six dimensions: product
·A
series of thematic activities were organized, including quality competitions, the "Spring
quality, environmental standards, after-sales support, countertop guarantees, home
Ploughing Campaign", edge-banding quality improvement initiatives, and "Quality
furnishing products, and solid wood products.
Month". Additionally, regular physical and chemical performance testing for semi-
· We strictly control product quality in accordance with national standards, clearly define
finished products was introduced to refine process control, resulting in a 25% year-on-
tiered warranty and compensation details, and have established a comprehensive after-
year decrease in internal production errors.
Fulfilling Service
sales support system for all product categories throughout their lifecycle. Relying on a
·C
omprehensive quality training was conducted for all employees, covering standard
Commitments
dedicated customer service channel, we respond quickly to requests, strengthening our
familiarization, policy dissemination, and awareness enhancement, thereby standardizing
Quality Training service and quality line of defense.
operational procedures and reinforcing quality responsibility across the workforce.
Innovation: Empowering Life through Business Refinement 2025 Environmental, Social and Governance (ESG) Report
Customer Complaint Management
Case Conducting complaint handling training to enhance customer service efficiency
ZBOM continues to expand channels for customer complaints and feedback, establishing a comprehensive and systematic
complaint handling mechanism and after-sales service management system. The Company has formulated regulations such as
the Management Provisions on Customer Complaint Handling , the Management System for Customer Complaints and After-Sales
Service , and the Emergency Handling Procedures for Customer Complaints . These regulations implement classified and tiered
management of customer complaints with differentiated handling processes. A full-cycle management model encompassing
pre-event prevention, in-event handling, and post-event analysis has been established to fully protect the legitimate rights and In May and August 2025, the Company conducted an online training course titled
interests of customers and ensure a stable, high-quality service experience. Making Complaint Handling Simple for dealers nationwide, reaching a total of 220
participants. The training focused on core topics such as complaint handling processes,
Full-process Management System for Customer Complaints problem-solving techniques, and customer service standards. It aimed to help dealer
teams master efficient complaint handling methods, effectively enhance frontline
Pre-event Risk Prevention In-event Emergency Handling Post-event Review and Accountability service capabilities, optimize the customer experience, and strengthen service
·W
e implement tiered control over · For major customer complaints, we · A f te r a c u sto m e r co m p l a in t i s collaboration between the Company and its dealers, laying a solid foundation for a more
franchisee pickup quotas and conduct immediately form an emergency resolved, we review its causes, comprehensive customer service system.
dynamic monthly monitoring to team to proactively intervene, implement corrective actions, and
identify partners with operational respond quickly, and formulate improve preventive measures.
anomalies in advance and formulate solutions. · We accurately define responsibilities Making Complaint Handling
contingency plans. · In special circumstances, we can and implement penalties based on Simple Training
·W
e regularly visit partner stores with apply for advance compensation product and service categories.
potential financial and operational according to procedures to efficiently · M ajor customer complaints are
risks to proactively identify issues and resolve end-customer requests. regularly reported to management,
develop contingency plans, reducing forming a closed-loop management
Customer Satisfaction Survey
customer complaints at the source. system.
Focusing on enhancing the customer experience, the Company conducted comprehensive follow-up surveys with end customers.
A systematic satisfaction evaluation was carried out across four dimensions: service attitude, repair quality, service efficiency, and
Tiered Customer Complaint Handling Mechanism product quality versus cost. Concurrently, the Company reviewed the handling of after-sales issues throughout the year, identified
the root causes of service shortcomings, and developed targeted improvement plans to solidify the foundation of after-sales
Tier 1 · H andled in accordance with the Management Provisions on Major Negative Public Opinion service management.
Complaints Complaints .
Customer Satisfaction Improvement Measures
· Handled in accordance with the Emergency Complaint Handling Process (Tier 2 Complaints) , with
Survey Fee Quality Efficiency Complaint
the handling method determined based on different situations: Review Management Upgrade Optimization Management
·1
)For complaints involving product quality or service dissatisfaction that lead to public exposure, the
installation and after-sales service center and the franchisee must respond and handle the issue within ·We completed · We standardized · We strengthened · We upgraded · We accelerated
Tier 2
the specified timeframe. multi-dimensional out-of-warranty skills training for the work order the processing of
Complaints
·2) For issues involving numerous operational problems with a franchisee and unfulfilled payments satisfaction service fee criteria, service personnel, management complaint work
of RMB 500,000 or more that affect the company's reputation, the installation and after-sales service evaluation statistics, confirmed fees with implemented a system, established orders, delved into
center must follow the Guidelines for Handling Major Franchisee Incidents and resolve the matter systematically customers upfront, service assessment a rapid response the root causes
within the specified timeframe. analyzed key provided more mechanism, mechanism, and of problems to
influencing factors payment options, and improved optimized spare achieve closed-loop
· In accordance with the General Complaint Handling Process (Tier 3 Complaints) , the installation
from customer and increased fee customized service parts inventory management, and
and after-sales service center is required to transmit information promptly, and the franchisee must
feedback, and transparency. support plans. allocation and enhanced dedicated
Tier 3 contact the customer and resolve the issue within the specified timeframe.
identified core management. follow-up care
Complaints ·F
or quality-related customer complaints, after the complaint is resolved, the quality control center
directions for service for complaining
will summarize and analyze the case, implement corrective actions, develop preventive measures,
optimization. customers.
determine responsibility, and announce penalties.
Innovation: Empowering Life through Business Refinement 2025 Environmental, Social and Governance (ESG) Report
Impacts, Risks, and Opportunities Management Data Security and Customer
ZBOM has established a risk and opportunity identification mechanism covering the entire product lifecycle. Leveraging
the "Five Ends, Four Pillars" quality management system, the Company coordinates with multiple departments, including
Privacy Protection
R&D, procurement, manufacturing, marketing, and customer service. Through regular internal audits, market visits, supplier
ZBOM strictly complies with domestic and international regulations, including the Data Security Law of the People's Republic of
inspections, and customer feedback collection, it systematically identifies core risks and opportunities related to product
and service safety and quality. This provides a solid basis for developing targeted response measures and optimizing control
China, the Personal Information Protection Law of the People's Republic of China, the EU's General Data Protection Regulation
(GDPR), and the U.S. California Consumer Privacy Act (CCPA). Aligned with its global business operations, the Company has
strategies.
established a comprehensive system for data security and customer privacy protection. Policies such as the Data Security
Management System and the Data Compliance Management System have been formulated to clearly define responsibilities across
Indicators and Targets all positions. The Digitalization Department oversees full-lifecycle data management, while the Audit and Legal Department
provides compliance support. By detailing confidentiality obligations for all employees and implementing closed-loop controls,
ZBOM adheres to the quality policy of "Making Quality the Reason for Choice". The Company focuses on enhancing market the Company adheres to the principles of "legality and compliance, minimum necessity, and transparency and controllability",
reputation, optimizing the issue retention rates for both existing and new products, strictly controlling in-process rework rates, ensuring stable and compliant global operations. During the reporting period, no incidents of data security breaches or customer
and ensuring a high delivery acceptance rate. By implementing multi-dimensional quality targets, it strengthens the foundation of privacy leaks occurred.
product quality and continuously improves customer satisfaction and market reputation.
Data Security and Customer Privacy Protection Management System
Indicators Related to Product Quality and Customer Service
Data Classification and Grading Management
Indicator Unit 2025 We have formulated the Data Classification and Grading Management Rules , strictly completing data classification and marking it
with exclusive identifiers according to a three-tier standard: Class I, Class II, and Class III. For sensitive data and customer personal
Product recall rate % 0 information, we fully implement the control principles of "least privilege" and "minimum necessary access approval," strictly
controlling data access rights to prevent data leakage risks at the source.
Number of quality culture training sessions conducted Times 8
Operational Compliance Control
Number of people covered by quality culture training Persons 237
We have implemented a mechanism for the complete retention of operation logs, enabling traceability of data throughout
Number of annual quality internal audits Times 8
its entire process. This comprehensively standardizes the full lifecycle of data operations—including collection, storage, use,
processing, transmission, sharing, and destruction—for the group, its subsidiaries, and affiliated companies worldwide, with a key
Customer satisfaction % 90
focus on strengthening the line of defense against cross-border data transfer risks.
Supervision and Inspection Mechanism
Through annual internal self-inspections, third-party professional audits, and regular internal reviews, we verify the effectiveness
of our system implementation, promptly identify and rectify compliance risks, and achieve closed-loop management of data
security risks.
Emergency Response and Control System
We regularly revise and improve our information security emergency response plans and conduct targeted emergency drills, such
as for ransomware attacks, to verify the standardization of incident handling procedures and comprehensively enhance the rapid
response and disposal capabilities of all employees in security incidents.
Security Capability Building
We regularly conduct specialized training on data security and information security to enhance the security awareness and
professional skills of all employees, promoting a shift from "passive compliance" to "proactive data protection".
Innovation: Empowering Life through Business Refinement 2025 Environmental, Social and Governance (ESG) Report
Case Completing classified protection assessment to enhance cybersecurity compliance capabilities
Supply Chain Security
In June 2025, in strict accordance with the compliance requirements of the Multi-Level Protection Scheme (MLPS), the
Company advanced the classified protection assessment of its information systems. Employees from the Digitalization ZBOM has formulated the Supplier Management System and established a multi-departmental, collaborative, closed-loop
Department were organized to oversee the entire process, gaining in-depth knowledge of MLPS 2.0 standards, and standardized management framework to achieve full lifecycle management of suppliers. The Company maintains a four-tier
participating in all stages, including grading and filing, rectification and reinforcement, and assessment and acceptance. dynamic supplier list and incorporates ESG factors into admission criteria. It implements performance evaluations alongside
This initiative enabled the team to master practical skills in compliance rectification and protection. Furthermore, it a tiered review and exit mechanism, while strictly enforcing quality and integrity controls. Through specialized training and
solidified the Company's cybersecurity compliance baseline, improved the full-lifecycle protection system for information supporting reward and penalty mechanisms, as well as full-process quantitative assessments, the Company optimizes its supplier
systems, enhanced compliance management capabilities, and ensured the stable operation of critical information resources. These efforts actively build a sustainable supply chain and foster win-win partnerships between supply and demand.
infrastructure.
Key Performance
As of the end of the reporting period, the Company had a total of 937 suppliers, with a supplier localization
rate of 99.04 % and a local procurement rate of 97.09 %.
Supplier Full Lifecycle Management
Filing Certificate for the Classified Protection of Business Systems
ZBOM has established a standardized, closed-loop supplier management system spanning the entire "admission-assessment-exit
" process. The Company integrates ESG requirements regarding human rights and environmental compliance into every stage.
Through tiered reviews, quantitative KPIs, and cross-departmental collaboration, it achieves dynamic full-lifecycle management,
continuously optimizing the supplier pool and fortifying the supply chain's compliance and stability defenses.
Case Organizing an information security emergency drill to strengthen the data security line of defense
In July 2025, the Company invited information
security experts from Sangfor to conduct an
emergency drill for information security incidents.
S i m u l at i n g rea l - wo r l d s ce n a r i o s , t h e d r i l l
combined mock attacks with hands-on response
exercises, enabling employees to accurately grasp
key risk prevention and control points. Participants
s ystematicall y lea rn e d a b o ut ra n so mwa re
intrusion vectors, propagation mechanisms,
and emergency response procedures. This
drill effectively enhanced organization-wide
information security awareness, improved
professional emergency response capabilities, and
further strengthened the corporate information
security protection system.
Information Security Emergency Drill
Innovation: Empowering Life through Business Refinement 2025 Environmental, Social and Governance (ESG) Report
Supplier Full Lifecycle Management System Supply Chain Risk Management System
•W
e implement a tiered and graded management system for suppliers, strictly control exclusive supply,
· Relying on the Supplier Admission Process , we have established a tiered and standardized admission Optimizing and build a multi-source supply system to eliminate reliance on single suppliers and mitigate the risk of
mechanism. We have developed differentiated scoring criteria for various types of suppliers, Supply supply interruptions at the source.
Structure •W
e develop tailored risk management strategies based on the characteristics of various procurement
incorporating human rights protection and environmental qualifications as basic scoring items,
categories to achieve precise risk control for all categories.
with ESG reports as a bonus item. We have also defined qualification inspections and sample
certifications as mandatory requirements and set a unified passing threshold, strictly adhering to the
ESG admission baseline. •W
e establish a dynamic inventory management model, promote the VMI (Vendor Managed Inventory)
Innovating
· The admission process is initiated and approved at different levels online through the SRM system. model, and optimize inventory control.
Supplier Inventory
•W
e improve the mechanism for identifying procurement issues and anomalies, plan response solutions
Admission Upon approval, the information is entered into the ERP system, and the qualified supplier list is Control
in advance, and quickly respond to and handle potential supply chain risks.
Management updated. With the first-pass rate for admission as the core KPI, we form a closed-loop management
system for the entire process, controlling the compliance of supplier admission from the source.
Strictly • We formulate specialized regulations such as the Regulations on Supplier 4M Change Management to
Controlling build a comprehensive control process for supplier 4M1E changes. This involves monitoring all types of
Change changes in suppliers' production factors throughout the process to prevent product delivery and quality
Risks risks caused by unexpected changes.
· I n accordance with the Supplier Performance Evaluation and Improvement Process , we have
established a cross-functional assessment team to conduct monthly, quarterly, and annual
performance evaluations categorized by product type and tier. The process is implemented across • We establish a supply chain risk early warning and emergency response system, and strengthen quality,
Deepening
three key stages: evaluation implementation, rectification management, and result closure. compliance, and safety control throughout the entire chain.
Long-term
·A fter the performance scoring and approval are completed, we issue targeted rectification • We deepen long-term cooperation with supply chain partners, build stable and sustainable cooperative
Cooperation
requirements. We track the entire rectification process and verify its effectiveness. Suppliers who fail relationships, and comprehensively enhance the supply chain's risk resilience.
Supplier to meet the standards are continuously optimized, and the rectification is ultimately completed and
Dynamic archived.
·With on-time evaluation rate and improvement closure rate as core control indicators, the assessment
Supplier Quality Management
Assessment
results are directly linked to the supplier tiering and exit mechanisms, serving as an important basis ZBOM has established and improved a supplier quality management system. Through mechanisms such as quantitative
for supplier management and resource optimization. assessment and graded control, the Company solidifies management responsibilities, strictly upholds the bottom line for supply
chain quality and environmental protection, and continuously optimizes the overall quality of the supply chain.
Supplier Quality Management Mechanism
· Based on the Supplier Exit Process Document , with quality, delivery, and performance as trigger
Quantitative Performance Evaluation Red and Yellow Card Graded Control
conditions for exit, a designated person initiates the application and forms a special team. We
develop a review form and an exit plan. Through the SRM system, we complete operations such as • In accordance with the Management Measures for Quality • We have formulated the Regulations on Red and Yellow
supplier freezing, plan execution, and tiered approval. This achieves closed-loop management of the Performance Assessment of Qualified Suppliers , we Card Management for Supplier Quality , establishing
clarify the responsibilities for collaborative assessment differentiated judgment criteria for different types
entire process of supplier freezing, exit, and elimination, comprehensively mitigating risks related to
Supplier Exit among multiple departments and establish a quantitative of suppliers and implementing multi-departmental
supply, inventory, finance, and legal matters, and ensuring the stable operation of the supply chain.
Management assessment system. The assessment score is broken down collaborative control. Suppliers who fail to effectively
into a preliminary quality score and a quality service rectify risks are placed under yellow card control,
score, with the base score determined by the incoming while those with serious violations or who cross the
material acceptance rate. environmental protection bottom line are directly
Supply Chain Risk Management •W
e have established a tiered point deduction rule, eliminated with a red card.
clearly defining the standards for various quality defects. • T his is supported by control measures such as
ZBOM places great importance on risk prevention and control throughout the entire supply chain. The Company has established a Environmental non-compliance and personal safety rectification verification, share adjustment, and
comprehensive risk management system focused on supply stability, quality compliance, and operational controllability. Through issues are classified as major quality problems. This rigid violation-based entr y bans, complemented by
assessment compels suppliers to improve their quality mechanisms for special approval, supervision and
various measures, it comprehensively mitigates risks such as supply disruptions, quality anomalies, and change management
control systems, strengthening the foundation of green assessment, and record clearing to ensure the
failures, ensuring the smooth operation of the supply chain and supporting the continuous and stable advancement of production
compliance in the supply chain. implementation of control measures.
and business activities.
Innovation: Empowering Life through Business Refinement 2025 Environmental, Social and Governance (ESG) Report
Supplier Integrity Management Building a Sustainable Supply Chain
In line with ESG management requirements, ZBOM comprehensively promotes the construction of a sustainable supply chain.
ZBOM has built a full-process supplier integrity management system, strictly adhering to the bottom line of supply chain integrity
The Company focuses on multiple dimensions, including optimizing procurement models, conducting supplier admission audits,
and compliance. The Company regulates supplier cooperation and the conduct of procurement personnel, while implementing
controlling environmental risks throughout the entire chain, and safeguarding labor and human rights. Strictly adhering to
routine controls to prevent integrity risks. Focusing on key periods such as holidays, integrity notices are issued via the SRM
environmental compliance and human rights baselines, the Company is dedicated to building a green, compliant, and low-carbon
system and internal procurement groups, clearly outlining requirements, prohibited behaviors, and rules for handling violations.
supply chain system.
Furthermore, by signing Sunshine Agreements with suppliers and having relevant personnel sign letters of commitment to
integrity and self-discipline, the Company achieves full coverage of integrity control across the supply chain.
Measures for Building a Sustainable Supply Chain
Optimizing Procurement Models to Practice Low-carbon Operations
Key Performance
• We coordinate the implementation of a model that combines centralized and localized procurement, effectively reducing
During the reporting period, the signing rate of Sunshine Agreements with the Company's suppliers was 100 %. the frequency of cross-regional freight transport. This approach lowers carbon emissions from transportation at the
source, putting the concept of green and low-carbon procurement into practice.
Strictly Controlling Admission Standards to Build a Strong Line of Defense for Green Compliance
Supplier Communication and Training • We incorporate certifications such as ISO 9001, ISO 14001, ISO 45001, China Environmental Labelling, and ESG reports,
The Company has established a routine specialized communication and control mechanism for suppliers. For product categories along with qualifications like fire safety acceptance, environmental impact assessment acceptance, and work safety
and corresponding suppliers with weak quality control or prominent issues, quarterly and semi-annual specialized meetings standardization certificates, into the basic scoring items for supplier admission audits. We prioritize selecting partners
are regularly convened. Utilizing a flexible hybrid of online and offline formats, these sessions review quality issues, clarify who are low-carbon, energy-efficient, and fully qualified.
optimization directions, and detail rectification measures. The Company ensures the full implementation of all initiatives through •We strictly control the use of materials by suppliers, urging them to reduce the use of hazardous materials and select non-
continuous follow-up, achieving collaborative quality improvement between supply and demand. toxic, low-pollution raw materials, thereby comprehensively reducing environmental risks in the supply chain.
Key Performance Strictly Adhering to the Human Rights Baseline and Standardizing Labor Management
During the reporting period, the Company conducted 8 supplier training sessions, with a total training • We have defined a clear baseline for supplier labor and human rights management, requiring partners to strictly comply
duration of 244 hours.
with various control requirements, including labor rights protection, equality and anti-discrimination, and occupational
health and safety. We also enforce detailed rules for protecting special groups and ensuring employee supervision and
participation, comprehensively safeguarding the legal rights and interests of laborers in the supply chain.
Case Holding a special meeting for the impregnated paper category to strengthen supply chain quality control Key Performance
In October 2025, the Company held a special training meeting for During the reporting period, among the 绿色供应链评价证书
证书编号：CEC2024GSC006000752
suppliers of the impregnated paper category for the third quarter.
Representatives from relevant suppliers were invited to attend. The Company's top 38 suppliers by procurement
委托人
志邦家居股份有限公司
地址：安徽省合肥市庐阳工业区连水路 19 号
生产者
志邦家居股份有限公司
training focused on supplier quality control, key tasks for the fourth
地址：安徽省合肥市庐阳工业区连水路 19 号
生产企业
value, were certified with the ISO 9001
志邦家居股份有限公司
地址：安徽省合肥市庐阳工业区连水路 19 号
quarter, and problem rectification. It reported on the status of supply 认证标准
中环联合认证中心技术规范
CEC 006-2016《绿色供应链评价技术规范 家具》
quality and the incoming material inspection acceptance rate, and
认证单元
Quality Management System, with the ISO
基于同一供应链管理体系下的家具产品
满足技术规范五星级评价要求
clarified the quality control targets and management requirements 产品符合基于绿色供应链的产品认证实施规则 家具（CEC-7011GSC-A/1）的要求，特发此证。
认证模式：初始工厂检查+文件审核
本证书信息可在 www.meecec.com 和 www.cnca.gov.cn 上查询。
for the fourth quarter. A special prevention plan was developed for 14001 Environmental Management System, and 发证日期：二零二四年七月二十九日 有效期至：二零二六年七月二十八日
board cracking, and an inspection and accountability mechanism for
签 发 人：
Special Meeting on Supplier Quality Control with the ISO 45001 Occupational Health and
violations was established to consolidate supply chain management
responsibilities, optimize incoming material quality control, and
Safety Management System.
ensure the stable and efficient operation of the production process.
Green Supply Chain Evaluation Certificate
Environmental Management
Addressing Climate Change
Emissions Management
Resource Management
Symbiosis: Protecting
the Ecosystem with
Green Operations
Responding to the United Nations Sustainable Development Goals (SDGs)
ZBOM is deeply committed to the concept of green development, fully
integrating ecological and environmental responsibilities into its entire
business process, and building a solid foundation for environmental
management with a robust compliance system. The Company strictly
adheres to various environmental laws, regulations, and standards to
protect regional ecology and biodiversity. In response to the national
"Dual Carbon" goals, the Company is proactively planning a low-
carbon transition, systematically identifying climate-related risks,
and implementing emission reduction measures. It comprehensively
controls the discharge of various pollutants, establishing a full-chain
governance system to ensure stable compliance. Furthermore, by
improving the closed-loop management model for waste to promote
resource utilization, continuously optimizing energy and water resource
management mechanisms, and enhancing resource efficiency through
energy-saving renovations and clean energy applications, the Company
comprehensively empowers its long-term green and sustainable
development.
Symbiosis: Protecting the Ecosystem with Green Operations 2025 Environmental, Social and Governance (ESG) Report
Environmental Management
Responsibilities of the EHS Management Committee Members
Overall Leadership: Responsible for the overall work of the EHS Management Committee and formulating EHS
strategic targets.
ZBOM places great importance on environmental management and ecological conservation, integrating compliant operations Decision-making and Approval: Approves EHS policies and systems to ensure compliance with regulations and
and green development concepts into the entire corporate operation process. The Company has built a comprehensive company requirements.
environmental management system, strengthened risk prevention and control capabilities, and actively fulfilled its environmental Director Resource Coordination: Coordinates EHS work across departments and promotes the operation of the system.
responsibilities. By implementing requirements for ecosystem and biodiversity conservation, it contributes to the Company's Reporting to Senior Management: Regularly reports on EHS work progress to the Company's senior management.
long-term green and sustainable development.
Environmental Compliance Management Assisting the Director: Assists the director in daily work and acts on the director's behalf (if authorized).
Supervision and Guidance: Supervises the work of all committee members to ensure tasks are implemented.
Deputy System Participation: Participates in the formulation of EHS policies and proposes suggestions for improvement.
ZBOM strictly complies with national and local environmental laws and regulations, including the Environmental Protection Departmental Coordination: Coordinates communication between the committee and other departments.
Director
Law of the People's Republic of China , the Air Pollution Prevention and Control Law of the People's Republic of China, and the
Law of the People's Republic of China on the Prevention and Control of Environmental Pollution by Solid Waste . Aligning these
requirements with its actual operations, the Company has systematically formulated and continuously refined the Compilation Administrative Management: Responsible for organizing meetings, preparing documents, and handling records
of Environmental Protection Management System Documents and the EHS Series Management Manuals . ZBOM has established and archives.
an environmental management structure centered on the EHS Management Committee, clearly defining the responsibilities of Information Management: Manages the documents and materials of the EHS Management Committee.
organizations at all levels and Specialized Committees to create a well-defined and efficient environmental management system. Communication and Coordination: Conveys instructions from the director and deputy director and coordinates
Secretary-
the work of committee members.
general
External Liaison: Maintains communication with external entities (such as government departments).
Organizational Structure of the EHS Management Committee
Professional Support: Provide professional advice for EHS management and participate in decision-making.
Director of the EHS Management Committee Responsibility Implementation: Responsible for EHS work in their respective areas (such as environment, health,
Deputy Director of the EHS Management and safety).
Committee EHS Management Work Reporting: Regularly report on work progress and raise issues and suggestions.
Member
Secretary-general of the EHS Management Committee Activity Participation: Participate in safety inspections, hazard identification, emergency drills, etc.
Committee
Members of the EHS Management On the execution front, the Company continuously strengthens
Committee foundational environmental management by establishing
Technical Support
and standardizing approximately 50 environmental ledgers
EHS Comprehensive Department
and archives. These include records for pollutant discharge
Management Department EHS Management
permits, hazardous waste management, environmental facility
Department
operations, and emergency supplies, which comprehensively
enhance the standardization and traceability of environmental
data. Concurrently, ZBOM strictly implements the "Three
Simultaneities" requirement for construction projects, ensuring
EHS EHS EHS EHS that environmental protection facilities are designed, constructed,
Management Management Management Management and put into operation simultaneously with the main project.
Department Department Department Department This approach continuously bolsters full-process environmental
(Luyang) (Shuangfeng) (Xiatang) (Qingyuan)
compliance capabilities, effectively mitigating environmental risks
and safeguarding the Company's green and stable operations.
Luyang Shuangfeng Xiatang Qingyuan
During the reporting period, the Company obtained ISO 14001
Manufacturing Base Manufacturing Base Manufacturing Base Manufacturing Base
Environmental Management System certification. ISO 14001 Environmental Management System Certification
Symbiosis: Protecting the Ecosystem with Green Operations 2025 Environmental, Social and Governance (ESG) Report
Key Performance Emergency Support Measures
During the reporting period, the Company's total investment in environmental protection was RMB 1.29 The Company has established a multi-dimensional support system covering human resources, materials, funds, technology, and
communications. It is equipped with a professional emergency response team, formulates an annual drill plan, and regularly
million. conducts training and exercises to continuously enhance employees' risk identification and emergency response capabilities.
Concurrently, the Company has established a coordination mechanism with government departments and external rescue
agencies. This allows for the prompt activation of external support when an incident exceeds internal handling capacity, thereby
Responding to Environmental Risks improving overall emergency response efficiency.
ZBOM adheres to the principle of "people-oriented, safety first". In accordance with the Emergency Response Plan for
Environmental Emergencies , the Company has established an emergency organization system featuring unified leadership and
Emergency Support System
hierarchical management. This includes an Emergency Rescue Command Center and dedicated rescue teams for environmental
incidents, ensuring unified resource allocation and efficient response. As required, ZBOM files relevant emergency plans with
Human Resources Support Financial Support
local ecological and environmental authorities for record, guaranteeing their compliance and executability. By building a scientific
and standardized environmental emergency management system, the Company has effectively enhanced its capabilities in Establish a professional emergency rescue team and Set up a special emergency rescue fund to ensure the
preventing, responding to, and handling environmental emergencies, thereby safeguarding regional ecological security, and conduct regular training and drills. financial needs for emergency material procurement and
ensuring stable operations. During the reporting period, no major environmental emergencies occurred, and the Company was emergency response.
not subject to any administrative or criminal penalties from relevant authorities.
Material Support Medical Support
Emergency Response Organizational Structure and Responsibilities
Equip with necessary firefighting materials, leak-plugging Establish a coordination mechanism with local medical
materials, medical supplies, and monitoring equipment, units to ensure timely treatment for injured personnel.
Held by the general manager, responsible for overall decision-making and command. and update them regularly.
Commander
-in-chief
Communication and Information Support Technical Support
Deputy Held by the director, assists the Commander-in-chief and is responsible for on-site
Establish a communication system combining wired and Strengthen research on emergency technology to
Commander emergency command.
wireless methods to ensure smooth information flow. enhance emergency response capabilities.
Includes the on-site emergency response team, logistics support team, general
Emergency Team coordination team, and emergency monitoring team. Each team has clearly defined
Conducting a fire and secondary environmental incident emergency drill to strengthen coordinated risk
responsibilities and is in charge of specific emergency response tasks. Case prevention and control
Emergency Response Process
In 2025, ZBOM organized a special emergency drill targeting the risks of
Response levels are classified as Level I, Level II, and Level III based on the severity, urgency, and fire and secondary environmental pollution that could be caused by dust
Early Warning
potential scope of environmental emergencies. A three-tier early warning system of red, orange, and explosions. The drill focused on simulating scenarios such as dust explosions,
Mechanism
yellow is established, with corresponding early warning actions. secondary explosions, and sewage pollution. It was carried out in an orderly
manner, covering emergency personnel evacuation, pollution source
control, and environmental protection measures. This effectively enhanced
Information Clarify internal information reporting procedures and external reporting requirements, including the coordinated response capabilities of various departments for complex
Reporting notifications to the government, environmental protection departments, and surrounding entities. emergencies, strengthened the level of coordinated prevention and control
for safety and environmental risks, fulfilled environmental management
responsibilities, and ensured a rapid and scientific response to emergencies,
Emergency thereby fortifying the environmental safety line of defense.
Include cutting off pollution sources, treating pollutants, on-site disposal, personnel evacuation, and
Response
isolating surrounding areas. Fire Incident Emergency Drill
Measures
Symbiosis: Protecting the Ecosystem with Green Operations 2025 Environmental, Social and Governance (ESG) Report
Key Performance Key Performance
During the reporting period, the Company conducted 15 49
fire evacuation drills, safety and emergency During the reporting period, the Company conducted 10 environmental management training sessions, with
response drills, and 13 environmental emergency drills, with a total of 1,938 employees participating,
a total training duration of 79,160 hours and 100 % employee coverage.
achieving a 100 % coverage rate among production and manufacturing staff.
Conducting training on the operation and management of environmental facilities to enhance
Case environmental management efficiency
Practicing Environmental Protection Concepts In 2025, ZBOM conducted specialized training on environmental
facilities, systematically explaining the latest national environmental
The Company adheres to the concept of green development, systematically promoting the development of green products, the
policies, facility operating principles, operating procedures, fault
construction of a Green Factory, and the enhancement of environmental protection capabilities for all employees, continuously
diagnosis and handling, and ledger standardization. This effectively
strengthening the foundation for green operations.
enhanced the professional knowledge and practical skills of
management and operational personnel, promoting the upgrade of
Three Major Environmental Protection Initiatives environmental facility management from standardized operation to
refined management and emergency response. This ensures the stable
and efficient operation of facilities, maximizes pollution reduction
Specialized Training on Environmental Facilities
• We continue to advance the construction of our green product system, focusing on low-VOC benefits, prevents environmental risks, and solidifies the foundation
control, hazardous substance management, and efficient resource utilization. We actively for corporate environmental management innovation.
pursue green product certification, forming an authoritative environmental certification
system that covers multiple product categories, fully demonstrating our comprehensive Conducting emergency training for environmental incidents to strengthen environmental risk prevention
Independently Case
strength in product environmental performance. and control capabilities
Developing Green
Home Products In July 2025, ZBOM conducted emergency training for environmental
incidents, systematically explaining the basic concepts, main
types, and potential hazards of environmental events. Combined
• We have made continuous investments in green production and sustainable development, with specific case studies, the training helped employees identify
achieving significant results. We have been awarded the national-level "Green Factory" environmental risk sources and understand the patterns of incident
certification and the Anhui provincial "Green Factory" certification, demonstrating our evolution. The training emphasized the concept of "prevention first",
commitment to practicing the concept of green development and promoting high standards detailing emergency procedures such as risk control, daily prevention,
Building a Green
and low impact in our production and operational environment. and post-incident monitoring and early warning, information
Factory
reporting, and on-site response. By combining theory with practice,
the training significantly enhanced employees' environmental risk Emergency Training for Environmental Incidents
prevention, control, and emergency response capabilities, providing a
strong guarantee for the Company's environmental safety.
• W e regularly organize training on environmental knowledge, laws and regulations, and
related certifications, covering both management and operational personnel. We also invite
professional institutions to conduct external environmental training to enhance employees' Ecosystem and Biodiversity Conservation
environmental compliance awareness and practical skills. ZBOM actively embraces the principles of ecosystem and biodiversity conservation, committed to minimizing negative impacts
• We actively advocate for green office practices and resource-saving behaviors, encouraging on the natural environment throughout its production and operations. The Company fully considers ecologically sensitive areas
Organizing employees to practice environmental protection concepts in their daily work. This promotes in project site selection, raw material procurement, and supply chain management, strictly complying with national and local
Environmental resource conservation, energy consumption reduction, and office waste minimization, ecological conservation laws and establishing a sound ecological and environmental management system. By implementing
Protection Activities fostering an atmosphere of full participation and sustainable environmental management. green building standards, energy-efficient technologies, and pollution prevention measures, ZBOM effectively reduces
disturbances to soil, water bodies, and air during production. Additionally, regular ecological monitoring and environmental risk
assessments are conducted to ensure the integrity of surrounding natural habitats and the preservation of biodiversity.
Symbiosis: Protecting the Ecosystem with Green Operations 2025 Environmental, Social and Governance (ESG) Report
Addressing Climate Change Risk
Category
Period Risk Description Response Measures
In line with global sustainable development trends, ZBOM actively responds to climate change, with a particular focus on
· With the rapid development and popularization of low- · Increase R&D investment and cooperate with
identifying climate-related risks and opportunities, as well as implementing greenhouse gas emission reduction practices. By carbon technologies, failure to promptly invest in R&D and scientific research institutions to develop and
systematically analyzing climate risks, seizing development opportunities, and continuously advancing the implementation of apply new technologies such as environmentally friendly apply low-carbon and environmentally friendly
emission reduction measures, the Company promotes a green and low-carbon transition. This approach constantly enhances its materials and energy-saving production processes may lead production processes and materials.
Medium
to a decline in product competitiveness. · Establish a technology tracking mechanism to
environmental performance and core competitiveness, while contributing positively to global climate governance.
· Consumer attention and demand for environmentally promptly introduce and absorb advanced industry
friendly products continue to rise. Failure to meet market technologies and experience to enhance product
Goals for Addressing Climate Change demand may lead to further customer loss. competitiveness.
Transition
Risk
· As the world transitions to a low-carbon economy, business
models and supply chains in the home furnishing industry · Formulate a long-term low-carbon development
ZBOM is committed to achieving carbon neutrality by 2060.
may change. Failure to adapt to this transition could result strategy, optimize supply chain management, and
in being eliminated from the market. reduce risks from raw material price fluctuations
Long
· Long-term policy pressure and market competition may and unstable energy supplies.
require us to continuously invest significant resources · Promote internal digital transformation to improve
in technology R&D and equipment upgrades, increasing operational efficiency and reduce transition costs.
Climate Risks and Opportunities financial pressure.
To enhance resilience to climate change and effectively manage climate-related risks, ZBOM aligns with the recommendations
· Extreme weather events such as heavy rain, floods, and
of the Task Force on Climate-related Financial Disclosures (TCFD). Based on the TCFD framework, and incorporating policy typhoons may directly damage production facilities, affect · Establish a comprehensive emergency response
research, industry benchmarking, and expert opinions, the Company systematically identifies climate-related risks, clarifies their raw material supply and logistics, leading to production plan, reinforce and protect production facilities,
interruptions, raw material shortages, and product delivery and improve disaster resistance capabilities.
manifestations, and formulates targeted and executable response measures. Short
delays. · Strengthen collaboration with suppliers and
· Climate change may affect the stability of raw material logistics partners to ensure a stable supply of raw
Climate-related Risks and Countermeasures supply, as the growth cycles and supply of materials like materials and product transportation.
wood can be impacted by the climate.
Risk
Period Risk Description Response Measures
Category · Long-term climate change trends, such as rising · Promote water recycling, energy conservation,
temperatures and sea levels, may affect the Company's and consumption reduction to lower long-term
operating environment, increasing energy consumption and operating costs.
Physical
Medium costs. · Pay attention to employee health and the working
Risks
· Climate change can adversely affect employee health and environment, provide necessary protective
work efficiency; for example, high temperatures may lead to measures and benefits, and improve employee
· Continuously track "Dual Carbon" policies, improve a decrease in employee productivity. satisfaction and work efficiency.
· Actively monitor national and local carbon emission policy carbon accounting and compliance management,
developments and formulate compliance plans in advance and promote energy-saving and carbon-reduction
to ensure that corporate operations meet environmental transformations to ensure that production and
Transition requirements. operations comply with regulatory requirements.·
Short
Risk · Strengthen market research to understand consumer · Align with the green consumption trend, optimize · Rising sea levels may threaten the existence of coastal
demand for environmentally friendly home products, adjust the product structure, promote environmentally factories, potentially requiring us to invest significant funds · Select suitable production sites by considering
the product structure, and launch more green and low- friendly materials and green products, strengthen in facility relocation or reinforcement. climate change factors.
carbon products. green supply chain management, and enhance Long · Climate change will have a long-term impact on product · Strengthen research on climate change trends and
market competitiveness. performance and market demand; for instance, high proactively plan product R&D to enhance product
temperatures and humidity may reduce the durability of performance under different climatic conditions.
home furnishing products.
Symbiosis: Protecting the Ecosystem with Green Operations 2025 Environmental, Social and Governance (ESG) Report
Climate Change Mitigation Case
Intelligent transformation of production lines to improve quality, increase efficiency, and empower smart
manufacturing
In 2025, guided by the principles of lean production, ZBOM advanced the automation upgrade of production lines at
As a leading enterprise in the custom home furnishing industry, ZBOM actively responds to the national "Dual Carbon"
the Qingyuan Smart Factory. The Company proactively coordinated production line layouts and plant planning, while
goals. Through continuous management optimization and technological innovation, the Company is constantly improving
simultaneously completing the integrated design of supporting facilities to establish a continuous-flow, green, and
its greenhouse gas emission reduction system, fulfilling corporate social responsibilities, and upholding the commitment to
intelligent production system. The project implemented digital applications—including intelligent scheduling, multi-
sustainable development. During the reporting period, ZBOM conducted product carbon footprint verification.
level linkage, and safety monitoring—achieving comprehensive coverage of smart manufacturing. Post-transformation,
the factory saw a 20% increase in output per unit area and a 15% improvement in overall operational efficiency. With the
GHG Emission Reduction Measures
continuous optimization of the supply chain layout, manpower allocation was effectively streamlined and order cycles
shortened, comprehensively strengthening the foundation for intelligent manufacturing and lean operations.
• Since 2023, we have installed solar photovoltaic panels on the rooftops of our Shuangfeng
Green and Low-carbon No. 1 and No. 2 factories and the Xiatang factory area in Hefei, Anhui, converting
Case Conducting product carbon footprint verification to solidify the foundation for green development
Applications light energy into electricity and injecting new vitality into our green and low-carbon
transformation.
In October 2025, ZBOM advanced the refined management
of product carbon emissions by conducting product carbon
footprint accounting and third-party verification. For
custom cabinets and wardrobes, the Company completed
• B uild an efficient, clean, low-carbon, and circular green manufacturing system, fully a "cradle-to-gate" lifecycle greenhouse gas (GHG)
integrating green and low-carbon concepts from product R&D and raw material emission assessment based on the PAS 2050 standard.
Green Supply Chain procurement to intelligent green production. By quantifying and verifying product carbon footprints,
Construction •We have established a consortium of core suppliers, logistics providers, distributors, and ZBOM identified key carbon emission nodes in the
customers to achieve information sharing and resource optimization between upstream production process, providing data support for optimizing
and downstream enterprises. raw material selection, improving production processes,
and promoting low-carbon design. This initiative helps
enhance the green, low-carbon profile and environmental
performance of its products, effectively addresses risks
• We have established a product database to collect and summarize data throughout the related to the low-carbon transition, and demonstrates the
Product Carbon Footprint Verification Statement
Product Full Lifecycle entire product life cycle, including raw materials, production processes, packaging, storage, Company's commitment to green development.
Management transportation, sales, use, and recycling. This provides support for product R&D and helps
reduce pollutant emissions from the design stage.
GHG Emissions
• C ompleted the renovation of domestic and overseas office areas. By prioritizing the The Company's production sites have systematically accounted for Scope 1 and Scope 2 GHG emissions and, based on this, set
reallocation of idle furniture and customizing workstations and storage cabinets with clear reduction targets, continuously promoting the development of carbon emission management towards refinement and
surplus materials, we have effectively revitalized inventory, saved costs, and met the systematization.
Promoting Green requirements of low-carbon operations while adapting to business development needs.
Office Practices • In daily workstation adjustments and site optimizations, we also insist on prioritizing the Regarding accounting methodologies, the Company aligns with internationally accepted standards such as the Greenhouse
use of idle materials, reducing the procurement of new products and resource waste, and Gas Protocol and ISO 14064, alongside national and local GHG accounting guidelines, to define accounting boundaries and
continuously practicing the green office concept of energy conservation and consumption data collection requirements. Systematic accounting of direct (Scope 1) and indirect (Scope 2) GHG emissions is conducted
reduction. using the activity data and emission factor method, ensuring data completeness, accuracy, and comparability. Specifically,
Scope 1 emissions encompass fossil fuel combustion from stationary and mobile sources, as well as fugitive emissions from fire
extinguishers and refrigerants; Scope 2 emissions cover those generated from purchased electricity and heat.
Symbiosis: Protecting the Ecosystem with Green Operations 2025 Environmental, Social and Governance (ESG) Report
During the reporting period, the verification results for the main factory areas are as follows: Sources of Major Pollutants and Treatment Measures
GHG Emission Data Sources of Major
Category Treatment Measures
Pollutants
Factory Area Indicator Unit 2025
· All particulate matter and organic waste gas emissions from us meet the requirements of the
Emission Standard of Air Pollutants for Furniture Manufacturing Industry (DB34-4337-2023).
Direct GHG emissions (Scope 1) tCO2e 1,376.51 Furthermore, continuous emission monitoring is conducted to ensure full environmental
Shuangfeng No. 1 Factory, Dust, organic waste
Shuangfeng No. 2 Factory, gas (non-methane compliance.
Shuangfeng No. 3 Factory 1
total hydrocarbons, · Wood Dust: Wood dust generated during board cutting and drilling processes is collected by
Indirect GHG emissions (Scope 2) tCO2e 20,168.50
formaldehyde, etc.), hoods and treated by a central bag filter to meet standards before being discharged at high
kitchen fumes, nitrogen altitude in an organized manner. Soft curtains are installed on the hoods to improve collection
oxides, sulfur dioxide, efficiency.
Direct GHG emissions (Scope 1) tCO2e 1,925.36 Air
etc., from the production · Edge Banding Waste Gas: Collected by hoods and treated by an activated carbon adsorption
Emissions
Xiatang Factory Area and business operations. device to meet standards before organized high-altitude discharge.
· Spray Painting Waste Gas: Collected by a dry filtration device and negative pressure system,
Indirect GHG emissions (Scope 2) tCO2e 9,728.37
then treated by an activated carbon adsorption device to meet standards before organized high-
altitude discharge.
Note 1: The increase in total GHG emissions (Scope 1 and Scope 2) compared to the previous year is mainly due to the addition of
a new production facility in 2025.
· For wastewater treatment, the Company adopts a comprehensive approach, including dedicated
personnel on duty, regular inspections, and facility maintenance, to ensure the stable, compliant
Key Performance
Domestic sewage and discharge of industrial wastewater:
industrial wastewater · Domestic Sewage: Domestic sewage is treated in septic tanks (oily wastewater from the canteen
In 2025, the total GHG emissions (Scope 1 and Scope 2) of the Company's main factory areas were (wastewater from is pre-treated in grease traps) before being discharged into the municipal sewage network for
cleaning spray guns centralized treatment and compliant discharge by the industrial park's sewage treatment plant.
Wastewater d u r i n g t h e s p r a y i n g · Industrial Wastewater: Industrial wastewater generated from the spray painting process is treated
air flotation, Fenton oxidation, and coagulation-sedimentation, ensuring full compliance with
discharge standards.
Emissions Management Noise generated during
production from cutting,
air compressor operation,
· Noise pollution is effectively mitigated by installing noise reduction enclosures for selected
rooftop fans, setting up sound barriers, and fitting silencers on exhaust stacks, ensuring full
and the operation of
ZBOM places great importance on pollutant emissions management. Focusing on key areas such as waste gas, wastewater, and compliance with boundary noise standards.
Noise fans in pollution control
solid waste, the Company continuously improves its management systems and treatment measures, strengthens process control facilities.
and end-of-pipe treatment, and ensures the stable, compliant discharge of all pollutants. These efforts reduce environmental
impact and compliance risks, actively promoting the Company's green, low-carbon, and sustainable development.
Pollutant Emissions
ZBOM strictly complies with national and local environmental regulations, including the Air Pollution Prevention and Control
Law of the People's Republic of China , the Water Pollution Prevention and Control Law of the People's Republic of China , and
the Anhui Provincial Emission Standard of Air Pollutants for the Furniture Manufacturing Industry . The Company has established
and refined a series of management systems—such as the Pollution Prevention and Control Facility Management System , the
Environmental Protection Responsibility System , and the Pollutant Discharge Permit Management System —to clearly define the
sources of major pollutants and their corresponding treatment measures. Dust Collector Organic Waste Gas Treatment Facility
Symbiosis: Protecting the Ecosystem with Green Operations 2025 Environmental, Social and Governance (ESG) Report
Pollutant Emission Reduction Targets Case Flammable liquid leak drill to prevent environmental safety risks
for flammable liquid leaks to standardize emergency
of environmental pollution, fire, and explosion. The drill
the effectiveness of the Company's emergency response
Treatment efficiency of waste gas treatment facilities reaches over 90% Achieved mechanism. It also enhanced employees' practical skills
in controlling leak sources, containing pollutants, and
response that effectively prevents pollution spread and
Factory boundary noise complies with national and local emission standards Achieved minimizes environmental and safety impacts. Emergency Drill for a Flammable Liquid Leak
Pollutant Emissions Indicators
Type Indicator Statistical Scope Unit 2025 Case Waste gas facility emergency drill to uphold the baseline for environmental emissions
Ten thousand
Total air emissions 34,782.00 In October 2025, ZBOM organized an emergency drill for waste gas treatment facility failures, simulating a scenario where
cubic meters
the workshop's waste gas treatment facility could not operate normally due to blocked discharge outlets or equipment
Particulate matter (PM) kg 268.00 transmission failures. The drill covered the entire process from incident discovery, plan activation, on-site emergency
repairs, environmental monitoring, to post-incident recovery, comprehensively testing the applicability and effectiveness
Air Emissions Volatile organic compounds (VOCs) Luyang Factory Area kg 226.00 of the emergency plan in real-world scenarios. This drill improved the response mechanism for abnormal waste gas
emissions, enhanced the fault identification and handling capabilities of on-site personnel, and strengthened inter-
Sulfur oxides(SOx) kg 24.00 departmental collaborative response, ensuring timely control of pollution sources, reducing the risk of unorganized waste
gas emissions, and effectively mitigating the impact on the surrounding environment in emergencies.
Nitrogen oxides (NOx) kg 100.90
Total wastewater discharge Shuangfeng No. 1 Factory, Shuangfeng No. Tonnes 143,635.00
Total domestic wastewater Factory Area Tonnes 143,035.00
Total industrial wastewater Tonnes 600.00
Wastewater
Chemical oxygen demand (COD) emissions kg 89.00
Xiatang Factory Area
Ammonia nitrogen (NH3-N) emissions kg 9.00
Total nitrogen (TN) emissions kg 12.00
Through institutionalized management and standardized operating procedures, ZBOM ensures the safe and efficient operation
of all environmental protection facilities, achieving compliant emissions of waste gas, wastewater, and other pollutants
during production. Concurrently, the Company continuously conducts environmental training and emergency drills to
Emergency Drill for a Waste Gas Treatment Facility Failure
enhance employees' environmental awareness and emergency response capabilities, laying a solid foundation for building an
"environment-friendly enterprise".
Symbiosis: Protecting the Ecosystem with Green Operations 2025 Environmental, Social and Governance (ESG) Report
Waste Disposal Waste Disposal Indicators
Indicator Unit 2025
ZBOM has established a comprehensive waste management system and formulated regulations such as the Solid Waste
Management System, Waste Management Measures, Hazardous Waste Standardization Management Manual , and Hazardous
Total hazardous waste Tonnes 206.10
Waste Management Responsibility System to specify requirements for the entire process of waste classification, storage, resource
utilization, and pollution prevention. Strictly adhering to industry standards, the Company conducts classified collection,
Total non-hazardous waste Tonnes 31,154.84
standardized storage, and resource-based disposal of general industrial solid waste and hazardous waste, ensuring the compliant
and stable operation of pollution control facilities. Relying on daily inspections, dynamic monitoring, and the implementation
of management systems, it has fortified its line of defense for compliant emissions and established a mechanism for regular Note: The statistical scope covers Shuangfeng No. 1 Factory, Shuangfeng No. 2 Factory, Luyang Factory Area, and Xiatang Factory
assessment and improvement to enhance waste management levels. As of the end of the reporting period, the Company has been Area.
certified as a "Zero-Waste Factory" by Hefei City.
Waste Management Structure
EHS Management Department
As the lead department for waste management,
it is responsible for overall planning, supervision,
and coordination. Zero-Waste City Themed Promotional Sign at the Factory Entrance
Waste Disposal Process
Classified Storage: Production departments must store production waste in classified categories and
place it in designated areas as required; domestic waste should be stored in designated areas and cleared
General
Production Infrastructure Finance Procurement Administration daily.
Solid
Department Department Department Department Department Regular Disposal: Each production and manufacturing department regularly disposes of production
Waste
waste to ensure no scattering or piling outside the storage sites; the Infrastructure & General Affairs
Treatment
Responsible for the Responsible for the Responsible for the Responsible for the Responsible for env- Department is responsible for the daily supervision and management of domestic and construction waste
Process
classified collection, construction and budget and audit of procurement of waste ironmental manage- to ensure timely clearance.
temporary storage, maintenance of waste funds related to waste treatment equipment ment of the factory No Mixing: It is strictly forbidden to mix production waste and hazardous waste for collection and storage.
and preliminary treatment facilities. management. and materials. area and the final
treatment of waste. disposal of waste.
Source Identification: Identify the categories of hazardous waste generated during the production
process based on the Law of the People's Republic of China on the Prevention and Control of
Environmental Pollution by Solid Waste , the National Hazardous Waste Directory , raw and auxiliary
material MSDS, and requirements from environmental protection departments.
Waste Disposal Targets On-site Collection: The waste-generating teams are responsible for the collection and temporary
Hazardous
storage of hazardous waste, collecting and packaging it by category, and prohibiting the mixed
Waste
collection of different types of hazardous waste. The packaged hazardous waste is sent to the
Target Achievement Status in 2025 Treatment
hazardous waste warehouse, weighed by batch, labeled with hazardous waste tags, and transferred to
Process
the warehouse after confirmation by the Safety & Environment Department.
Annual hazardous waste generation at Shuangfeng and Xiatang factories capped at 100
Achieved Warehousing and Temporary Storage: Packaged hazardous waste, after being properly labeled with
tonnes
hazardous waste tags, is neatly and orderly stacked in the hazardous waste warehouse according to
zoning storage requirements.
Off-site Transfer: Regularly entrust qualified units for disposal.
Symbiosis: Protecting the Ecosystem with Green Operations 2025 Environmental, Social and Governance (ESG) Report
Case Implementing intelligent weighing to fortify the hazardous waste management line of defense Case Empowering through specialized training to solidify the foundation of hazardous waste compliance
ZBOM has introduced an automatic weighing system
In February 2025, ZBOM organized a systematic special training on hazardous waste management. Participating employees
for hazardous waste, replacing the traditional
systematically learned hazardous waste classification standards, mastered management norms for the entire process from
manual weighing model. This effectively avoids
generation, collection, storage, to disposal, and clarified relevant legal responsibilities for environmental protection. The
data deviations caused by manual operations,
training effectively enhanced risk prevention and control awareness among all employees, improved practical skills in
ensuring the rigor and reliability of hazardous waste
standardized operations, and achieved the training targets of "strengthening awareness, clarifying norms, and controlling
measurement data, and solidifying the foundation
risks." Subsequently, the Company will conduct targeted follow-up training based on assessment results, continuously
for daily management accounting and compliant
optimize the hazardous waste management system, effectively prevent environmental legal risks, and ensure its green,
operations. The system can also archive all weighing
sustainable development and environmental compliance.
data in real-time, supporting quick background
queries and statistics, enabling full lifecycle
traceability and supervision of hazardous waste,
and comprehensively upgrading its environmental
Automatic Weighing System Panel
compliance management system and refined
operational capabilities.
Hazardous Waste Risk Control
By regularly conducting hazardous waste management training and emergency drills, ZBOM systematically identifies and controls
potential risks in the storage and transportation of hazardous waste, enhances employees' risk awareness and emergency
response capabilities, and continuously improves the environmental management system, thereby ensuring the safety of
employees' lives and the Company's property.
Special Training on Hazardous Waste Management
Case Enhancing hazardous waste risk control capabilities through practical emergency drills
In 2025, ZBOM organized a special emergency drill for hazardous waste loss, simulating scenarios of non-compliant storage
Resource Management
and potential loss of hazardous waste to systematically test the applicability and operability of the Special Emergency
Plan for Hazardous Waste Leakage . The drill strengthened the awareness of relevant personnel regarding standardized
hazardous waste management requirements, improved their ability to identify leakage risks and their emergency response
level, and enhanced inter-departmental collaborative response capabilities, ensuring that effective measures can be taken
promptly to block the spread of pollution and reduce environmental risks in emergencies. ZBOM places great importance on the efficient use of resources and green management. Focusing on key elements such as
energy, water resources, and raw materials, it continuously improves its resource management system, promotes energy
conservation, consumption reduction, and recycling initiatives, enhances resource use efficiency, reduces environmental impact
and operational costs, and helps the Company achieve green, low-carbon, and sustainable development.
Energy and Water Usage
ZBOM strictly complies with national laws and regulations such as the Energy Conservation Law of the People's Republic of China
and the Cleaner Production Promotion Law of the People's Republic of China. It has formulated the Energy Management Manual
and other related policies. Through systematic planning, implementation, monitoring, and continuous improvement, it ensures
Special Drill for Hazardous Waste Loss
the effective operation of the energy management system, promotes the achievement of energy conservation and emission
reduction targets, and contributes to the Company's sustainable development.
Symbiosis: Protecting the Ecosystem with Green Operations 2025 Environmental, Social and Governance (ESG) Report
Energy Management Process Resource Consumption
Planning Indicator Unit 2025
Total energy consumption Tonnes of standard coal equivalent 30,938.86
• Risk and Opportunity Management: Identify risks and opportunities in energy management,
formulate response measures, and ensure the management system achieves its targets and Direct energy consumption Tonnes of standard coal equivalent 23,098.32
supports continuous improvement.
Indirect energy consumption Tonnes of standard coal equivalent 7,840.54
• Target and Review Setting: Formulate measurable energy targets and indicators, conduct energy
reviews, and identify opportunities for improvement. Total water consumption Tonnes 139,103.18
• Data and Baseline Planning: Establish energy performance parameters and baselines, develop a
data collection plan, and ensure data accuracy and reliability.
Energy-saving Measures
Implementation
By implementing multiple green office and energy-saving measures, ZBOM has effectively reduced energy consumption such as
• Organization and Resource Allocation: Clarify the responsibilities of each department, water and electricity, lowered operational costs, and achieved energy self-sufficiency through the photovoltaic power generation
a s s i g n a cco u n ta b i l i t y, a n d p r o v i d e n e ce s s a r y r e s o u r ce s t o s u p p o r t t h e e n e r g y system, reducing reliance on purchased electricity. In addition, through daily communication, posting of signs, and issuing
management system. notices, it continuously enhances employees' energy-saving awareness, promoting the establishment and development of a
• C apability and Awareness Enhancement: I m p r o v e e m p l o y e e s ' e n e r g y m a n a ge m e n t green office culture.
ca pa b i l i t i e s a n d ra i s e t h e i r a wa re n e s s t h ro u g h t ra i n i n g to p ro m ote t h e ef fe ct i ve
Energy and Water Conservation Measures
operation of the system.
• Operation and Procurement Control: Formulate operational control measures, prioritize
Conservation
Measures Initiative Content
energy-saving equipment, and ensure that procurement and design comply with the Projects
requirements of the energy management system.
· Routine Communication: Each site holds daily morning and evening meetings to communicate measures
Monitoring
for work safety, water and electricity conservation, making conservation a routine task.
· Special Inspections: During peak electricity consumption periods in summer and winter, the air
• Performance Monitoring and Measurement: Regularly monitor energy performance, ensure data conditioning temperature in office areas is strictly controlled. Special personnel are organized to conduct
Water and Daily irregular inspections, and any instances of resource waste are directly reported to the responsible
accuracy and completeness, and identify issues in a timely manner.
Electricity Communication individuals.
• Compliance and Internal Audit: Regularly evaluate compliance, conduct internal audits, and Conservation and Training · Monthly Reports: Monthly electricity consumption of each manufacturing center is summarized and
identify and correct non-conformities. at Sites reported through OA notices within the respective domains to enhance employees' energy-saving
• Information Exchange and Feedback: Establish an information exchange mechanism to promote awareness.
collaboration, collect feedback, and optimize management processes.
Notices and · Issuing Notices: By issuing notices, circulars, and other forms of communication, the importance of
Improvement Cultural water and electricity conservation is promoted, helping employees develop good energy-saving and
Promotion environmental protection habits, and fostering the establishment and development of a green culture.
• Non-conformity and Corrective Actions: Identify and address non-conformities, take corrective
actions, and prevent recurrence.
· Air Compressor Room: Optimize the operational management of the air compressor room to ensure
• Continuous Improvement and Innovation: Seek improvement opportunities through audits, efficient equipment operation and reduce energy waste.
data analysis, and other means, encourage innovation, and reduce energy consumption. · Dust Collection System: Conduct regular maintenance and optimization of the dust collection systems in
Equipment the east and west workshops to improve equipment energy efficiency.
• Management Review and Adjustment: Regularly review the management system, adjust policies Public
Management · Workshop Lighting: Use energy-saving lamps and optimize the lighting system to meet lighting needs
Equipment
and targets based on the results, and support our company's sustainable development. and Energy
Optimization while reducing energy consumption.
Conservation · Waste Gas Treatment Equipment: Ensure the efficient operation of waste gas treatment equipment to
reduce energy consumption.
ZBOM places great importance on energy and water resources management in the daily operations. By optimizing energy · Power Loss Management: Monitor and manage power loss to reduce unnecessary energy losses.
management processes, improving water use efficiency, enhancing the management system, advancing technological upgrades,
and raising employee awareness of conservation, it strives to achieve efficient use of energy and water resources, reduce Signage and Posting · Post energy-saving signs in key areas such as office spaces and equipment operation zones to remind
production costs, and promote the Company's sustainable development. The energy types involved in the daily operations of its Reminders Signs employees to conserve water and electricity and to enhance their energy-saving awareness.
various sites include diesel, natural gas, and electricity. The energy consumption and water resource usage are as follows:
Symbiosis: Protecting the Ecosystem with Green Operations 2025 Environmental, Social and Governance (ESG) Report
Case
Promoting the upgrade to electric forklifts to support low-carbon operations, cost reduction, and efficiency
improvement Circular Economy
In 2025, ZBOM continued to advance the "oil-to-electric" ZBOM follows the principles of reduction, reuse, and recycling, actively practicing the concept of a circular economy in the
transformation initiative, replacing high-energy-consumption production and operational processes, and is committed to improving the resource utilization efficiency of raw and packaging
fuel forklifts in batches, and introducing high-efficiency lithium- materials.
ion battery forklifts, complemented by smart charging facilities to
optimize energy management. As of the end of the reporting period,
the proportion of electric forklifts within the factory increased from Case Recycling and reusing waste wood chips to promote the resource utilization of waste
and a low-noise environment during operations, reduces greenhouse In 2025, ZBOM launched a program to recycle waste wood
gas and pollutant emissions, and effectively lowers operating costs, chips and leftover materials from wood-based panels. A
helping to address the low-carbon transition and environmental Lithium-ion Battery Forklift dedicated recycling mechanism was established to sort
risks. and process various types of wood waste. Some of the
waste wood chips are processed into combustion pellets
for energy recovery, achieving the resource utilization of
Case Partnering with SUNGROW to create a benchmark for green electricity in smart manufacturing
waste. This effectively reduces wood waste emissions,
increases the rate of resource recycling, enriches the
I n 2 0 2 5 , Z B O M co l l a b o rate d w i t h S U N G R OW to co n st r u ct
Company's green management practices, and helps
a commercial and industrial photovoltaic power station of
to achieve a dual improvement in environmental and Combustion Pellets Made from Recycled Waste Wood Chips
approximately 4,230 kW. Leveraging a professional technology
resource utilization benefits.
platform, it developed a customized high-efficiency solution to
provide about 4.5 million kWh of clean electricity annually to the
Industry 4.0 Smart Factory, reducing operating costs and enhancing
its brand's low-carbon competitiveness. The Company had Reducing and recycling raw materials and packaging to achieve a win-win for environmental protection
Case
and economic benefits
previously built an 11.2 MWp photovoltaic project at its Hefei base,
with an annual power generation of over 10 million kWh, reducing
In 2025, ZBOM promoted the reduction and recycling of raw materials and packaging. It recycled iron adhesive drums
carbon emissions by nearly 10,000 tonnes. This collaboration focuses
to improve resource utilization efficiency and reduce waste generation. In addition, it specified environmentally friendly
on both clean energy supply and low-carbon operations, practicing
packaging requirements for suppliers, adopting degradable materials such as paper drums to reduce the generation of
Photovoltaic Power Station
the concept of green development and setting a demonstration for
hazardous waste at the source. This effectively lowers raw material procurement costs, achieving a win-win for both the
the green upgrade of the home furnishing industry.
economy and the environment.
Case Procuring green electricity to optimize the energy structure
In 2025, ZBOM actively participated in market-based green
electricity trading and procurement, prioritizing renewable
energy sources such as wind and solar power to support
daily production and operations. It continuously optimizes its
energy consumption structure, effectively reducing its overall
carbon emission intensity using green electricity, supporting
the steady development of the clean energy industry, and
strengthening its comprehensive capabilities for a low-
carbon transition. During the reporting period, the Company
Green Electricity Certificate Transaction Voucher Iron Adhesive Drums and Environmentally Friendly Packaging
purchased a total of 8,413,000 kWh of green electricity.
Warmth: Fulfilling
Responsibilities with Responding to the United Nations Sustainable Development Goals (SDGs)
a People-oriented
Approach
Employee Recruitment and Employment 87
Employee Rights and Protection 88
Employee Training and Development 93
Occupational Health and Work Safety 96
Giving Back to Society 99
ZBOM has always adhered to the people-oriented philosophy
of shared responsibility. It strictly abides by recruitment and
employment compliance standards, fully protects the legitimate
rights and interests of its employees, systematically empowers
employee training and career development, and upholds the
bottom line of occupational health and safety. The Company
actively engages in rural revitalization and community-building
practices, constructing a solid talent retention system and a
multi-dimensional, collaborative responsibility fulfillment
system. This not only achieves a win-win situation for both
the Company and its employees in terms of value but also
demonstrates corporate social responsibility through practical
actions.
Warmth: Fulfilling Responsibilities with a People-oriented Approach 2025 Environmental, Social and Governance (ESG) Report
Employee Recruitment and
Anti-child Labor and Forced Labor
Employment
ZBOM strictly abides by laws and regulations such as the Provisions on the Prohibition of Using Child Labor , the Law on the
Protection of Minors , and the Special Protection Provisions for Underage Workers, and strictly prohibits the recruitment or use
of child labor in any form. During the recruitment stage, it conducts rigorous identity verification and background checks. If any
child labor is discovered, necessary measures are immediately taken to effectively protect the rights and interests of minors. In
ZBOM adheres to the core value of "achieving
daily operations, the Company resolutely opposes any form of forced labor, fully safeguarding the legitimate rights and interests
success by helping others succeed" and
of employees in choosing their employment and working voluntarily.
advocates for the professional ethics of
"integrity, dedication, incorruptibility, and
Key Performance
law-abidingness". In accordance with the
Employee Handbook , it selects talent from
society, attracting professionals who are During the reporting period, there were 0 incidents of child labor or forced labor at the Company.
highly aligned with its development strategy.
During the reporting period, the Company
received awards such as being named one of
the top 100 private enterprises in the province
for job creation, gaining dual recognition from
Top 100 Private Enterprises in the Province for Job Creation
Employee Rights and Protection
both the industry and the market.
ZBOM has always regarded the protection of employee rights and interests as the fundamental support for the Company's
stable development. It has established a diversified compensation and benefits system, improved democratic management and
Key Performance communication mechanisms, and optimized the performance incentive system. The Company integrates employee care into its
social responsibility practices, effectively safeguarding the vital interests of its employees and helping them grow together with it.
During the reporting period, the Company hired 608 new employees, including 97 through campus
Governance
recruitment.
ZBOM has established a three-pillar HR governance system. The Talent Development Department leads the formulation of policies
and standards regarding employee rights protection. The Shared Service Center (SSC) centralizes personnel administration and
manages HR data, while HR Business Partners (HRBPs) implement rights protection initiatives on the front lines. This creates
Total number of employees (excluding dispatched labor) 4,478 Persons a management closed-loop with clear responsibilities and efficient collaboration, comprehensively safeguarding employees'
legitimate rights and interests and consolidating the talent foundation for sustainable development.
Including: By Gender Including: By Age Including: By Educational Level Governance Structure for Employee Rights and Protection
COE
Talent Development Department SSC Department HRBP
General BP Department
Number of employees with
below a bachelor's degree
(R&D/Supply Chain/Functions)
Number of male employees Number of employees aged 30 and below
Recruitment Management Compensation and Performance
Number of employees with
Number of female employees Number of employees aged 30 to 50
a bachelor's degree
Number of employees aged 50 and above Number of employees with a
Learning Platform HR Informatization Other HR Departments
master's degree or above
Warmth: Fulfilling Responsibilities with a People-oriented Approach 2025 Environmental, Social and Governance (ESG) Report
Strategy Democratic Management and Communication
ZBOM has established a systematic democratic management and two-way communication system. With the Employee
ZBOM places great importance on identifying risks related to the protection of employee rights and interests. It systematically
Representative Congress and the Labor Union as core platforms, it has set up regular communication channels, such as an
investigates potential hazards in areas such as employment compliance, compensation and benefits, and labor protection,
employee feedback platform, to effectively protect employees' rights to know, participate, express opinions, and supervise. The
and has established a dynamic risk assessment mechanism. In response to identified risks, the Company formulates targeted
Company signs collective contracts with employees, clarifying the rights and obligations of both parties and covering all aspects
strategies and implementation measures to effectively build a line of defense for employee rights protection and solidify the
including working conditions, compensation and benefits, and career development. It fully listens to employees' concerns,
foundation for stable corporate operations.
protects their legitimate rights and interests, continuously optimizes internal communication mechanisms, enhances their sense
of belonging and loyalty, builds harmonious and stable labor relations, and promotes transparent and democratic corporate
Key Risks, Opportunities, and Countermeasures for Employee Rights and Protection
management.
Impacted Impact Financial
Key Risks Response Measures
Areas Timeframe Impact
Diversity and discrimination risk: There is a Eliminate all forms of employment
risk of hidden discrimination in employment discrimination based on gender, age,
Own Short-term
scenarios. If not properly managed, it can easily Rising costs disability, etc., to create a fair and inclusive
operations Medium-term
lead to labor disputes, affecting the Company's w o r k p l a ce e n v i r o n m e n t a n d e n s u r e
employment compliance and internal stability. employees' rights to equal development.
R i s k o f d i s p u te s i n co m p e n s at i o n a n d E sta b l i s h a t ra n s pa re n t p e r fo r m a n ce
performance communication: Insufficient feedback and appeal review mechanism,
communication during performance appraisals improve the differentiated compensation
Own Short-term
and salary calculations can easily lead to Rising costs system, and publicize evaluation standards
operations Medium-term
employee objections and dissatisfaction, to ensure fairness and impartiality in
reducing team cohesion and affecting internal assessments and resolve communication Labor Union Meeting Employee Feedback Platform
stability. disputes.
Compensation and Performance Incentives
Impacted Impact Financial
Key Opportunities Response Measures
Areas Timeframe Impact ZBOM has established a scientific and comprehensive compensation management system. Adhering to the core philosophy of
"high capability, high performance, high income", it bases its differentiated compensation strategy on job value assessment
Opportunity for democratic management
Implement collective contract management, and performance results, closely aligning it with strategic targets. The Company optimizes compensation levels through market
and two-way communication: Improve the
regularly hold communication forums to
democratic management system by leveraging Short-term benchmarking to ensure the competitiveness of key positions. Simultaneously, it leverages a flexible salary and bonus incentive
Own Cost protect employees' rights to know and
the employee representative congress, labor Medium-term mechanism to reinforce a performance-oriented approach, ensuring that employee compensation is precisely matched with
operations optimization participate, continuously optimize internal
union, and online feedback platforms to ensure Long-term
communication mechanisms, and enhance individual contributions. This stimulates talent vitality and creates a virtuous cycle of synergistic growth between individual value
smooth channels for employee appeals and
employees' sense of belonging. and organizational performance.
maintain harmonious labor relations.
Opportunity for empowerment through
Regularly organize employee club activities, The Company has established a fair and transparent performance feedback and appeal mechanism. After the assessment, the
employee benefits and care: Improve the
birthday celebrations, and provide loving management and human resources teams formally communicate the performance results to employees, objectively analyzing
benefits and care system, enrich cultural Short-term
Own Cost assistance to employees in need to build a
and sports activities, provide assistance Medium-term gaps and shortcomings against their targets. If an employee has any objections, they can apply for a secondary review. Both
operations optimization warm workplace atmosphere, strengthen
to e m p l o y e e s i n n e e d , a n d o f f e r w a r m Long-term
team cohesion, and stimulate employee parties will engage in a full discussion to clarify areas for improvement and career growth paths. This not only ensures the fairness
condolences to comprehensively enhance
vitality. and compliance of the assessment but also helps employees continuously enhance their work capabilities and achieve steady
employee happiness and retention.
career development.
Anti-discrimination and Diversity Employee Care and Activities
ZBOM actively fosters a fair, inclusive, and diverse work environment. It has established special mechanisms to resolutely The Company has built an all-round employee care system covering life protection and emotional care. Through initiatives such
eliminate all forms of discrimination throughout the entire employee career cycle. The Company strictly prohibits any form of as assisting employees in difficulty, regular condolence visits, and a variety of cultural and sports activities, it effectively conveys
employment discrimination based on color, gender, age, disability, marital status, or any other factor, ensuring employees' rights respect and care for its employees, comprehensively enhances their happiness and sense of belonging, creates a warm and
to equal development. During the reporting period, no incidents of discrimination occurred at the Company. energetic workplace environment, and helps employees and the Company grow together.
Warmth: Fulfilling Responsibilities with a People-oriented Approach 2025 Environmental, Social and Governance (ESG) Report
Impacts, Risks, and Opportunities Management
ZBOM has established a full-process, closed-loop management system for identifying risks and opportunities related to employee
rights and protection. It has set up a regular risk screening mechanism to conduct comprehensive reviews of key areas such
as compensation and benefits, labor protection, and the workplace environment to identify potential risks. The Company
has established a tiered assessment and classified response mechanism, formulating targeted strategies and implementation
measures to fortify the baseline of employment compliance. This continuously enhances employees' sense of happiness and
belonging, achieving a symbiotic and win-win relationship between the Company and its employees.
Indicators and Targets
Yoga Club
ZBOM continuously improves its employee rights protection system. The Company fully implements core objectives such as
social insurance contributions, the signing of collective agreements, and comprehensive employee benefits coverage. It is steadily
advancing employee care and assistance, continuously optimizing the employment environment, and effectively safeguarding the
legitimate rights and interests of its employees, thereby laying a solid foundation for their protection.
Targets for Employee Rights and Protection
Target 2025 Achievement Status
Tug-of-war Competition
Employee social insurance coverage rate 100% Achieved
Signing rate of employee collective agreements 100% Achieved
Employee benefits coverage rate 100% Achieved
Indicators Related to Employee Rights and Protection
Indicator Unit 2025
Holiday Gifts Employee Birthday Celebration
Investment in employee care and assistance
RMB 10,000 4.7
funds
Case Heartwarming donations demonstrate responsibility and commitment Number of employees in hardship assisted Persons 4
In October 2025, the Company organized a charitable donation drive to support colleagues facing financial difficulties Number of employees on maternity leave Persons 123
and alleviate their living hardships. A total of 209 employees participated in the event, raising RMB 30,892 in funds
and collecting donated items from 126 staff members. This initiative not only conveyed corporate care but also united Trade union coverage rate % 100
employees in a spirit of mutual assistance and goodwill, demonstrating a people-oriented management philosophy and
effectively advancing the implementation of social responsibility. Employee representative congress coverage rate % 100
Warmth: Fulfilling Responsibilities with a People-oriented Approach 2025 Environmental, Social and Governance (ESG) Report
Employee Training and Development
Talent Training and Development Mechanism
Key Position
ZBOM adheres to a people-oriented approach, implementing a systematic and forward-looking talent strategy that focuses on Lean Talent
Talent Succession
capability building and structural optimization. The Company has established a sound career development mechanism and Management
Management
empowers employees' growth through systematic training. By integrating high-quality internal and external resources, it expands
growth opportunities for its employees, strengthening the talent foundation for the Company's high-quality development.
Through position identification, competency profiling, For departments within the manufacturing platform,
Employee Development c a n d i d a t e r e co m m e n d a t i o n , a n d a s s e s s m e n t ,
the Company customizes development plans and
a graded certification system for Lean Talent (Green
Belts and Black Belts) has been established. This
dynamically manages talent pools comprising mature system is supported by incentives such as cash rewards
The Company actively builds a comprehensive talent development mechanism and an open, transparent career advancement
professionals, high-potential individuals, and succession and priority promotions, with defined timelines for
path. It has formulated policies such as the Management Measures for Key Position Talent Succession, the Management Measures
reserves to ensure smooth transitions in key positions. promotions based on capability alignment.
for Lean Talent , and the Management Measures for Job Ranks and Grades to meet the growth needs of different employees.
Through an objective and fair evaluation system, it guides employees to enhance their comprehensive capabilities, achieving a
win-win situation for both personal value and corporate development. Case Participating in qualification-specific training to solidify the foundation of talent management
Promotion System In June 2025, ZBOM organized employees to participate
in the public course Qualification System Special Training
Camp . The course was taught by a senior partner from
Chinastone Management Consulting Group, focusing on five
core modules, including the construction of a qualification
management system, job family and type classification,
Professional Management and development path setting. Through a combination
Track Track
of theoretical lectures and practical exercises, it helped
participants master the systematic methodology of talent
development. This special training has helped the Company
build a scientific talent development path, strengthen
its talent management system, and provide professional
Technical and Management
Qualification Theory and Practice Special
support for subsequent talent echelon cultivation and
skilled personnel personnel
organizational effectiveness improvement. Training Camp
Chief Engineer Chairman
Chief Expert
President Employee Training
Vice President ZBOM has established a stratified and categorized training system that spans the entire career of the employees, covering multiple
Veteran Expert dimensions such as new employee orientation, job skill enhancement, and management capability development. To solidify
Director the quality of internal training, the Company has established the Management Measures for Internal Trainers , creating a team of
Senior Expert
internal trainers with both solid professional capabilities and excellent teaching skills, providing strong support for the effective
Deputy Director
implementation of its employee training management system.
Backbone
Manager
Key Performance
Experienced Deputy Manager
During the reporting period, the Company completed a total of 1,042 training sessions, covering 3,106
Beginner Supervisor
employees, with an average training duration of 13 hours per person.
Warmth: Fulfilling Responsibilities with a People-oriented Approach 2025 Environmental, Social and Governance (ESG) Report
Employee Training System Case Participating in strategic evolution courses to enhance core management capabilities
The Company conducts the Becoming a ZBOMer series of onboarding training for new employees hired In October 2025, ZBOM participated in the second strategic theme course of the Marching Towards a Hundred Billion
through social recruitment to help them understand the corporate culture and quickly integrate into their Evolution Academy , conducting a three-day specialized training on strategic management alongside core management
Onboarding departments. For management trainees hired through campus recruitment, the Company has formulated from several well-known enterprises in the industry. The course was taught by hands-on management mentors and
Training the Zhidouxing Training Program and the Zhidouxing Mentorship Incentive Management Measures . centered on the "Seize the Trend - Clarify the Path - Optimize the Technique" trilogy for in-depth strategic deduction.
Through a systematic training period and job rotation practice, these initiatives help new employees Through practical sessions such as strategic positioning, business design, and target decomposition, a closed-loop
grow rapidly and deeply integrate into the Company. management system of "Strategy-Operation-Performance" was designed. This participation systematically enhanced the
strategic planning and execution capabilities of its core management, strengthened their management foundation, and
solidified the strategic management cornerstone for the Company's high-quality development.
Management The Company has established the "Cadre Training Institute Program", which conducts training on core
Capability competencies such as team management, problem-solving, and communication and coordination,
Training tailored to the Company's strategic and management work needs.
Job Skill Through the "Professional Training Camp", the focus is placed on content such as professional capability
Training advancement, general skill expansion, and qualification certification enhancement.
The Company encourages all current employees to participate in on-the-job learning and development.
Capability
In accordance with the Subsidy System for On-the-Job Employee Learning and Training , special
Enhancement Strategic Management Capability Training
subsidies are provided for expenses related to employees obtaining professional or skill certificates and
Support
participating in job enhancement training.
The Company has created "ZBOM Classroom",
Occupational Health and Work Safety
a digital online learning platform for all its
ZBOM always prioritizes the physical health and life safety of employees. Based on occupational health management and
employees. It adopts a blended learning
Learning guaranteed by work safety, the Company implements the policy of "Health and Safety First, Prevention Foremost". The Company
model of "online + offline" and has formulated
Platform has built a comprehensive safety control system to effectively protect its employees' occupational health and operational safety,
the "ZBOM Classroom" Points Management
providing solid safety support for the Company's sustainable development and stable operation.
Measures (Trial) and the "ZBOM Classroom"
Credit Management Measures to effectively
build a long-term, multi-dimensional learning ZBOM Classroom
Management System
incentive mechanism.
ZBOM strictly complies with the requirements of the Law of the People's
Republic of China on the Prevention and Control of Occupational
Diseases , the Work Safety Law of the People's Republic of China, the
Fire Protection Law of the People's Republic of China , and relevant local
laws and regulations. The Company has established a comprehensive
occupational health and safety management system, set up an EHS
Management Special Committee, and, in accordance with documents
such as the EHS Management Reward and Punishment System , clarified
annual occupational health and safety targets to fortify the line of
defense for occupational health and safety management.
ISO 45001 Occupational Health
and Safety Management System
During the reporting period, the Company obtained ISO 45001 Certification Certificate
English Learning Corner Occupational Health and Safety Management System certification.
Warmth: Fulfilling Responsibilities with a People-oriented Approach 2025 Environmental, Social and Governance (ESG) Report
Occupational Health and Safety Targets Case Conducting occupational health training to safeguard the physical and mental well-being of employees
Occupational Health and Safety Targets Achievement Status in 2025
In April 2025, ZBOM organized an Occupational Health Awareness Week. The training covered key topics such as
Zero incidents of fire, explosions, serious injuries, fatalities, multiple poisonings, or
Achieved basic occupational health knowledge, standardized selection and correct use of personal protective equipment, and
significant environmental pollution accidents
Accident hazard rectification rate ≥ 98% Achieved requirements for occupational health examinations, with a total of approximately 2,000 employee participants. Through
systematic training, the Company effectively enhanced the occupational health protection awareness and practical skills of
Integrity rate of safety equipment and devices ≥ 98% Achieved
all its employees, strengthened occupational health management, and genuinely protected the occupational health rights
and interests of its employees.
On-the-job health examination pass rate ≥ 95% Achieved
Achieved
special operations personnel
Management Measures Occupational Health Awareness Week
ZBOM focuses on occupational health management by building a systematic risk prevention and control system and continuously
improving the entire process of work safety management. The Company is making efforts in multiple dimensions, including
employee health protection, graded risk control, safety inspections and investigations, education and training, and emergency
response construction, to comprehensively fortify the line of defense for employee occupational health and corporate work safety.
Case Conducting a dust explosion drill to fortify the explosion-proof safety line of defense
Occupational Health and Safety Management Measures
In 2025, ZBOM organized a dust explosion emergency drill. The drill proceeded in an orderly manner, covering stages such
Employee Health Protection as accident early warning, on-site evacuation, self-rescue and mutual aid, and emergency response. It effectively enhanced
The Company regularly organizes health examinations for all its employees, establishes employee health records, and keeps the safety awareness and coordinated response capabilities of all departments, ensuring a rapid and efficient response to
abreast of their health status. sudden incidents, minimizing casualties and property losses, and consolidating the foundation for work safety.
Graded Risk Control
Comprehensive hazard identification and risk assessments are conducted, classifying and managing risks as low, general, and
major, and clarifying control responsibilities and measures.
Hazard Identification and Management
Regular safety inspections are conducted. The Company has formulated the Incentive System for Reporting Accident Hazards and
facilitates hazard reporting through the "ZBOM Smart Park" applet to promptly rectify and eliminate safety hazards.
Empowerment through Safety Training
Specialized training on occupational health, work safety, and mental health is conducted on an ad-hoc basis to enhance the safety
awareness and protective capabilities of all employees.
Emergency Response System Development
The Company has formulated several policies, including the Emergency Response Plan for Work Safety Accidents , the Accident
Dust Explosion Drill
Handling System , and the Emergency Drill Plan , covering scenarios such as fires and mechanical injuries. Specialized and
comprehensive emergency drills are conducted as planned to strengthen emergency response capabilities.
Warmth: Fulfilling Responsibilities with a People-oriented Approach 2025 Environmental, Social and Governance (ESG) Report
Giving Back to Society Conclusion
ZBOM has always fulfilled its corporate social responsibility by deeply integrating contributions to society and rural revitalization
into the development strategy. Leveraging its industrial advantages, the Company continues to carry out diverse practices such ESG Performance Table
as public welfare assistance, employment promotion, and industrial empowerment. These efforts effectively contribute to
rural development, improve people's well-being, convey corporate warmth through practical actions, promote the synergistic Economy
enhancement of economic and social value, and put the concept of sustainable development into practice.
Economic Indicators Unit 2023 2024 2025
Key Performance Operating revenue RMB 6,116,473,047.40 5,257,845,773.27 4,356,826,579.37
During the reporting period, the Company's total investment in contributions to society and rural revitalization Total assets RMB 6,386,807,157.10 6,714,801,159.91 6,529,795,706.57
amounted to RMB 635,500 .
Net assets attributable to shareholders of the
listed company
RMB 3,288,227,003.83 3,399,325,353.73 3,398,322,754.66
Governance
Corporate Governance Indicators Unit 2023 2024 2025
Number of Shareholders' Meetings held Times 4 4 4
Number of proposals reviewed and approved by
Items 37 22 23
the Shareholders' Meeting
Number of Board of Directors meetings held Times 9 9 8
Number of proposals reviewed and approved by
Items 57 64 54
the Board of Directors
Number of Board members Persons 9 9 9
Number of female directors Persons 1 2 2
Percentage of female directors % 11.11 22.22 22.22
Number of independent directors Persons 3 3 3
Percentage of independent directors % 33.33 33.33 33.33
Certificate of Social Welfare Donation Percentage of female senior executives % 37.5 25 25
Number of Strategy and Sustainability
Times 2 1 3
Committee meetings held
Case Assisting rural industries to solidify the foundation of revitalization
Number of Remuneration and Appraisal
Times 4 3 5
Committee meetings held
In recent years, ZBOM has remained committed to rural revitalization. Previously, the Company provided financial Number of Nomination Committee meetings
Times 1 4 1
assistance for the power supply facilities of the watermelon greenhouse and supporting facilities project in Wangyan held
Village, Sanshigang Township, Luyang District, Hefei City. To meet the development needs of the local Wangyan Village Number of Audit Committee meetings held Times 6 7 5
watermelon picking garden, the Company invested RMB 130,000 in supporting facility construction. This funding was
Percentage of independent directors on the
used to improve the necessary supporting facilities for the park's operations, enabling activities such as educational % 66.67 66.67 66.67
Remuneration and Appraisal Committee
tours and family outings. This initiative has improved the operating conditions of the rural agricultural industry, driven Percentage of independent directors on the
% 66.67 66.67 66.67
the development of the village collective economy, and demonstrated corporate social responsibility through industrial Nomination Committee
Percentage of independent directors on the
assistance. % 66.67 66.67 66.67
Audit Committee
Conclusion 2025 Environmental, Social and Governance (ESG) Report
Employee Recruitment and Employment
Communications with Stakeholders Indicators Unit 2023 2024 2025 Unit 2023 2024 2025
Indicators
Preparation and disclosure of periodic reports / 4 4 4 Including: By Education
Ad-hoc announcements issued / 100 87 92 Master's degree or above Persons 47 45 64
Earnings call Times 4 4 3 Bachelor's degree Persons 1,593 1,567 1,548
Response rate to investor questions % 100 100 100 Below bachelor's degree Persons 3,913 3,115 2,866
Number of dispatched employees Persons 320 450 361
Anti-commercial Bribery and Anti-corruption
Unit 2023 2024 2025
Indicators Number of part-time employees Persons 0 0 0
Total number of directors covered by anti-commercial
Persons 6 6 6 Number of ethnic minority employees Persons 39 46 54
bribery and anti-corruption training
Number of new employees Persons 1,331 709 608
Percentage of directors covered by anti-commercial
% 66.67 66.67 66.67
bribery and anti-corruption training
Number of employees from campus recruitment Persons 84 120 97
Total number of management personnel covered by
Persons 5 9 9 Employee turnover/resignation rate % 30.64 37.44 20.66
anti-commercial bribery and anti-corruption training
Note: To ensure data consistency and comparability, the data for FY23 and FY24 have been retrospectively adjusted to align with
Percentage of management personnel covered by
% 100 100 100 the scope of the annual report.
anti-commercial bribery and anti-corruption training
Total number of employees covered by anti- Employee Rights and Protection Indicators Unit 2023 2024 2025
Persons 231 208 299
commercial bribery and anti-corruption training
Employee social insurance coverage rate % 100 100 100
Percentage of employees covered by anti-commercial
% 4.43 3.99 6.68
bribery and anti-corruption training Signing rate of employee collective agreements % 100 100 100
Signing rate of employee integrity and self-discipline Employee benefits coverage rate % 100 100 100
% 100 100 100
commitment letters
Number of employees on maternity leave Persons 66 67 123
Society
Employee Recruitment and Employment Employee Training and Development Indicators Unit 2023 2024 2025
Unit 2023 2024 2025
Indicators
Total Number of Employees (Excluding Dispatched Number of employee training sessions Times / 66 1,042
Persons 5,553 4,727 4,478
Labor)
Total training participants Person-times / 4,000 20,512
Including: By Gender
Total training time Hours / 24,000 56,328
Male Persons 3,929 3,350 3,195
Average training hours per person Hours / 8 13
Female Persons 1,624 1,377 1,283
Including: By Age
Occupational Health and Work Safety Indicators Unit 2023 2024 2025
Occupational disease incidence rate % 0 2 0
Number of accidents with injuries or fatalities Cases 0 0 0
Under 30 Persons 1,807 1,471 1,232
Occupational health examination coverage rate % 100 100 100
Conclusion 2025 Environmental, Social and Governance (ESG) Report
Safety and Quality of Products and
Occupational Health and Work Safety Indicators Unit 2023 2024 2025 Unit 2023 2024 2025
Services Indicators
Number of safety education and training sessions Times 390 638 640 Product recall rate % 0 0 0
Number of quality culture training sessions
Number of participants in safety education and training Person-times 14,326 24,246 20,472 Times 10 11 8
conducted
Average safety training hours per person Hours 28 32 30 Number of annual internal quality audits Times 5 2 8
Total investment in work safety RMB 10,000 976.48 1,032.38 842.67 Customer satisfaction % 85 87 90
Work-related injury rate % 0 0 0.27
Supply Chain Security Indicators Unit 2023 2024 2025
Lost time injury frequency rate / 0 1.15 1.01
Supplier localization rate % 99.48 99.66 99.04
Number of work-related fatalities Persons 0 0 0
Local procurement rate % 96.88 96.66 97.09
Signing rate of contractor safety agreements % 100 100 100
Total number of suppliers / 772 889 937
Safety inspection coverage rate % 100 100 100
Number of new suppliers / 249 315 333
Certification rate for special operations personnel % 100 100 100
Number of sustainably certified suppliers / 3 3 17
Number of work safety emergency drills Times 37 68 77
Proportion of sustainably certified suppliers % 0.39 0.34 7.45
Number of participants in work safety emergency drills Person-times 2,400 1,218 1,938
Signing rate of supplier sunshine agreements % 100 100 100
Innovation-driven Development Indicators Unit 2023 2024 2025
Ethics of Science and Technology
RMB 100
Unit 2023 2024 2025
R&D investment amount 3.19 2.65 2.16
Indicators
million
Violations of ethics of science and technology Cases 0 0 0
Ratio of R&D investment to operating revenue % 5.21 5.04 4.95
Number of R&D personnel Persons 915 686 701 Equal Treatment to Small and Medium-
Unit 2023 2024 2025
sized Enterprises Indicators
Percentage of R&D personnel % 16.48 12.72 15.65 Balance of accounts payable (including notes
RMB 10,000 76,067.76 119,200.00 108,338.84
payable) at the end of the reporting period
Total number of valid patents Cases 502 366 204 Ratio of the balance of accounts payable
(including notes payable) at the end of the % 13.94 17.75 16.59
Including: reporting period to total assets
Number of invention patents Cases 33 26 30
Environment
Number of utility model patents Cases 321 250 113
Environmental Compliance Management
Unit 2023 2024 2025
Indicators
Number of design patents Cases 148 90 61
Environmental protection investment RMB 10,000 140.27 138.22 129.00
Number of invention grants Pieces 20 26 30
Ratio of environmental protection investment
% 0.0229 0.0263 0.0296
to operating revenue
Number of software copyrights Cases 7 7 7
Conclusion 2025 Environmental, Social and Governance (ESG) Report
Energy Usage Indicators Unit 2023 2024 2025 Index of Reporting Standards
Diesel Tonnes 34,461.00 103,801.00 12,648.79
Index of the Guidelines No. 14 of Shanghai Stock Exchange for Self-
Natural gas Cubic meter 2,226,398.00 1,734,714.40 1,550,129.00
Regulation of Listed Companies – Sustainability Report (Trial)
Ten thousand
Electricity 6,089.53 5,345.71 6,379.61
kilowatt-hours
Clean energy consumption kWh / 111,670,600.00 29,618,018.87
Self-generated and self-consumed Disclosure Requirements Corresponding Sections of this Report
kWh / 111,670,600.00 21,205,018.87
photovoltaic power
Volume of green electricity certificates Climate Change Tackling Addressing Climate Change
kWh / / 8,413,000.00
purchased
Pollutant Discharge Emissions Management
Usage of Water Resources
Unit 2023 2024 2025 Waste Disposal Emissions Management
Indicators
Total water consumption Tonnes 196,540.60 185,397.00 139,103.18
Ecosystem and Biodiversity Protection Environmental Management
Addressing Climate Change Environmental Compliance Management Environmental Management
Unit 2023 2024 2025
Indicators
Energy Usage Resource Management
Total GHG emissions tCO2e / 28,671.34 33,198.74
Usage of Water Resources Resource Management
Scope 1 (direct) GHG emissions tCO2e / 4,060.94 3,301.87
Circular Economy Resource Management
Scope 2 (indirect) GHG emissions tCO2e / 24,610.40 29,896.87 Rural Revitalization Giving Back to Society
Contributions to the Society Giving Back to Society
Waste Disposal Indicators Unit 2023 2024 2025
Innovation-driven Innovation-driven Development
Total hazardous waste Tonnes 169.12 202.40 206.10 The Company's main business is the R&D, production, and sales of home products
such as whole-house customization, kitchen cabinets, and door & wall systems. It
Total non-hazardous waste Tonnes 36,769.65 33,410.06 31,154.84 Ethics of Science and Technology does not engage in high-risk businesses involving science and technology ethics,
such as biomedicine, genetic technology, or data privacy. Therefore, this topic is not
applicable.
Pollutant Emissions Indicators Unit 2023 2024 2025
Supply Chain Security Supply Chain Security
Wastewater Total wastewater discharge Tonnes 72,965.60 73,979.20 143,635.00
Equal Treatment to Small and Medium-
Business Ethics
Ten thousand sized Enterprises
Total air emissions 96,079.40 101,546.60 34,782.00
cubic meters Safety and Quality of Products and
Safety and Quality of Products and Services
Services
Nitrogen oxides (NOx) emissions kg 123.00 75.00 100.90
Data Security and Customer Privacy
Data Security and Customer Privacy Protection
Protection
Below detection
Air Emissions Sulfur oxides (SOx) emissions kg 13.00 24.00 Employee Recruitment and Employment; Employee Rights and Protection; Employee
limit Employees
Training and Development; Occupational Health and Work Safety
Particulate matter (PM) emissions kg 3,281.00 854.90 268.00
Due Diligence ESG Management
Volatile organic compounds (VOCs)
kg 1,225.00 316.10 226.00 Communications with Stakeholders Communications with Stakeholders
emissions
Anti-commercial Bribery and Anti-
Business Ethics
Note: The year-on-year increase in total wastewater discharge during this period was mainly due to a change in the statistical corruption
scope during the reporting period, with the addition of the Shuangfeng factory area and the Xiatang factory area included in the Anti-unfair Competition Business Ethics
scope.
Conclusion 2025 Environmental, Social and Governance (ESG) Report
Index of the Global Reporting Initiative (GRI) Standards GRI Standard Disclosure Location
ZBOM prepared this Report with reference to the GRI Standards for the period from January 1, 2-27 Compliance with laws and regulations Risk and Compliance
Statement of Use
GRI 2: General Communications with
GRI 1 Used GRI 1: Foundation 2021 2-29 Approach to stakeholder engagement
Disclosures 2021 Stakeholders
GRI Standard Disclosure Location
GRI 3: Material Topics
About this Report
Employee Recruitment and GRI 101: Biodiversity
Environmental Management
Employment; Employee Rights and 2024
Protection; Employee Training and
Development; Occupational Health
and Work Safety; ESG Performance
Table
GRI 201: Economic 201-2 Financial implications and other risks and opportunities due to climate
Addressing Climate Change
Performance 2016 change
impacts Giving Back to Society
Economic Impacts 2016
GRI 2: General
Disclosures 2021 GRI 204: Procurement
Practices 2016
Communications with
Stakeholders
GRI 205: Anti- 205-2 Communication and training about anti-corruption policies and
Business Ethics
corruption 2016 procedures
Corporate Governance
GRI 206: Anti-
competitive behavior Business Ethics
Employee Rights and Protection practices
Message from Management; ESG
Management GRI 301: Materials 2016 301-2 Recycled input materials used Resource Management
Corporate Governance
GRI 302: Energy 2016 302-4 Reduction of energy consumption
Performance Table
Conclusion 2025 Environmental, Social and Governance (ESG) Report
GRI Standard Disclosure Location GRI Standard Disclosure Location
directly linked by business relationships
GRI 403: Occupational system Occupational Health and Work
GRI 303: Water and
Effluents 2018
Resource Management; ESG
Performance Table
GRI 404: Training and 404-2 Programs for upgrading employee skills and transition assistance Employee Training and
Addressing Climate Change; ESG
Performance Table 404-3 Percentage of employees receiving regular performance and career
GRI 305: Emissions 305-4 GHG emissions intensity
Equal Opportunity 2016 Rights and Protection
emissions Performance Table GRI 406: Non-
discrimination 2016
GRI 408: Child Labor Employee Recruitment and
Emissions Management; ESG GRI 409: Forced or 409-1 Operations and suppliers at significant risk for incidents of forced or Employee Recruitment and
GRI 306: Waste 2020 306-3 Waste generated Compulsory Labor 2016 compulsory labor Employment
Performance Table
Giving Back to Society
Communities 2016 and development programs
GRI 414: Supplier Social
GRI 308: Supplier Assessment 2016
Environmental Supply Chain Security 414-2 Negative social impacts in the supply chain and actions taken
Assessment 2016 308-2 Negative environmental impacts in the supply chain and actions taken
categories
Employee Recruitment and GRI 416: Customer Safety and Quality of Products and
Table
of products and services
GRI 401: Employment
temporary or part-time employees
Employee Rights and Protection
GRI 417: Marketing and 417-2 Incidents of non-compliance concerning product and service Business Ethics, Safety and Quality
Labeling 2016 information and labeling of Products and Services
Privacy 2016 losses of customer data Privacy Protection
GRI 403: Occupational Occupational Health and Work
Health and Safety 2018 403-4 Worker participation, consultation, and communication on occupational Safety; ESG Performance Table
health and safety
Conclusion
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?□ Very high ??□ High ??□ Average ?? □ Low ??□ Very low
?□ Very reasonable ??□ Reasonable ??□ Average ??□ Poor ??□ Very poor
?□ Excellent ??□ Good ??□ Average ??□ Poor ??□ Very poor
?□ Excellent ??□ Good ??□ Average ??□ Poor ??□ Very poor
?□ Excellent ?? □ Good ?? □ Average ??□ Poor ??□ Very poor
?□ Excellent ??□ Good ??□ Average ??□ Poor ??□ Very poor
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