Newland
Environmental, Social and
Governance Report 2024
Newland
Environmental, Social and
Governance Report 2024
Introduction Chapter IV Social Performance
About Newland 003
Chairman’s Message 006
Executive Summary Rural Revitalisation and Social Contribution 033
Employee Responsibilities 037
Quality Management and Product Safety 042
Data Security and Customer Privacy Protection 043
Customer Service 044
Sustainable Supply Chain 045
Chapter I ESG Governance
CONTENTS
ESG Development Philosophy and Strategy 010
Sustainability Framework
ESG Risk Management Mechanism
Chapter V Governance Performance
ESG Topic Materiality Assessment 014
Corporate Governance 048
Risk Management and Internal Control Compliance 050
Business Continuity 051
Chapter II Innovation Performance Stakeholder Communication and Cooperation 052
Party Building Governance and Business Ethics 053
Innovation Investment and Technological 017
Achievements
Supporting the Digital Transformation of 021
the Real Economy
Appendices
Chapter III Environmental Performance About This Report 054
Key ESG Performance Table 055
GRI Index 057
GHG Accounting Certificates 059
Carbon Neutrality and Climate Change Response 023
Resource Recycling and Pollution Control 027
Land Use and Ecological Conservation 029
Newland
Environmental, Social and
Introduction Governance Report 2024
About Newland
Newland Digital Technology Co., Ltd. (hereinafter referred to as
“Newland”, “the Company” or “we”) was established in
Fuzhou, Fujian Province. It was listed on the main board of the
Shenzhen Stock Exchange in 2000. The Company is a digital
service provider integrating intelligent terminals, big data
processing capacity, and data scenario operation capabilities.
The Company takes serving the national “Digital China Strategy”
as its mission and is committed to empowering the development
of the digital economy industry through technological
innovation. Relying on years of accumulated customer resources
and industry experience in segmented fields, the Company
leverages core technological advantages such as artificial
intelligence (AI), edge computing, and big data to continuously
consolidate its cornerstone industries, actively cultivate
innovative tracks, and deepen its global layout. The Company’s
business covers more than 120 countries and regions worldwide,
continuously delivering China’s digital transformation solutions
to countries along the “Belt and Road” initiative. In 2024, the
Company’s annual revenue exceeded RMB7.7 billion, with a
workforce of 6,703 employees. It ranks as a national high-tech
enterprise and a technological innovation demonstration
enterprise.
Newland
Environmental, Social and
Introduction About Newland Governance Report 2024
Total revenue: RMB7.75 billion
Net profit attributable to parent company: RMB1.01 billion
Net cash flow from operating activities: RMB863 million
Total dividend: RMB556 million, with a cash dividend of RMB5.50 per 10 shares (tax-inclusive),
accounting for more than 55% of net profit
Taxes paid: RMB330 million, with a tax rating of “A” for eight consecutive years
Newland
Environmental, Social and
Introduction Awards Governance Report 2024
? 2024 World Internet of Things (IoT) Top 500 ? International Science and Technology Cooperation
? Top 500 Service Industry Enterprises in China Base
(for five consecutive years) ? Industrial Technology Basic Public Service Platform
? National Innovative Enterprise (Co-established by the Ministry and Provincial
Government)
? National Technological Innovation
Demonstration Enterprise ? National CNAS Certified Barcode Engineering
Laboratory
? National High-tech Enterprise
? National CNAS Certified Software Evaluation Centre
? National Intellectual Property Demonstration
Enterprise ? Information System Construction and Service
Capability Level Certificate (Excellent Level)
? National-level Single Product Champion &
Demonstration Enterprise in the Manufacturing ? National “Quality Benchmark” Industrial Enterprise
Industry ? China Patent Gold Award
? National “Specialised, Refined, Unique, and ? China Well-Known Trademark
Innovative” Key Small Giant Enterprise ? China’s 500 Most Valuable Brands
? National Industry-Education Integration ? Top 100 Enterprises by Software Business Revenue
Enterprise in China
? Pilot Enterprise for Intellectual Property ? Top 100 Enterprises by Software and Information
Utilisation among Industrial Enterprises Technology Service Competitiveness in China
? National-Level Enterprise Technology Centre ? Top 100 Electronics and Information Industry
? National-Level Industrial Design Centre Enterprises in China
? National-Level Postdoctoral Research Station ? Top 500 Service Industry Enterprises in China
Newland
Environmental, Social and
Introduction Chairman’s Message Governance Report 2024
Dear partners, investors, and respected members of the community:
Newland has always embedded into the core of its corporate philosophy. In the face of
global climate change challenges, we have achieved a reduction in carbon intensity in
production processes through green technological innovation and have taken the lead in
establishing the full-scenario E-CNY payment system, driving the low-carbon
transformation of finance. In fulfilling social responsibility, the Company is committed
to rural revitalisation and educational philanthropy, with a 100% employee training
coverage rate, continuously building a diverse and inclusive development ecosystem.
The Company adheres to the “Technology for Good” philosophy, empowering industrial
upgrades with 714 valid patents and blockchain-based trusted identity authentication
technology, while integrating ESG governance into its strategic priorities. Special
committees have been established under the Board of Directors to boost further
development of the compliance system. In the future, we will continue to deepen digital
transformation, and work together with all parties to explore new paradigms for
sustainable growth, and fulfil our responsibility as a technology company in this era.
April 2025
Newland
Environmental, Social and
Introduction Executive Summary Governance Report 2024
Governance
Innovation Environmental
? The number of R&D personnel reached 3,804, accounting for 56.75% of ? Domestic wastewater discharge was reduced by 2.92% year-on-year.
the total workforce. ? Paper consumption was reduced by 3.98% year-on-year.
? Among the R&D team, the proportion of members with a bachelor’s ? Non-hazardous waste generated from our technology park decreased by
degree or higher was as high as 86.07%. 17.86% year-on-year.
? The Company conducted a total of 283 technical training sessions ? The reuse rate of used furniture in new offices exceeded 80%.
throughout the year. ? The “Low-carbon Payment” business saved a total of 1.2 million paper
? The Company participated in the formulation of 35 national standards, bills in 2024.
and led the formulation of 6 industry standards and 7 local standards. ? Our self-developed equipment, equipped with a domestic chip and the
? In 2024, the Company applied for 78 invention patents, was granted 19 open-source HarmonyOS, reduced power consumption by 30%
invention patents, and held 230 valid invention patents. compared to traditional POS machines.
? R&D investment totalled RMB664 million, accounting for 8.58% of ? We won the bid for the Ecological Cash Register Project in Fujian
total revenue. Province, which integrates features such as QR code payments and
electronic invoices to achieve paperless transactions. It is expected to
reduce paper receipt consumption by over 500 tons annually.
Newland
Environmental, Social and
Introduction Executive Summary Governance Report 2024
Social Governance
? Customer satisfaction reached 9 8 . 3 points. ? A total of 99 announcements and supporting materials were released in
? We assisted 100,000 small- and micro-sized enterprises in applying for 2024.
over RMB100 million of business loans. ? 78 investor inquiries were replied to on irm.cninfo.com.cn throughout the
? We established 9 associations and organised 8 large-scale cultural and year.
sports activities in 2024. ? We held 1 results briefing, attended by 39 institutions.
? We conducted 12 quality training sessions for suppliers throughout the ? We held 2 general meetings of shareholders, with 17 proposals reviewed
year, with over 900 participants. and approved.
? We built 11 functional zones in our technology park, serving 18,830 ? We held 8 meetings of the Board of Directors, with 48 proposals
people. reviewed and approved.
? We carried out 200 safety hazard inspections throughout the year, and ? We held 6 meetings of the Board of Supervisors, with 14 proposals
rectified 15 inspection findings, with a 100% rectification rate. reviewed and approved.
? We provided paired assistance to two villages, with a continuous ? In 2024, we distributed dividends twice, amounting to RMB5.56 million.
investment of over RMB3.58 million and coordinated provincial
construction funds of RMB1.8 million.
? We conducted 492 training sessions, with 20,900 participants, and an
average of 16.37 training hours per person.
ESG Governance
Carbon Path to the Future, Shared
Responsibility through Data Governance
Newland
Environmental, Social and
ESG Governance ESG Development Philosophy and Strategy Governance Report 2024
Newland adheres to the philosophy of “Technological Innovation for the Benefit of Humanity”
and has developed four core sustainability strategies.
Technology-Driven Digital Innovation Green Transformation for a Low-carbon Future
To drive the industry’s digital transformation through technological innovation and build a global Centred on full lifecycle carbon management, to promote green product design, clean energy
technology ecosystem applications and resource recycling
Key Actions and Achievements
Key Actions and Achievements
Continue to explore new models for expanding overseas business. Regional expansion in Europe, Asia-Pacific, and Latin America has
shown initial results, significantly enhancing local adaptation and continuously reinforcing overseas supply chains. Leverage innovative technology to fully realise resource recycling throughout the product lifecycle.
Collaborate with customers and partners in different regions around the world for joint innovation and growth. The number of high-
value customers worth over USD10 million has reached a new milestone, and business partnerships have been established with several
global leading payment solution providers. Conduct climate-related risk assessments to strengthen climate change management.
Promote the scenario-based payment service, digitalisation of merchant services, and the ecosystemisation of digital business, helping
merchants manage operations, empowering the real economy, and driving the digital transformation of various industries.
Obtain ISO 14064 certification and implement a series of environmental protection measures in the Company’s technology park.
Continue to innovate in products and models by launching “Micro Intelligence” and the “Star Quality Plan”, rank first among
nationwide service providers in the Alipay “Touch to Pay” system, and be the only payment institution in the first-tier ranking.
Win the CS4 certification for information system construction and service capacity and hold over 70 patents, continuing to deepen the Conduct product lifecycle carbon emissions assessments to reduce embedded carbon in products.
digital intelligence transformation.
People-Oriented Win-Win Cooperation Community Engagement to Fulfil Responsibilities
To build a diverse and inclusive corporate culture, enhance employee wellbeing and development, To empower social development through technological innovation and actively fulfil the Company’s
and create a safe, healthy, and efficient workplace social responsibility
Key Actions and Achievements
Key Actions and Achievements
Provide various benefits and activities for employees.
Pioneer acceptance of overseas IP addresses for UnionPay’s cross-border wallet services as one of the first third-party payment
Continuously develop diverse training programmes, with three training series named “Land Camp” forming a comprehensive talent
institutions in the industry, establish partnerships with six major international credit card organisations, and expand foreign currency
development chain.
services to cover 331 cities and 12 key industries, significantly improving foreign bank card services in China.
Encourage employees to actively participate in community activities and promote the sustainable development of rural revitalisation
Included among national models for a family-friendly workplace, one of only four entities in Fujian Province.
through village-enterprise pairing.
Implement a series of measures in offices to ensure occupational health and safety.
Newland
Environmental, Social and
ESG Governance Sustainability Framework Governance Report 2024
To implement the strategy, the Company has established a four-in-one Environmental protection
sustainability framework, namely, innovation-driven focus on Technological Innovation Carbon emission reduction and energy
Innovation-driven technology for good efficiency improvement to promote a green
technology for good to cultivate sustainable competitiveness, carbon
future
emission reduction and energy efficiency improvement throughout
the production and operation cycle to create closed-loop environmental
management, inclusive sharing to eliminate the digital divide and
empower equal participation among diverse entities, compliance and
integrity to solidify the governance foundation and ensure data security
and business ethics. The Board of Directors oversees the ESG governance
system, integrating the sustainability framework into R&D, supply chain,
and services. Digital tools are used to create a dynamic “strategy- 1 2
execution-evaluation” mechanism, forming a closed loop that mutually
reinforces disclosure and management, continuously enhancing business
resilience and social value, and building a smart and sustainable
ecosystem.
The Company actively responds to the United Nations’ 2030 Agenda for
Sustainable Development, deeply embedding 17 UN SDGs into its
sustainability framework, integrating sustainability into the entire chain of
technology R&D, production operations, and social value creation. The
progress of each goal and key initiatives are fully disclosed in the
corresponding sections of this report, aiming to drive the coordinated
development of the digital and green economies and inject business- Social Responsibility Corporate Governance
Compliance and integrity to foster robust
driven positive forces into the construction of a community with a shared Inclusive sharing to benefit peer enterprises
sustainable development
future for mankind.
Newland
Environmental, Social and
ESG Governance Sustainability Framework Governance Report 2024
ESG Management Strategies ESG Management Mechanism
Supervise, review and assess
Review topics and governance
strategies
? General mission: ESG Review ESG indicators and
Management achievements
Regularly
Technological innovation for Committee Approve ESG reports and manuals
report
the benefit of humanity
Determine topics, manage strategies,
coordinate advancement
Study and determine topics
(policy guidelines/stakeholders/peer
practises/differentiated features)
ESG Working Plan topic governance strategies
Group Guide and
? General strategies: Digitalise indicators and monitor the achievement
approve of goals
Green transformation for a Regularly
Prepare ESG reports and manuals
low-carbon future report
Community engagement to
fulfil responsibilities Implement
People-oriented win-win Supervise Implement topic governance strategies
cooperation ESG Business and assess Perform systematic analysis and
Technology-driven digital Representatives management of ESG indicators
Support Perform routine management of ESG risks
innovation and topics
Newland
Environmental, Social and
ESG Governance ESG Risk Management Mechanism Governance Report 2024
Against the backdrop of rapid technological innovation and the digital economy, Newland has always regarded the management of
sustainability-related risks and opportunities as an essential part of its robust operations and long-term value creation. To ensure the Company
maintains resilience in a complex and ever-changing market environment, we have established a systematic mechanism for risk identification,
assessment, prioritisation, and management, fully supervised by the Board of Directors, to ensure that sustainability-related topics receive
adequate attention and effective management.
Through collaboration with independent third-party sustainability consultants, we regularly identify environmental,
social, and governance (ESG) risks and opportunities involved in business operations, covering but not limited to
climate-related risks (e.g., carbon emission regulation changes, extreme weather impacts), supply chain-related
environmental and social risks (e.g., raw material sustainability, supplier compliance), technological innovation
opportunities (e.g., green data centres, smart payments, and low-carbon technologies). In addition, Newland actively
Identification: Proactively monitors industry regulations, market trends, and investor expectations to ensure that the risk management
mechanism remains up to date, and included key sustainability-related topics into ESG disclosures.
identify sustainability-related
A multi-dimensional assessment system, considering the likelihood of risks and their potential impacts on
risks and opportunities business operations, financial performance, and market competitiveness, is used to assess sustainability-related
risks and opportunities. For example, in climate change response, we analyse the potential financial impacts
under different scenarios, such as the impact of rising carbon emission costs on operating costs and the market
Assessment: Quantify the growth opportunities brought by low-carbon payment technologies.
impact of risks and the value Based on the assessment results, we prioritise major sustainability-related risks and opportunities to ensure precise and
of opportunities efficient resource allocation.
High-priority risks: Risks that may have a significant impact on the Company’s operations and financial performance,
such as increasingly stringent carbon footprint regulations for the supply chain;
Important opportunities: Opportunities that can significantly enhance the Company’s competitive advantages, such as the
Prioritisation: Focus on key development of green smart terminal products.
sustainability-related topics The Company’s senior management, entrusted by the Board of Directors, develops and executes risk response
strategies, specifically including supply chain management to strengthen supplier ESG compliance requirements and
promote green procurement, technological innovation to develop low-energy-consumption, high-efficiency intelligent
Management: Continuously terminal products to help customers achieve sustainability goals, and information transparency to enhance ESG
disclosures to earn more trust from investors and the public. As part of its oversight responsibilities, the Board of
optimise risk control Directors regularly reviews the effectiveness of risk management measures and optimises strategies when necessary
to ensure the Company remains at the forefront of sustainable development.
mechanisms
Newland
Environmental, Social and
ESG Governance ESG Topic Materiality Assessment Governance Report 2024
Stakeholder communication
Stakeholders
Shareholders Government and Regulatory Partners Media
Employees Customers Supplier
Authorities
? Compliance with laws and
? Rights protection ? Integrity and mutual benefit
Topics of Concern
? Economic performance regulations ? Product R&D and innovation ? Supply chain management ? Information disclosure
? Career development and ? Tax payment as required by laws ? Privacy and information security ? Open, fair and impartial ? Win-win development
? Return on investment ? Public image enhancement
promotion procurement
? Observation of business ethics ? Product safety and quality ? Fairness, impartiality and
? Robust operations ? Positive contributions to society
? Safety and health ? Procurement policies openness
? Information disclosure ? Response to national policies ? Public engagement
? Remuneration and benefits ? Industry co-building
? Sustainability capacity ? Lawful and compliant operations
? Talent attraction and retention ? Data security
? Risk management ? Environmental protection
? Active employment promotion
? On-site or online meetings ? General meetings of shareholders ? Periodic reports/temporary ? Bidding activities ? Business exchange
? Customer service hotline ? Annual reports, Mid-term results reports,
announcements
Communication
? Interviews ? Annual reports, financial statements, ? Procurement activities ? Business cooperation announcements and circulars
? Customer satisfaction survey
and announcements ? Policy consultation and ? Business negotiations
? Hotline and email ? Field surveys or ? Email and fax
Ways of
feedback ? Product launches, exhibitions
? Results briefings and roadshows assessments ? Partner conferences
? Employee representative ? Public welfare activities
conferences ? Official announcements ? Correspondence
? Supplier conferences ? Official website and social ? Media interviews
? Employee supervisors ? Social media platforms ? Compliance monitoring media platforms
? Assessments and scoring ? Exchange meetings
? Employee surveys ? Email and fax ? Thematic reports
? Official website and social media
? Field surveys platforms
? Proactively pay taxes in ? Ensure product safety and quality ? Integrate sustainability ? Adhere to the principles of ? Strengthen communication, interaction
? Establish labour relations in ? Stabilise economic growth and
accordance with the law through a well-developed quality concepts throughout the fairness and impartiality, mutual and cooperation with the public and
accordance with the law to maintain a good development
? Provide job opportunities management system supplier management benefit, and complementary media
protect employees’ rights momentum
? Abide by laws and ? Establish an all-around process and actively guide development with differentiated
? Improve training and promotion ? Balance scale expansion with strengths ? Use social media and the Company’s
regulations cybersecurity management suppliers to strengthen
Responding Measures
mechanisms to support efficiency improvement, creating ? Uphold the business philosophy official website and WeChat and
? Contribute to the framework to provide stable, ESG management
employee growth value for shareholders of honesty and integrity Weibo accounts to post updates on the
construction of Digital reliable and secure products and ? Uphold the business
? Optimise the compensation and ? Establish long-term, strong Company operations, products and
? Continuously improve the corporate China services philosophy of honesty and
benefits system to enhance partnerships with banks and services
governance system to ensure ? Actively participate in ? Highlight customer needs and integrity
incentive effects strategic partners
standard and compliant management policy feedback continuously improve customer ? Standardise procurement ? Actively participate in popular industry
? Regularly organise employee
satisfaction policies exhibitions to showcase the
health check-ups and provide ? Integrate business resources to create
? Enhance product and service ? Build diverse Company’s strength
medical insurance a strong business ecosystem and
innovation communication and ? Actively engage in social public
? Organise cultural and sports launch industry-leading products and
activities to enrich employees’ solutions learning channels to gather welfare to enhance the Company’s
cultural lives upstream and downstream public image
? Perform timely, legal and compliant partners and empower the
? Attract diverse talent information disclosures supply chain
Newland
ESG Governance ESG Topic Materiality Assessment
Environmental, Social and
Governance Report 2024
Environmental Topics
Materiality Assessment
Topic 1: Climate Change Response and Carbon Neutrality
Topic 2: Pollutant Discharge and Waste Management
Highly material
Topic 3: Land Use and Biodiversity
Topic 5: Energy Utilisation
Topic 6: Water Resource Management
Topic 7: Circular Economy
Materiality to stakeholders
Topic 8: Rural Revitalisation and Social Contribution
Topic 10: Supply Chain Management
Topic 12: Customer Service
Topic 13: Product Safety and Quality
Material
Topic 15: Diversity and Inclusion
Topic 16: Employee Training and Career Development
Material Materiality to Newland Highly material Topic 17: Occupational Health and Safety
Topic 18: Employee Care and Benefits
In 2024, the Company, based on the principle of dual materiality, widely collected and sorted out
feedback and expectations on environmental, social, and governance aspects from stakeholders,
including customers, employees, investors, and partners. Through systematic analysis and Governance Topics
scientific assessment, 22 material topics were ultimately identified. Based on the materiality
scores from stakeholders, an ESG materiality matrix was developed. On this basis, the Company
has listed topics with both high external attention and strong internal relevance as key areas of Topic 19: Corporate Governance
sustainability management, which are extensively discussed in this report. This systematically Topic 20: Risk Management and Internal Control Compliance
demonstrates the direction of the Company’s collaboration in terms of ESG governance and long- Topic 21: Stakeholder Communication and Cooperation
term value creation. Topic 22: Business Ethics
Innovation Innovation Investment and
Performance (SDG 9)
A Technology-Driven Future Supporting the Digital
Economy (SDGs 8, 9)
Newland
Environmental, Social and
Innovation Performance Innovation Investment and Technological Achievements Governance Report 2024
Investment in innovation
In 2024, the Company continued to increase its investment in technological innovation, with R&D investment
reaching RMB664 million, accounting for 8.58% of total revenue, providing solid financial support for
technological innovation and product upgrades. At the same time, the Company actively expanded the size of its
R&D team, optimised the talent structure, and built a high-quality, professional R&D team.
By the end of 2024, the Company’s total number of R&D personnel reached 3,804, accounting for
the Company’s strategy.
Under 30 30 to 40 41 to 50 51 and above
Among members of the R&D team, 86.07% hold a bachelor’s degree or higher, including 3,274 with
a bachelor’s degree, 230 with a master’s degree, and 300 with other qualifications, showcasing the
team’s solid professional foundation and diverse knowledge background. 10% 1%
The age structure of the R&D team is well-balanced, with 1,869 employees under 30 years old,
accounting for 49.13%, 1,519 employees aged 30 to 40, accounting for 39.93%, 378 employees aged
are the backbone, supported by mid- and senior-level technical talent, injecting vitality into the
Company’s continuous innovation. 40%
Throughout the year, the Company conducted 283 technical training sessions, continuously improving
the skill level and professional qualities of R&D personnel. Through R&D investment and talent team
building, the Company has driven technological breakthroughs and product upgrades, providing
strong technological support for sustainability goals.
Newland
Environmental, Social and
Innovation Performance Innovation Investment and Technological Achievements Governance Report 2024
Newland builds a digital foundation through standard-setting and technology-driven innovation, empowering the industry’s digital transformation. In the field of
standard setting, the Company has led the formulation of 49 standards in areas such as IoT and AI, filling the gap in domestic barcode reading standards. In terms of
technology, it has promoted innovative applications such as E-CNY, AI algorithms, and edge computing, supporting scenarios like smart technology parks, drug
traceability, and intelligent security, providing strong support for the digital transformation of the real economy. In 2024, Newland filed 78 invention patent applications,
was granted 19 invention patents, and held 230 valid invention patents. Newland currently holds 700 valid national patents and 14 valid foreign patents.
Standard setting Innovation awards
Newland serves as an expert member in four sub-
committees of Chinese Educational Technology Enterprise Recognition Project Awards
Standardisation Committee (CETSC), and has China Patent Award (Excellent Award)
repeatedly led or participated in the formulation of - A Small Barcode Image Collector
national and industry standards in fields such as the National
National High-tech Enterprise Third Prize for AI Section in the 2024 Digital China
IoT, digital identity, AI, and biometrics. This includes Level Innovation Contest
leading the formulation of the national standard - An Internet of Video Things Platform Solution
Information Technology - Biometric Data Interchange
Formats - Part 5: Face Image Data, and 6 industry Industrial Leading Enterprise in Fujian Province
standards and 7 local standards, and participating in Manufacturing Industry Leading Enterprise in Fujian
the formulation of 35 national standards. The Province
Company also leads the Ministry of Industry and Top 100 Enterprises in Strategic Emerging Industries in High-Quality Artificial Intelligence Software Product in
Provincial
Information Technology’s intelligent manufacturing Fujian Province in 2024 Fujian Province
comprehensive standardisation project and participates Level Leading Artificial Intelligence Software Enterprise in - Newland’s Artificial Intelligence Service Platform
in the NQI project under the National Key R&D Fujian Province
Programme. Innovation Enterprise in the Core Industry of Digital
Economy in Fujian Province in 2024
In the field of standard setting, the Company has been
recognised as an outstanding private enterprise for
Industrial Leading Enterprise in Fuzhou in 2024
standard innovation in Fujian Province, and has
Software Industry Leading Enterprise in Fuzhou in 2024 Outstanding Achievement Award at the 2024 Fuzhou
received the Science and Technology Award from Municipal
Enterprises Selected for Intellectual Property Employee “Five Smalls” Innovation Competition (First
China Association for Standardisation (CAS), as well Level Standardisation Cultivation Programme in Fuzhou in Prize)
as one first prize and three second prizes for standard
setting contributions in Fujian Province.
Newland
Environmental, Social and
Innovation Performance Innovation Investment and Technological Achievements Governance Report 2024
Technological achievements drive industry development
In the wave of digital economy development, Newland actively embraces industrial AI to achieve cost reduction, efficiency improvement, and revenue
generation. Through ecological cooperation with large models such as Doubao, ERNIE Bot, and Tongyi Qianwen, the Company conducts generalised
research to generate vertical scenario-based small models, which are widely applied in daily work scenarios such as technology R&D, data collection,
industry applications, and risk control compliance, significantly improving work efficiency and saving costs. In 2024, the Company’s big data and AI
projects generated a total revenue of over RMB210 million.
Facial recognition-based liveness detection: Edge computing:
In February 2024, Newland’s monocular silent The video edge gateway has successfully created an intelligent solution
liveness detection algorithm successfully passed system across multiple industries, achieving large-scale applications in
the security performance test by the First Research several vertical fields. Adoption of the solution in natural gas and petroleum
Institute of the Ministry of Public Security of the industries and chemical parks’ intelligent security operations in Ningxia,
People’s Republic of China. This technology meets Henan and Fujian has set up replicable industry implementation models. The
GA/T 1723.4-2020 CTID Online Authentication - edge gateway has been successfully applied in multiple scenarios, including
Authentication Services - Part 4:Technical community governance, urban management, highways, traffic tunnels,
Requirements for Facial Image Capture Control, construction sites, and campus security. In addition to successfully
the highest national standards for resident network expanding application scenarios, the Company has also accumulated rich
identity authentication, marking that Newland’s technical and business experience. Next, we will delve into scenario
monocular silent liveness detection algorithm has demands and develop multiple application solutions for business expansion.
reached an industry-leading level in terms of
security.
Newland
Environmental, Social and
Innovation Performance Innovation Investment and Technological Achievements Governance Report 2024
Technological achievements drive industry development
Case
E-CNY
In 2024, Newland collaborated with Industrial Bank to build the
full-scenario E-CNY smart park, creating an industry-leading
digital currency work badge project. This project achieved system-
level interoperability with the E-CNY 2.0 platform’s soft and hard
wallet system, innovatively integrating payment tools and
enterprise identity authentication. The project received exclusive
permission from the Digital Currency Institute of the People’s Bank
of China for the appearance design of work badges, supporting
customised display of enterprise logos.
As of the end of the reporting period, the digital currency work
badge system has integrated identity authentication, mobile
payment, and intelligent management functions, covering access
control, attendance, dining, and consumption scenarios. Over 5,000
badges have been issued, creating a positive closed-loop application
ecosystem. Based on practises in its technology park, Newland has
built an all-around replicable E-CNY solution. Relying on secure
intelligent payment, trusted digital identity, and other technologies,
it has developed a one-stop platform for smart contracts, fund
collection, and intelligent analysis, laying the foundation for
expansion in campus, community, and industrial park scenarios. In
the future, we will continue to deepen the innovation applications
of “digital currency + government, society, and economy”.
Newland
Environmental, Social and
Innovation Performance Supporting the Digital Transformation of the Real Economy Governance Report 2024
Newland empowers the real economy through technological innovation and digital services, driving industry transformation and upgrading. In the retail
sector, smart supermarket devices and full-link digital services help stores achieve operational digitisation and revenue growth; in the terminal equipment
sector, intelligent POS terminals meet multi-scenario demands, significantly improving banks’ customer service efficiency; in scenario innovation, Newland
provides data-driven precision analysis and intelligent management tools for traditional religious institutions. These practises highlight the strong
empowerment of fintech and digital solutions to the real economy, providing replicable successful examples for industry digital transformation.
Smart supermarkets drove Smart POS terminals empowered merchants Supported the digital transformation of
revenue growth and banks religious sites
During the 2024 Spring Festival, Postar focused on the
In September 2024, Newland’s Postar, Huilaidian, and In November 2024, Newland Payment Technology management challenges in the religious sector, customising
Henan Hebi Post received three pennants from Co., Ltd. (hereinafter referred to “Newland smart solutions for hundreds of religious sites such as
Longsheng Supermarket, a well-known local chain Payment Technology”)’s N910 Pro smart POS Jiulong Zen Temple in Fuzhou and Longxing Temple in
supermarket. Newland’s Postar and Huilaiddian deployed terminal won the China Construction Bank’s Chuzhou. Digital technology was used to empower the
smart supermarket hardware and software devices in six national chip handheld smart POS procurement inheritance of traditional culture. In response to the
chain stores of Longsheng Supermarket. Through project with the highest total score, covering both challenges of cash management and unclear reconciliation
professional retail ERP software, full-link digital Android and domestic operating systems. N910 Pro in traditional donation boxes, the Company deployed the
services, precise member marketing, and omnichannel fully meets the multi-scenario needs of merchants, Lejuan electronic donation screen, supporting QR code
marketing, nearly RMB3 million in transaction amounts closely aligns with banks’ business development, self-service blessings and donations. This enabled self-
were processed efficiently, accelerating the stores digital significantly enhances customer service experience, service for devotees and transparent management of temple
transformation and upgrading, achieving sustained and demonstrates Newland’s technological finances, and in places like Sanming, Fujian, it built a smart
revenue growth. advantage and industry-leading position in the offering platform to optimise the religious experience,
payment sector. serving over 10,000 people daily.
Carbon Neutrality and Climate Change
Environmental Response
(SDGs 7, 13)
Performance 02 Resource Recycling and Pollution
Control
(SDGs 6, 12)
Carbon Emission Reduction and
Energy Efficiency Improvement 03 Land Use and Ecological Conservation
(SDGs 11, 15)
to Promote A Green Future
Newland
Environmental, Social and
Environmental Performance Carbon Neutrality and Climate Change Response Governance Report 2024
Build a multi-dimensional green procurement system to
Carbon neutrality drive the low-carbon transformation of the supply chain
? At the supplier level, we encourage partners to adopt
Green procurement
Carbon emission detection and certification Green operations
energy-efficient vehicles and green logistics, conduct
The Company places high importance on The Company focuses on “low-carbon regular carbon emission audits, and provide low-
low-carbon development. In 2024, we payments”, promoting electronic bills, invoices carbon production training for suppliers. We also
c o n du c t e d o u r f i r s t organisational and online payment services to reduce the strictly control harmful substance content in raw
carbon footprint accounting, obtaining circulation of paper documents. While materials through the Halogen-Free Product
ISO 14064 certification, and collaborated providing digital management support to Manufacturing Management Regulations, ensuring
with downstream manufacturers for medium-, small- and micro-sized enterprises, in compliance with international standards such as IEC
product carbon footprint certification. 2024, we saved a total of 1.2 million paper bills 61249-2-21.
In 2024, total carbon emissions amounted (equivalent to approximately 14 tonnes of ? At the product level, our self-developed equipment
to 15,485.28 tonnes of CO₂ equivalent, of paper), and won the provincial ecological cash uses domestic chips and the open-source
which direct greenhouse gas (GHG) register project. Through the integration of QR HarmonyOS, reducing power consumption by 30%
emissions totalled 775.30 tonnes of CO₂ code payments and electronic invoices, we compared to traditional POS machines. Our self-
equivalent, and indirect GHG emissions achieved paperless transactions, expected to developed low-power module technology extends the
totalled 14,709.98 tonnes of CO₂ reduce paper waste from receipts by over 500 service life of equipment and reduces electronic
equivalent. tonnes annually. waste.
? Using innovative technologies and environmentally
Green commuting friendly materials to reduce waste: We use HCE
technology to reduce paper receipts, eSIM
technology to reduce plastic waste, and primary
The Company has built a green travel colour injection moulding to reduce paint usage. We
system, optimised shuttle bus routes also use recycled plastic and biodegradable
(operating 20 routes covering main urban components, effectively reducing environmental
ar eas in 2 02 4) , and imp lemented pollution.
intelligent scheduling for vehicles for ? Optimising packaging and product design to improve
business p urposes (with 2,306 trips
scheduled annually, a 13.9% year-on-
recycling rates: We implement lightweight packaging Green processes
strategies, promote electronic manuals, use battery-
year increase). A total of 445,274 rides separable designs, and adopt battery health
were recorded, while strict control was management solutions to extend product life and
maintained over the scale of parking reduce electronic waste.
spaces in the technology park, a n d ? Promoting standardised connectors to reduce carbon
multiple charging stations were added, footprints: We sell devices with industry-standard
effectively reducing traffic-related carbon USB connectors to reduce unnecessary USB power
emissions. replacements, further lowering resource consumption
and carbon emissions.
Newland
Environmental, Social and
Environmental Performance Carbon Neutrality and Climate Change Response Governance Report 2024
Green office
Full-process paperless transformation Precise energy efficiency management Resource recycling mechanism
The Company systematically promotes ? We established four exclusive policies, ? In new offices, the reuse rate of used
green office transformation and has built a including the Energy Resource furniture exceeds 80%, and our canteen
full-process electronic management Management Regulations, and built an provides biodegradable tableware.
system. ISO 50001 energy management system,
standardising energy consumption data ? The shared printing area implements a
? We implement an online approval collection and dynamic optimisation. double-sided paper usage policy and
system covering processes such as recycles envelopes, paper, and paper bags.
item requisition and meeting room ? All office areas have been retrofitted In 2024, paper consumption was reduced to
booking. In 2024, the number of with LED lighting and energy-efficient 1,013 tonnes, a 3.98% decrease year-on-
electronic contracts signed reached equipment, with dedicated personnel year.
year, reducing paper documents by standby power, with air conditioning set
approximately 50,000 copies. to a constant 26°C. In 2024, office
energy consumption decreased by 8%.
? We put into use the AI business travel
platform and electronic seals, with ? We have also optimised equipment load
contracts and documents, and also rate of 98%, an increase of 3% year-on-
digitalise the management processes year, and a 5% improvement in unit
for overseas service providers. computational efficiency.
Newland
Environmental, Social and
Environmental Performance Carbon Neutrality and Climate Change Response Governance Report 2024
Climate risk management
Plans and Countermeasures for Climate Risks
Climate-related risks Potential impacts Countermeasures
factory equipment.
Extreme weather 2. Emergent reinforcement: Deploy flood barriers and drainage pumps, and elevate critical equipment off the ground.
(typhoons, heavy rain, 3. Flexible work arrangement: In accordance with the Level I response requirements of the Fuzhou Meteorological Disaster Emergency Plan,
disruptions.
flooding) when a red typhoon warning is issued in Mawei District or the 24-hour rainfall reaches 300mm, R&D labs and production workshops shall
suspend operations, commuter shuttle services shall be halted, and all employees shall take leave and stay home.
commutes.
downtime. 2. Health protection: Based on the characteristics of various positions in the technology park and feedback on care activities in previous years,
Sustained high
temperature
outdoors. 3. Equipment insurance: Purchase climate disaster insurance for core factory equipment to cover repair losses caused by high
temperatures/drought.
Sea level rise and 1. Building renovation: Apply moisture-proof coatings.
coastal salinisation 2. Employee training: Conduct quarterly climate emergency drills simulating flood evacuation and data backup processes.
components.
Develop the Emergency Preparation and Response Control Procedures, incorporate extreme weather events such as typhoons and heavy rain into special emergency
plans, and clearly define the three-level response mechanism
Formulate standardised Strengthen routine prevention Improve risk prevention
emergency policies and control systems mechanism
Business continuity: Obtain ISO 22301 certification and improve
emergency drill plans and training mechanisms to ensure the
Joint warning: Coordinate with meteorological departments and
Regular drills: Conduct two typhoon warning drills and one fire evacuation continuity of critical business operations.
emergency rescue agencies to get real-time early warning information.
drill annually. In 2024, 1,029 people participated in such drills, an 8% Property insurance: Purchase comprehensive property insurance for
Material support: Reserve water sources for emergency, flood control
increase compared to the previous year. park buildings, equipment and production materials every year to
sandbags, and other materials, and complete drainage system repairs
Graded response: Initiate countermeasures based on the level of cover natural disaster losses.
before typhoons.
meteorological warnings, with an average of 4 climate notifications issued Employee protection: Conduct regular safety training to clarify
On-call response: Implement 24-hour rotating shifts duty during
annually. extreme weather evacuation procedures and relocate materials and
extreme weather to ensure rapid response to emergencies.
vehicles from risk areas in advance.
Newland
Environmental, Social and
Environmental Performance Carbon Neutrality and Climate Change Response Governance Report 2024
Climate risk management
Case
Braving Typhoon Gaemi:
Systematic defence in our technology
park in Fuzhou resulted in zero losses
In July 2024, due to Typhoon Gaemi, Fuzhou experienced
continuous heavy rainfall. The Company, in coordination
with the park administration, immediately activated the
typhoon and flood control plan, and took multiple emergency
measures, including placing flood barriers and road gates in
the basement, fully inspecting drainage pumps and clearing
pipe networks, relocating outdoor production materials,
elevating goods in warehouses, reinforcing trees in the park,
sending early warnings, initiating the 24-hour rotating shifts,
preparing adequate sandbags, relocating vehicles, suspending
the operation of shuttle buses, and making personnel shift
arrangements. Through systematic defence measures, the
safety of employees and properties in the technology park
was effectively guarded during the typhoon, with no losses
occurring.
Newland
Environmental, Social and
Environmental Performance Resource Recycling and Pollution Control Governance Report 2024
Pollutant discharge management Electronic waste management
Improve chemical Implement closed-loop pollution
Build a standardised policy system
management regulations control management ? We develop the Used Equipment Recycling and Reuse Management Regulations and the Operating
Specifications for Disposal of Discarded Electronic Products, specifying the full process requirements
We purify exhaust gases through dust for equipment registration, evaluation, data elimination, and disposal.
? We obtain the IECQ QC080000 Hazardous Substance Management System certification and strictly
We strictly implement the treatment devices, control noise through
follow the EU WEEE Directive. Equipment is clearly marked with the “wheelie-bin” recycle label.
Chemical Management Regulations soundproofing measures, and conduct ? We establish an authorised repair network for equipment recycling in Europe to ensure compliance with
to standardise the procurement, regular third-party environmental testing international environmental regulations and regional recycling standards.
storage, and use processes, (with all results meeting standards). We
focusing on controlling the risk of collect and recycle general solid waste such
hazardous chemical leaks. We as cardboard and plastics, and establish a
entrust qualified professional dynamic monitoring mechanism for Implement full-lifecycle closed-loop management
institutions with waste disposal to pollutant emissions, ensuring environmental
ensure full-process compliance and management is legal and compliant through
? Graded assessment: Before recycling, equipment model, condition, and other information to assess
prevent environmental pollution. standardised reporting and third-party repair value and recycling potential.
collaborative supervision. ? Data security: IT departments or third-party agencies perform data wiping and encryption checks on
devices containing storage media, and issue security reports.
? Classified disposal: Repairable equipment is restored and reused internally; non-functional equipment
is dismantled, and components are sent to professional agencies for environmentally friendly disposal.
Deepen recycling effects
? In 2024, a total of 44,548 POS devices were recycled, a 4% increase compared to 2023. The number of
recycled used equipment continued to expand.
? An internal equipment recycling system has been established, with repaired devices labelled and made
available to departments as needed, reducing asset procurement costs.
? Through recycling by professional institutions, the recycling rate of metals, plastics and other materials
exceeds 90%, reducing the amount of waste sent to landfills.
Newland
Environmental, Social and
Environmental Performance Resource Recycling and Pollution Control Governance Report 2024
Water conservation for ecological sustainability
Systematic water conservation Precise technology upgrades and Regular promotion and
system building 01 monitoring 02 behavioural guidance 03
• We establish a graded management system to clarify • Facility renovations: The data centre uses water-saving • We organise water conservation training every
water usage regulations for office and production areas, cooling equipment, with a 10% increase in the quarter. In 2024, four company-wide activities
implement a dedicated cleaning service for property purification and reuse rate of circulating water. The were held with a participation rate of over 95%.
management, and ensure daily monitoring, including green areas adopt drip irrigation technology, • Water conservation signs are posted in office areas
equipment inspection and leak reporting. significantly reducing outdoor water consumption. to strengthen employees’ awareness of turning off
• We formulate the Water Conservation Equipment • Dynamic monitoring: Smart water meters are deployed taps.
Selection Standards, prioritising the procurement of to collect real-time data. In 2024, three special • Domestic wastewater discharge has continuously
efficient water-saving devices such as smart water inspections were conducted, with 12 leak points decreased, with a total of 30,875 tonnes in 2024, a
meters and sensor faucets. In the new office building, repaired, and office water consumption decreased by 2.92% reduction year-on-year.
the coverage rate of sensor faucets is 100%. 2.92% year-on-year.
• We implement a rainwater and sewage separation
drainage system. Wastewater discharge complies with
the Water Pollution Control Regulations of Fujian
Province.
Newland
Environmental, Social and
Environmental Performance Land Use and Ecological Conservation Governance Report 2024
Energy-saving technology
Prioritising ecology for co-fulfilment applications:
of responsibilities For air conditioning, we use a variable refrigerant flow
multi-split system to intelligently adjust energy
efficiency. The entire building is equipped with
intelligent LED lighting and automatic sensor switches
for stairwells.
Ecological design of our technology park
Newland Technology Park occupies 150 acres, Optimised building design:
with a green area of 15,000 square metres, Aluminium alloy low-radiation coated hollow glass is
covering 35%. The park features a variety of used to reduce heat transfer and air conditioning load.
plant communities, including shrubs and trees,
forming a diverse ecosystem that attracts birds,
squirrels, and other wildlife. It was once
recognised as a “Park-Style Model Enterprise
in Fuzhou”. The total amount of non-hazardous Green evaluation system:
waste generated in the park was 23 tonnes in Through green building certification and energy
environmental performance meets the standards.
achieving an organic integration of ecology
and office environments.
The Yiyue Industry-Education Integration Ecological and cultural
Building project, launched in 2023, fully
integration:
incorporates environmental protection
We plan indoor and outdoor vertical greening, along with
principles throughout its lifecycle. facilities such as a yoga room and employee canteen, to
create a low-carbon, comfortable space.
Newland
Environmental, Social and
Environmental Performance Land Use and Ecological Conservation Governance Report 2024
Prioritising ecology for co-fulfilment of responsibilities
Case
Newland × China Tower:
Technological integration drives the upgrade of
environmental “technical defence ”
Newland, in collaboration with China Tower and leveraging the
technological integration platform of “China Tower + IoT + Big Data
+ AI + Edge Computing”, has independently developed an intelligent
environmental product matrix. This covers multiple scenarios such as
straw burning prohibition, air pollution control, water environment
governance, and marine ecology protection. By deploying high-
precision monitoring terminals and intelligent algorithms, the
Company has built a “pollution monitoring traceability model +
intelligent prediction system”, forming a four-in-one pollution
prevention and control system of “3D monitoring, scientific analysis,
targeted control, and comprehensive evaluation”. This system enables
real-time dynamic perception of pollution sources, scientific
prediction of pollution trends, and targeted implementation of
remediation measures, assisting ecological and environmental
departments in multiple regions in the digital transformation of
regulatory models from “human defence” to “technical defence”,
providing a replicable intelligent governance model for the
construction of Beautiful China.
Newland
Environmental, Social and
Environmental Performance Land Use and Ecological Conservation Governance Report 2024
Environmental management policies
The Company integrates environmental risk management into its strategy and operations, using ISO 14001 as a framework to
establish a “Goal-Inspection-Correction” closed-loop mechanism. Through dynamic monitoring and comprehensive staff
training, we drive green compliance and the achievement of carbon reduction goals.
System construction and closed-loop Technological control and dynamic monitoring
management
Focusing on noise, exhaust gas, and wastewater treatment, we implement Awareness enhancement and cultural
We establish an environmental management system measures such as smoke purification, regular maintenance of air development
in line with ISO 14001, setting up environmental compressors, and wastewater leak prevention.
We conduct comprehensive environmental protection
management representatives and special teams, We establish a “ daily inspection + quarterly testing + emergency response”
training for all employees and provide specialised guidance
with clear mechanisms for goal setting, execution three-tier monitoring mechanism to monitor resource consumption and
for key departments on energy saving and emissions
monitoring, and performance evaluation. emissions data in real time, send dynamic warnings, and optimise strategies.
reduction to strengthen risk response capabilities.
Based on the Environmental Inspection Guidelines, We promote green culture through thematic activities,
dynamic inspections are conducted, and cross- digital monitoring dashboards, and annual environmental
department collaboration is achieved through the reports, ensuring alignment between sustainable carbon
Data Analysis Control Procedures. Corrective reduction goals and strategies.
actions are carried out according to the Corrective
Actions Procedures to complete the PDCA (Plan-
Do-Check-Act) closed-loop correction.
Contribution
(SDGs 1, 9)
(SDGs 3, 4, 5, 8)
Social 03 Quality Management and Product Safety
(SDGs 12, 16)
Performance 04
Data Security and Customer Privacy
(SDGs 12, 16)
Co-Building and Sharing to Foster
Harmonious Coexistence
Customer Service
Sustainable Supply Chain
Newland
Environmental, Social and
Social Performance Rural Revitalisation and Social Contribution Governance Report 2024
Focusing on precise industry cultivation and infrastructure improvement, Newland has built a long-
term assistance mechanism to effectively promote both the production and living standards in Case
impoverished areas. By taking practical actions, the Company fulfils its corporate social responsibility
and injects sustainable momentum into rural revitalisation.
Extending a helping hand to assist the needy,
Village-enterprise cooperation for livelihoods improvement showing true care for people in Ningxia
Since 2016, Newland has paired with Xi’an Village in Yongtai County and Shangzhi Village in
Anxi County. Over eight years, it has continuously invested over RMB3.58 million and coordinated In March 2024, under the coordination of the Payment and
RMB1.8 million in provincial construction funds. These efforts have covered various areas such as Settlement Department of PBOC Ningxia Branch, Newland
drinking water system renovation, poverty-stricken housing repairs, elderly care home upgrades, provided targeted assistance to Pinglu Village, Luhai Village
and educational support. and Heicheng Village in Sanhe Town, Haiyuan County,
Ningxia. Focusing on people’s livelihood needs, the Company
made financial donations and integrated resources, contributing
tens of thousands of funds to support rural infrastructure and the
Precise cultivation of specialised industries operation of senior canteens, and also donated holiday gifts to
Driving the benefit special groups. The activities effectively improved local
Focusing on the resource endowment of Xian Village in Yongtai, Newland has cultivated four infrastructure conditions, enhanced the welfare of the elderly,
construction of major industries to support the local economy, namely, tea-oil tree planting, free-range chicken and received high recognition from local governments and
wealthy and farming, photovoltaic power generation, and ginkgo ornamental forest. Through continuous follow- widespread praise from the public.
up visits, Newland has helped Xian Village’s tea oil industry achieve standardised production while
beautiful villages cultivating the ecological tourism industry, forming a “specialised agriculture + rural tourism” dual-
in three ways drive model, driving increases in income and poverty alleviation for local villagers.
Building long-term mechanisms for co-construction and co-cultivation
We promote more convenient withdrawal services in Heilongjiang, Jilin, and Liaoning provinces to
improve payment convenience in rural areas. Additionally, in collaboration with PBOC Ningxia
Branch, Newland has established industry projects such as soybean product processing plants,
creating an “Industry Support + Resource Integration” village-enterprise cooperation model. This
effectively has served the rural economy, earned multiple local commendations and driven the
sustainable development of rural revitalisation.
Newland
Environmental, Social and
Social Performance Rural Revitalisation and Social Contribution Governance Report 2024
Shared responsibility, enduring goodness
Education support and community co- Accessible products and inclusive services
construction
In response to the needs of the visually impaired, Newland
A directed donation of RMB300,000 has been made to strictly adheres to the EU EN301549 Accessibility Directive in
Fudan University, specifically for campus cultural the development of financial terminal devices. Certified by
construction and cutting-edge discipline research, to the Royal National Institute of Blind People (RNIB) in the
support the enhancement of higher education quality. UK, the devices ensure that features such as key layouts and
voice prompts meet international accessibility standards.
We establish a regular volunteer service mechanism,
regularly organising employees to participate in Overlaying AI technology on smart terminals to optimise
community environmental protection, health knowledge
promotion, and other public welfare activities,
experience for special groups.
effectively strengthening the interactive bond between
the Company and the local community.
Public welfare actions and care for life 3 4 Financial security and legal advocacy
In 2024, the Company organised 2 themed public welfare Throughout the year, 64 articles on financial security were
promotion events, attracting 385 participants, effectively published, with a readership of 9,655 people. The Company
raising public awareness of safety and environmental actively cooperated with the People’s Bank of China and the
protection. Payment & Clearing Association of China to carry out
“Financial Awareness Month” and other themed activities,
In 2024, the Company, in collaboration with the People’s contributing to building a safe and stable financial
Government of Mawei Town, organised a blood donation environment.
event for employees in its technology park, demonstrating Two sessions of legal awareness promotion were organised
Newland employees’ social responsibility. The event for all employees, covering 700 employees, with related
received high recognition from the government and content read by 631 people, contributing to strengthening
society, earning the “Voluntary Blood Donation Caring legal awareness within the Company.
Enterprise” title from the government.
Newland
Environmental, Social and
Social Performance Rural Revitalisation and Social Contribution Governance Report 2024
Shared responsibility, enduring goodness
Case
Blending education with
entertainment to strengthen
risk prevention
During the 2024 Financial Education
Awareness Month, Newland’s Postar, in
collaboration with 15 financial institutions,
launched the event themed “Finance for the
People, Protecting Rights and Preventing
Risks”. Through engaging interactive activities
such as prize quizzes, checkpoint games, and
targeted stamp collection, they effectively
enhanced citizens’ ability to identify financial
risks such as illegal fundraising and telecom
fraud, receiving positive social feedback.
Newland
Environmental, Social and
Social Performance Rural Revitalisation and Social Contribution Governance Report 2024
Shared responsibility, enduring goodness
Case Case
Newland’s Postar supported Smart communities benefit
Case Shenyang’s night economy
Case thousands of families
Foreign card transaction Digital transformation Newland’s Postar, in collaboration with Huilaidian,
Deep diving into living Heyuan Post, and technology partners, developed the
support and financial service In 2024, Newland’s Postar, in collaboration with consumption, guarding the “Smart Community Property Management Platform” for
Industrial Bank Shenyang Branch, formed a special Wanlong Property. The platform integrates technologies
optimisation service team to address the night-time consumption financing of small- and micro- such as the IoT and cloud computing, covering 11
scenario needs of the “Spending Summer in Hunnan” communities and approximately 7,000 households. It
Newland actively responds to financial opening-up cultural tourism project. Through field research, a unified sized enterprises provides one-stop services for property payments,
payment solution was customised for more than 90 security management, work order handling, and more.
policies and helps optimise the foreign card transaction Residents can access property information in real-time,
system. In 2024, the Company assisted the People’s Bank merchants, deploying terminal devices such as cloud- In 2024, the Youlian Loan team focused on the living
based payment speakers and smart QR code tags to provide feedback and make requests, and enhance
of China in completing the modification of over 50,000 consumption industry, conducting in-depth research on 16
achieve unified transaction data management and information sharing and interaction, optimising the living
terminals for foreign card services, expanding the foreign sub-industries such as catering, baking, entertainment,
automated accounting processing. This project used experience. The project generated over RMB36 million
currency service network to 331 cities and 12 key hotels, and retail, as well as 68 franchise brands. By
technology to empower small and micro businesses, in annual property fees and provides a replicable model
industries nationwide. The cumulative transaction volume refining cost breakdowns, the team deepened industry
boosting the integration of Shenyang’s “Night Economy for social responsibility practises in smart community
exceeded RMB120 million, not only enhancing the insights and provided nearly RMB50 million in business
+ Cultural Tourism”, demonstrating the Company’s construction.
efficiency of cross-border payment services and loans to relevant enterprises, precisely meeting their
facilitating inbound consumption, but also promoting the social responsibility in helping regional economic financial needs. In the future, the team will continue to
internationalisation of payment infrastructure through upgrading through digital technology. optimise financial services, develop customised products,
technology output, making a positive contribution to the simplify processes, and reduce financing costs, striving to
integration and development of the global payment become a long-term partner for small- and micro-sized
ecosystem. enterprises and deeply integrate into their growth.
Newland
Environmental, Social and
Social Performance Employee Responsibilities Governance Report 2024
Inclusivity without boundaries, talent without borders
With a master’s degree
The Company has always adhered to a diverse and inclusive talent philosophy, viewing employee 15% 3% 15% 5% or above
diversity as the core driving force behind organisational innovation and sustainable development. We With a bachelor’s
have built a multi-level, multi-dimensional team ecosystem. Aged under 30 degree
By educational
By age 38% Aged 31 to 40 background With an associate’s
Gender equality and females’ rights protection
degree
Female make up 30% of the Company’s total workforce, and 20% of the management team. The Graduate from a
Aged 51 and above 74%
Company supports female employees’ career development through measures such as flexible vocational school or
working arrangements and parenting support policies. below
Age diversity and cross-generation integration
Our team covers multiple generations, with 38% of employees under 30 years old, 44% between 31 8% 5%
and 40, 15% between 41 and 50, and 3% above 51, forming a team structure where youthful energy 30% 7%
complements seasoned experience. North America
Number of male By overseas Latin America
By gender region 22%
Educational background and professional competence Europe
Number of female 58%
R&D leadership and functional collaboration
management, 2% in finance, and 1% in production, forming a diverse business structure that aligns 23% Production personnel
with the Company’s strategic development needs. 1%
Ethnicity/race and cultural inclusivity R&D personnel
By position
Our employees come from 10 ethnic groups, including Han, Hui, and Manchu, with ethnic minorities Financial personnel
making up 3% of the workforce. The Company also actively recruits international talent, with 3% of Administrative
the team composed of foreign nationals, fostering cross-cultural collaboration and innovation. 57% management personnel
Newland
Environmental, Social and
Social Performance Employee Responsibilities Governance Report 2024
Training mechanism: Empowering growth
The Company has established a “Capability Enhancement - Resource Support - Growth Assurance” three-in-one support mechanism, achieving mutual empowerment for the
rapid growth of young employees and optimisation of the Company’s talent pool through systematic resource investment and precise policy matching.
Comprehensive guarantee and psychological
Career development and mentor guidance support Multi-dimensional incentives and policy synergy
Practical empowerment: Set up trainee/intern positions to help young Life support: Assist employees in applying for housing subsidies in Mawei Special subsidies: Provide cash subsidies for emerging talent, linked with
employees quickly integrate into business scenarios and accumulate practical District to reduce living pressures in the early stages of employment. government talent recruitment policies and benefits.
experience.
Psychological support: Provide mental health counselling services to address Development incentives: Through projects like the “Emerging Talent
Dual mentorship system: Implement a “ Business Mentor + Human Resources career concerns and work stress, promoting employees’ physical and mental well- Programme” and “Intelligent Vanguard Team”, offer opportunities for
Mentor” joint mentorship system, customising career planning paths. Combined being. international training and overseas business involvement, broadening career
with the “Promotion, Evaluation, Communication, Training and Mentorship” horizons.
systems, the Company systematically improves professional qualities and Growth ecosystem: Create transparent promotion channels and diverse incentive Special enhancement: Actively conduct diversified training programmes. In
expertise. mechanisms, encouraging young employees to participate in innovative projects 2024, the Company organised 492 training sessions, with 20,900 participants
to achieve capability breakthroughs and value enhancement.
and an average of 16.37 training hours per person.
Case Case
Smart services enhance efficiency, talent drives business growth Agile empowerment, talent leadership
In 2024, Newland, relying on digital technology, built an
intelligent policy service platform to address key challenges faced
From the end of 2020 to the present, our subsidiaries’
by talent, such as lack of awareness of, difficulty in understanding,
Organisational Efficiency Committee and Agile Coach
and complexity in using related policies. The platform integrates
Certification Committee have organised five Agile Coach
five main functional modules, namely, policy search, intelligent
Certification courses, with a total of 176 employees receiving
matching, online application, progress tracking, and feedback,
certification and obtaining N-SM Agile Coach certificates and
providing a full-process one-stop service. Talent can easily access
badges. The Company now has more than 200 employees with
the policy services online, achieving an efficient and convenient
internal and external agile certifications.
experience with policy inquiries, one-click matching, and a fully
integrated process.
Newland
Environmental, Social and
Social Performance Employee Responsibilities Governance Report 2024
Caring for employee health
The Company strictly adheres to the ISO 45001 Occupational Health and Safety Management System standards, building a comprehensive health and safety protection mechanism,
significantly enhancing employee awareness of health and safety, and achieving the standardisation and digitisation of occupational health management:
certifications
Medical insurance: We provide all employees with Facility upgrades: In 2024, the Company updated 350 We hold regular health and safety training every year,
We have obtained the ISO 45001 System certification fire extinguishers and 10 sets of fire-fighting clothing and with an average duration of 3 hours. In 2024, 157 new
and developed the Safety Inspection and Hazard accident insurance and hospital medical insurance,
partner with multiple health check-up agencies to offer other emergency equipment. employees participated in pre-job safety training, deeply
Governance Standards. In 2024, we conducted 200 Occupational protection: We regularly test for embedding safety concepts and enhancing employees’
customised check-up products, and grant subsidies for
safety hazard inspections throughout the year, rectified occupational disease hazards and provide protective awareness and capabilities regarding occupational health
all health check-ups.
offer psychological counselling courses. In 2024, we occupational disease cases.
We sign the Occupational Health Commitment with Emergency drills: In 2024, we conducted typhoon and
employees, and have updated two regulations including conducted 6 health and safety knowledge promotional
activities, covering topics such as heatstroke prevention flood drills, as well as high-rise fire evacuation drills, to
the Safety Management Policy Compilation, and added enhance emergency self-rescue capabilities.
two new environmental risk items and two emergency and road safety.
plans.
Listening to employee concerns
The Company has built a multi-dimensional communication system, centred on an open and transparent communication culture, combining offline interactions with online instant
feedback to effectively enhance employee engagement and satisfaction:
Face-to-face communication Online anonymous Closed-loop management
mechanism feedback platform mechanism
Fujian Newland AIDC Co., Ltd. We set up the “Social Opinion Mailbox” and
(hereinafter referred to as “Fujian “Tree Hole - Employee Feedback Platform”,
Newland AIDC”) innovatively launched supporting both real-name and anonymous
submissions. Suggestions are forwarded Through the “Collection - Assignment -
the “General Manager Friday Breakfast
directly to responsible departments for Tracking - Feedback” full-process
Meeting”, inviting employee
prompt response. In 2024, 105 suggestions management, we ensure that every
representatives each week for direct
employee concern is addressed and every
communication, gathering suggestions were received, with a 100% response rate
issue receives feedback.
from the primary level, and establishing and a 78% resolution rate. Unresolved
dedicated follow-up records to ensure issues are followed up continuously for
effective implementation. better solutions.
Newland
Environmental, Social and
Social Performance Employee Responsibilities Governance Report 2024
Focusing on employee wellbeing
The Company has built a diversified employee care mechanism, covering three key dimensions as cultural development, material welfare, and recreational activities.
Cultural development Material welfare
Party building integration: Actively recruit Party members, regularly organise Party activities, and Holiday care: Distribute gift vouchers throughout the year during traditional festivals such as
strengthen Party member participation. Spring Festival and Mid-Autumn Festival, and also provide birthday cake vouchers.
Activity system: Plan traditional festival events during the Spring Festival, Dragon Boat Festival, Heatwave relief: Collaborate with the labour union and external organisations to provide
Mid-Autumn Festival, Christmas, etc., introducing innovative formats to enhance satisfaction. heatwave reliefs, expanding the coverage of cooling supplies.
Team building mechanism: Support both intra-departmental and cross-departmental team-building Daily support: Regularly distribute gifts according to seasonal events to strengthen employees’
exchanges, promoting team collaboration and cultural integration. sense of belonging.
Summer childcare service
Employee open days Building a family-friendly
Case enhanced sense of belonging Case workplace Case solved the challenges faced
by dual-income families
In 2024, Newland held two “ Open Day” events, attracting over a
In 2024, Newland was selected as a model case for a “Family-Friendly The Company introduced a summer childcare service for employees’
hundred employees and their families. The events included visits to our
Workplace” by the All-China Federation of Trade Unions and four other children, covering nearly 200 dual-income families, offering free
technology exhibition hall and IoT lab, tours in our technology park, and
government departments, becoming one of the four selected companies childcare services and adding courses such as “Passing on and Setting
interactive AI courses, offering a comprehensive display of the
in Fujian Province. The selection was based on the “Six Friendly” Family Rules”. The service not only solved the problem of childcare for
Company’s innovative capabilities. The events helped family members
standards. Out of 175 cases nationwide, 100 were selected to recognise dual-income families but also incorporated family education, promoting
gain firsthand understanding of our employees’ work environment and
companies for implementing measures to balance work and family family values. The satisfaction rate among employees reached 98%,
the ongoing industry-education integration centre, enhancing family
responsibilities, promote harmonious labour relations, and set a making it an innovative practise in building harmonious employee
recognition and belonging, providing a practical example for employer
benchmark for workplace human care. relations.
brand building and talent cohesion.
Newland
Environmental, Social and
Social Performance Employee Responsibilities Governance Report 2024
Focusing on employee wellbeing
Cultural and sports activities
Employee centres: The Company has invested over RMB1.6 million to build a 1,200㎡ shared employee centre, creating 11 functional areas (such as a ping pong room, gym,
and health station), with services regularly available to 18,830 visits.
Club operations: We have established 9 cultural and sports clubs (covering basketball, football, badminton, yoga, etc.), and organised 8 large-scale cultural and sports
activities in 2024.
Health care: We provide free cervical and breast cancer screenings for female employees, and the health station provides ongoing medical support.
Case
Distance Running Event
The 5th Newland Long-Distance Running
Event in 2024, with the theme “Thirty
Years Together”, featured four types of
races, including a 20KM individual race
and a 3×5KM team relay race, attracting
event included custom 30th anniversary
commemorative medals, with local
specialties like Fuzhou fish balls and grass
jelly offered as refreshments, along with a
professional medical team ensuring safety.
The event integrated corporate culture and
health concepts, strengthening team
cohesion and family interaction.
Newland
Environmental, Social and
Social Performance Quality Management and Product Safety Governance Report 2024
Case
Newland Payment Technology used the senior management
dialogue mechanism
Policies, standards and Full-process quality control Chemicals and supply chain
to deepen quality culture practises
system certifications safety
On 25 June 2024, Newland Payment Technology held the fourth “Youzaihui” meeting. Its
Quality management system: Based on Development phase: We implement IPD Environmental compliance: We General Manager Lin Jian, Senior Vice General Managers Lin Tao and Chen Ming, along
ISO 90 01:2015, the Quality Manual is (Integrated Product Development) online require suppliers to use lead-free solder with employee representatives, conducted a thematic discussion on “Quality Culture”. The
developed, covering the entire chain of management, execute the Product Testing paste and RoHS/REACH compliant meeting focused on the implementation path of quality policies, and discussed in depth the
development, procurement, production, Management Process, Engineering Change materials, and prohibit the use of ozone- refinement of quality standards, optimisation of closed-loop customer complaint
and after-sales. The Quality Guidelines, and DRX review mechanisms depleting substances and heavy metals management, and the linkage mechanism between customer evaluations and internal
Management Committee oversees and to ensure traceability of development in packaging. assessments. The company reaffirmed the “Speed First, Customer Orientation, Effective
supervises, clarifying the responsibilities documents. Execution, Continuous Improvement” 16-character principle and proposed the construction
at each level. In 2024, 12 internal quality Procurement phase: We conduct quality Testing and verification: New products of a response system where customer feedback directly drives quality improvements.
training sessions were conducted. inspections based on the IQC Inspection are tested by independent laboratories Through direct communication between senior management and frontline employees, the
Regulations, as well as monthly statistics before release to ensure the harmful meeting clarified the quality responsibilities across the entire chain, strengthened the
on non-conforming products, and drive substance content is below threshold improvement framework focused on customer needs, and provided a roadmap for enhancing
vendors to take corrective actions. levels. All materials in the entire process product reliability and market competitiveness.
Dual certification assurance: With ISO Production phase: We establish a process are 100% compliant with environmental
ISO 27001 Information Security and improvements according to the
Management System certifications, we Finished Product Inspection Regulations.
ensure product quality and information After-sales phase: We manage customer
security. 100% of our terminal devices complaints according to the Customer
meet the China UnionPay Payment Complaint Handling Regulations and
Terminal Device Security Certification. Device Testing Operation Regulations in a
closed-loop manner. In 2024, the Company
recorded no major complaints or product
recalls.
Newland
Environmental, Social and
Social Performance Data Security and Customer Privacy Protection Governance Report 2024
Information security management: We establish an information security management system based on ISO 27001:
Policy, covering the entire process of data classification, access control, backup encryption, etc. We have passed
international certifications including ISO 27001, ISO 20000, PCI DSS. 100% of our terminal devices meet China
UnionPay Security Certification as well as the requirements of the EU GDPR and CERED directives.
Policies, standards Privacy protection mechanism: Employees sign the Confidentiality Agreement and customers sign confidentiality
and certification clauses before data exchange, specifying the anonymisation period and breach responsibilities. Core data is
protected through dual-level backups, while a zero-trust architecture with multi-factor authentication (MFA) is
systems implemented. Endpoint Detection and Response and host security protection tools are mandatory.
Terminal security: We deploy IPguard anti-leakage systems and antivirus software, mandate the installation of
host protection tools. In 2024, the frequency of virus scans reached 100 times, a 100% increase year-on-year.
Network security: We formulate the Network Security Management Procedures and the Privileged Access
Full-scenario security Policy, and establish intrusion detection and log auditing mechanisms.
management Physical security: We classify office areas by security levels according to the Physical Access Control
Procedures, and implement biometric access control for key facilities.
Product security: Our payment terminals are certified with PCI5.X Android POS, support EMV standards
Technical defence for Visa/Mastercard contactless payments, and meet RoHS and 3C certifications.
Collaborative defence and co-construction: In partnership with third-party security companies, regular
and compliance penetration tests, attack-defence drills and vulnerability scanning are conducted to build a robust
assurance information security defence line.
Comprehensive education: New employees are required to complete the Information Security
Awareness course. Annual security training is conducted for all employees to continuously
Training and strengthen secure development capabilities and awareness of protective measures.
Professional qualifications: The Company is holding over 20 qualifications, including CCRC,
capability building ITSS, CS4, and its DCMM data management capacity is at Level 4.
Newland
Customer Service: Protecting Rights, Environmental, Social and
Social Performance Building Customer Trust Ecosystem
Governance Report 2024
Policies, standards and system assurance
The Company has formulated policies such as the Bank Card Acquiring Business Management Measures, Customer Rights Protection Internal Control Policies,
and Customer Complaint Handling Regulations, strictly regulating service quality and data security. Transaction environments are secured through data
encryption, access control, and compliance management to ensure safety and reliability.
Customer feedback and continuous improvement
Multiple feedback channels: An around-the-clock customer service hotline, online platform, and email are provided, with dedicated work order follow-up
specialists to collect and track customer feedback.
Closed-loop management system: We establish a “Pre-Review - Root Cause Analysis - Solution Review - Preventive Improvement” process to ensure efficient
resolution of customer requests.
Satisfaction improvement: Customer satisfaction reached 98.3% in 2024, according to online evaluations and regular surveys of continuous service optimisation.
Service network and response mechanism
Service coverage: The Company has established 13 sales service centres, 5 maintenance hubs, and spare parts warehouses nationwide, ensuring rapid response
to customer needs.
Digital services: We set up a “Product Service Management Platform”, providing online repair request channels through the “Hi Xiaoshi” mini-programme and
WeCom, enabling real-time reception and processing of customer requests.
Transparent processes: Customers can track repair progress through the official website and WeChat public account, ensuring that the entire service process is
traceable.
Newland
Environmental, Social and
Social Performance Sustainable Supply Chain Governance Report 2024
Supplier review mechanism Supply chain training system
The Company has established a supplier admission and dynamic Build an internal-external collaborative training ecosystem
evaluation system.
Admission review: Suppliers are vetted through four levels of screening, i.e., qualification verification Internal training: New employees undergo 4 weeks of full-process procurement training. In 2024, 6
(business licences, industry certifications, financial compliance), agent authorisation checks, on-site focused procurement training sessions were held, synchronised between the headquarters and regional
inspections (supply chain capabilities, production technologies), and sample testing, ensuring that suppliers offices. Quarterly procurement case seminars are also held to strengthen practical skills.
are legal and compliant, and meet quality standards. Supplier empowerment: We provide specialised training on compliance standards, system operations, etc.
Roster-based management: Qualified suppliers are included in the Qualified Supplier Roster, which is In 2024, 35 sessions held, attracting nearly 600 participants. The “Fuyao Plan” offers policy and technical
updated regularly to ensure continuous validity of partner qualifications. support to help ecological partners enhance core competitiveness.
Performance evaluation: Suppliers are evaluated annually based on supply quality, timeliness, service, and Quality training: 12 quality training sessions were held for suppliers in 2024, with over 900 participants.
innovation capability. Suppliers with no transactions for six consecutive months or those failing to meet the A supplier conference was also held to unify goals and promote improvements in both supply chain quality
standards will have their cooperation terminated. and efficiency.
Graded application: Outstanding suppliers are awarded additional orders, while substandard suppliers are
given deadlines for improvement or excluded, driving continuous optimisation of the supply chain.
Case
Smart industry chain drove the future
On 25 November 2024, Newland AIDC officially launched the first
“Industrial Distributor Product Technical Training Class”, aiming to
empower supply chain partners through systematic courses. The class
focused on the implementation of product pre-concept, covering
technical analysis, practical application scenarios, and marketing
strategies, deepening distributors’ understanding of product performance
and value, and enhancing their technical service capabilities and market
confidence. Through a combination of theoretical and practical courses,
the training accelerated technological collaboration along the industry
chain, enhanced distributor terminal service efficiency, and promoted
efficient collaboration across the supply chain, supporting the creation of
a stable and innovative industrial ecosystem.
Newland
Environmental, Social and
Social Performance Sustainable Supply Chain Governance Report 2024
Supply chain management system
Drive efficient supply chain collaboration through institutional and technological innovation
? Policies and standards: We formulate the Supplier Management Procedures, covering the
entire process of admission evaluation and performance review. For key components, we
include 2 to 3 suppliers of the same level, as well as backup suppliers, to ensure supply
stability.
? Digital upgrade: We introduce a cloud warehouse solution to monitor inventory, automate
sorting, and enable precise delivery, reducing resource waste.
? Sustainable development: We strictly follow green procurement standards, require suppliers
to use environmentally friendly technologies and fulfil social responsibilities, prohibit direct
procurement of minerals from mining, smelting or refining plants, and conduct annual due
diligence on conflict minerals. No minerals from conflict regions have been found in the
supply chain.
Green factories
The Company deeply integrates ESG principles into supply chain management, reducing its own
environmental footprint while guiding downstream manufacturers towards sustainable models. Through
systematic, data-driven and routine management, the Company achieves a collaborative improvement in
environmental performance and production efficiency.
The Company’s manufacturing partners strictly follow green manufacturing system standards:
? They have built and been continuously operating an environmental management system that complies
with ISO 14001, and hold the Environmental Management System certification.
? They adhere to the core principles of “compliant operations, energy-saving and consumption reduction,
full-coverage governance, pollution prevention, and continuous improvement”, set quantifiable energy
consumption targets, and implement a graded environmental factor control mechanism.
? They have been preparing the Environmental Impact Assessment Report and obtaining approval and
filing from local ecological and environmental authorities to ensure full-cycle environmental compliance
for construction projects.
? The implement an environmental protection training system for all employees, creating a collective
consensus on green development.
(SDGs 16, 17)
Risk Management and Internal Control
Governance (SDGs 9, 16)
Performance 03
Business Continuity
(SDGs 9, 12)
Building a Solid Foundation with Compliance,
Advancing Steadily Towards the Future
Cooperation
(SDGs 16, 17)
Party Building Governance and Business
(SDG 16)
Newland
Environmental, Social and
Governance Performance Corporate Governance Governance Report 2024
Organisational structure
The Company strictly adheres to laws and
regulations such as the Company Law,
Securities Law, and Code of Corporate Newland Digital Technology Co., Ltd.
Governance for Listed Companies, and has
established a corporate governance system
with clear responsibilities and effective checks
and balances. The General Meeting of
Shareholders, as the highest authority,
oversees the Board of Directors and the Board General meetings of Primary
subsidiaries
of Supervisors, forming a governance Audit Committee shareholders
structure where decision-making, execution,
and supervision are independent of each other. Board of
Supervisors
Strategy
Committee
The Board of Directors is responsible for
strategic decision-making and operational Board of Directors
management. It is supported by four Nomination
specialised committees - the Strategic Committee
Shanghai Shanhao Intelligent Technology Development Co., Ltd.
Committee, Audit Committee, Nomination
Newland s financial technology segment (MyBank Small Loan,
Committee, and Remuneration and Appraisal
Beijing Yada Communications Network Co., Ltd.
Remuneration
Fujian Newland Software Engineering Co., Ltd.
Committee, which professionally review
Fujian Newland Payment Technology Co., Ltd.
Fujian Postar Network Technology Co., Ltd.
and Appraisal
MyBank Factoring, Zhoulian Information)
Committee
major corporate matters. The Board of
Fujian Newland AIDC Co., Ltd.
Supervisors exercises its supervisory functions
in accordance with the law to ensure the
Company’s proper operation.
The current organisational structure
Innovation & Development Centre
Securities Investment Department
Human Resources Department
Public Affairs Department
encompasses three centres and eight
General Manager s Office
Operations Department
Administration Centre
Digital Department
Audit Department
Legal Department
Finance Centre
functional departments. Through a
systematised decentralisation and checks-and-
balances mechanism, the Company effectively
protects the legal rights of all shareholders,
achieving an organic unity between the
scientific nature of governance decisions and
operational efficiency.
Governance Newland
Environmental, Social and
Corporate Governance Governance Report 2024
Performance
Composition of the Board of Directors
The Company’s Board of Directors, Board of Supervisors, and senior
management team currently consist of 10 members, with 20% of them being
women. The Company continuously encourages female employees to improve
their professional abilities through a well-established career development
mechanism, striving to optimise the gender balance in the decision-making
structure.
Our Board members demonstrates strong professional qualifications. 67% of
non-independent directors hold a master’s degree, and all have senior engineer
titles, forming a decision-making core with both academic depth and practical
experience. Independent directors’ professional backgrounds cover areas such as
finance and law, ensuring that the strategic planning and core business needs are
precisely aligned, while also guaranteeing that the decision-making process
complies with regulatory norms and market dynamics.
Governance results Awards of the Board of Directors
Top 100 Board of Directors with Growth Potential by Securities Times at the 18th China Listed
Company Value Ranking
shareholders Directors Supervisors Gold Medal for Board Secretary at the 20th New Fortune Ranking
approved approved approved
Newland
Environmental, Social and
Governance Performance Risk Management and Internal Control Compliance Governance Report 2024
Compliance management system and Internal training reinforces risk control
Risk prevention and control regulations
technological innovation capabilities
The Company has established a comprehensive compliance
system with risk prevention and control at its core, covering Driven by both regulations and technologies: We strictly Anti-f raud capacity building: In 2024, the Company, in
employee code of conduct, information security, and internal adhere to laws and regulations such as the Regulation on the collaboration with the police, held activities such as themed
control mechanisms: Supervision and Administration of Non-Banking Payment movie screenings and special lectures under the theme “Work
Code of conduct: We formulate the Employee Code of Institutions, establish a compliance department and build an Together to Combat Fraud”, covering illegal fundraising
Professional Conduct and Employee Disciplinary Policies, intelligent monitoring system to achieve real-time transaction identification and strategies to counter telecom fraud, enhancing
clarifying compliance requirements for employees in behaviour review and risk warning. overall employee risk awareness.
interactions with stakeholders such as customers and suppliers, Anti-money laundering technology upgrade: We deploy Long-term awareness mechanism: We require all employees
and emphasising adherence to laws, regulations, and business customer risk assessment, transaction monitoring, and watchlist to install the “National Anti-Fraud Centre” APP, establish a
ethics. filtering systems. In 2024, using technologies like name monthly case analysis mechanism, update the anti-fraud
Internal control mechanism: We set up an internal control similarity models, AI risk sample analysis, and optimised risk knowledge base, and reinforce employees’ real-time risk
team and conduct annual internal audits. Simultaneously, we control models, the accuracy of identifying suspicious warning capabilities.
construct an “Information Security Risk Assessment Control transactions improved by 46% compared to 2023. Internal training system: We strengthen employees’
System”, with risk identification and classification Closed-loop risk control network: We form a full-chain compliance awareness through legal and compliance training,
management coordinated by the Information Security protection system of “Regulations - Technologies - Response”, and build a transparent governance culture with the disclosure
Committee. with layered customer ratings and feature identification of annual compliance reports.
Reporting channels: We provide multiple channels such as effectively eliminating monitoring blind spots, supporting
offline mailboxes and online OA reporting portals, and require compliant business expansion.
that every report must be verified and every accountable
person must be punished.
Newland
Environmental, Social and
Governance Performance Business Continuity Governance Report 2024
Business continuity assurance system
With ISO 22301 certification as the core, the Company has built a cloud redundancy architecture and data primary-backup disaster recovery system, enabling minute-level
switching. Dynamic risk control and graded responses, along with improved BCP (Business Continuity Plan) and AB-role remote support, ensure continuous optimisation and
enhance business resilience.
System certifications Data security and disaster Management processes Emergency response and Continuous improvement
and infrastructure recovery mechanism and risk control organisational support mechanism
? Through ISO 22301 Business ? The database operates in a ? Regular reviews: Subsidiaries
? Major customer complaints are ? Departments that do not
Continuity Management master-backup mode, with regularly conduct operational
handled by a disposal team led by meet performance standards
System certification, the daily full backups stored in an analyses and QBR (Quarterly
the General Manager of the are required to develop
Company has established a offsite secure centre. Business Review) meetings to
Customer Service Centre, with improvement plans, promote
standardised management ? Critical systems implement dynamically identify risks and
time-bound processing and direct closed-loop optimisation,
framework. active-passive fault tolerance deploy contingency plans.
reporting to the General Manager. and ensure continuous
? We adopt Alibaba Cloud’s solutions to ensure ? Risk management: In accordance
? Non-technical scenario enhancement of business
AWS to build an N+1 uninterrupted service. with the Comprehensive Risk
contingency plans: We develop resilience.
redundancy solution, where Management Implementation
special BCP plans for natural
the primary and backup Measures, the Company
disasters and other events,
servers synchronise data in regularly conducts risk
designate AB roles for key
real-time, and the failover classification assessments and
positions, and support remote work
time is controlled within formulates graded response
and seamless personnel transitions.
minutes. strategies.
Newland
Environmental, Social and
Governance Performance Stakeholder Communication and Cooperation Governance Report 2024
The Company places high importance on the rights of minority shareholders, positioning them at the core of corporate governance. We are
committed to ensuring equal participation in decision-making, transparency in information access, and fairness in dividend distribution among
Protection of shareholders. We ensure that minority shareholders can timely understand the Company’s operations and participate in major decisions through
regular information disclosures, shareholder meetings, and effective communication channels.
minority The Company has established and implements a reasonable dividend policy. In 2024, we distributed dividends twice, totalling RMB556
shareholders million. The Company has set up a dedicated body to protect shareholders’ rights, particularly to prevent the potential harm to minority
shareholders’ interests by controlling shareholders, while ensuring that the operation of the shareholders’ meeting is fair and transparent, fully
respecting shareholders’ rights to speak and vote.
The Company enforces strict regulations on the actions of controlling and major shareholders to protect the common interests of all shareholders,
ensuring the soundness of corporate governance and the coherence of strategic execution. We ensure that the actions of controlling shareholders Behaviour of
do not adversely affect the Company’s governance structure, and through the public information platform of the shareholders’ meeting, safeguard controlling and
all shareholders’ right to participate in decision-making. In strategic adjustments and financial decisions, the Company always takes shareholder
interests as the starting point, ensuring transparency in the process and fairness in the results. At the same time, we strengthen internal governance, major
maintain the Company’s market image and reputation, and through clear shareholder protection clauses, ensure that the actions of controlling shareholders
shareholders do not harm the interests of minority shareholders, thus guaranteeing equality of shareholder rights and shared decision-making
governance.
The Company strictly fulfils its information disclosure obligations. Through authoritative platforms such as Securities Times, China Securities
Journal, Shanghai Securities Journal, and cninfo.com.cn, key information such as business dynamics, external guarantees, and mergers and
Standard acquisitions are disclosed in a timely manner. In 2024, a total of 99 announcements and supporting materials were published, ensuring that the
disclosure information is truthful, accurate, and complete, thus protecting shareholders’ right to know.
In maintaining investor relations, the Company has built a diversified interaction mechanism. In 2024, the Company responded to 78 investor
value delivery
inquiries on irm.cninfo.com.cn, held one results briefing, and received the visits by 39 institutions. Innovatively using visual communication
formats, the Company enhances information reach efficiency by regularly publishing reports and business overviews through its official WeChat
account. We have deepened cooperation with financial media to timely communicate strategic progress and industry insights, enhancing investors’
understanding and recognition of the Company’s value.
Newland
Environmental, Social and
Governance Performance Party Building Governance and Business Ethics Governance Report 2024
Case Case
Party building leadership
Under the leadership of the Party, Newland has deeply integrated Party Newland’s Party building Led industry-academia- The Company held legal education event with
building with the Company’s production and operations, innovatively research integration prosecutors to strengthen compliance and guard
implementing the “Party Building + Talent + Industry” model to
enhance the influence of the Party building brand. Through political development
guidance, talent team building, activation of innovation momentum,
social responsibility fulfilment, resource sharing, and technology On 27 December 2024, Newland, in collaboration with the Party Branch of the
empowerment, Newland has achieved comprehensive improvements in Information Centre of Fuzhou Municipal Special Equipment Inspection Institute, In 2024, Newland, in collaboration with the procuratorates and federations of
the organisational strength of Party branches, corporate management held a Party building joint event themed “Promoting Progress through Joint industry and commerce of Fuzhou City and Mawei District, held a legal
capabilities, and social service capabilities. The Party Committee has Party Building, Advancing Together for Development”. The two sides visited education event, attended by 670 Board members and core employees. The event
received multiple honours, including the “National ‘May Fourth’ Red the exhibition hall and laboratory of Newland AIDC to learn more about the core focused on high-incidence corporate crimes such as embezzlement, commercial
Flag Youth League Branch”, and has cultivated a group of advanced technologies of the IoT and the results of digital transformation. They also bribery, and infringement of trade secrets. Through case studies, it
Party members. In 2024, Newland was recognised as the “Municipal discussed how Party building can empower industrial upgrades. At the seminar, systematically interpreted the legal boundaries of occupational crimes and
Advanced Primary-level Party Organisation”, showcasing its outstanding both sides shared their Party building model practises and signed the Party Co- criminal risks. Experts from procuratorates, based on new business scenarios,
results and exemplary case in Party governance. Building Agreement, clearly defining areas for deepened collaboration in provided in-depth insights into the key points of compliant operations and set
technological breakthroughs, standard formulation, and talent development. This behavioural boundaries for businesses. This educational initiative empowered
initiative will drive the dual empowerment of Party building and business, the building of business ethics through legal education, creating a compliance
Enhancing both integrity and business injecting the “Red” energy into the intelligent detection of special equipment ecosystem where corruption is deterred, prevented, and disincentivised.
The Company has built a business ethics defence line with a “zero and the development of the digital economy.
tolerance” attitude and has incorporated anti-corruption into the core
governance system. All members of the management team have signed
the Officer Conduct Commitment, clearly prohibiting bribery, kickbacks,
and other corrupt behaviours, and incorporating integrity performance
into performance evaluations. Through the Officer Management
Measures, a regular supervision mechanism has been established.
Combined with quarterly audits, the anonymous reporting platform, and
specialised integrity training, the full process of power operations is
made transparent. In 2024, the Company recorded zero incidents of
officer violations. By driving both system rigid constraints and moral
awareness, the Company has fostered an organisational culture of
“integrity and responsibility”, injecting integrity into the Company’s
sustainable development.
Newland
Environmental, Social and
Appendices About This Report Governance Report 2024
Key reminders Principles for preparation
The Board of Directors and all directors of the Company guarantee that the contents of this report Materiality: In accordance with standards and administrative guidelines, this report focuses on
contain no false statements, misleading representations, or significant omissions, and assume joint and discloses ESG topics that have a material impact on the Company’s sustainable development
and several responsibility for the authenticity, accuracy, and completeness of this report. and stakeholders’ decisions, ensuring that this report highlights key information to help readers
quickly understand the Company’s core ESG topics and key initiatives.
Reporting scope Quantification: ESG-related performance is presented with specific data and indicators whenever
The reporting period spans from 1 January 2024 to 31 December 2024, with certain information possible, providing quantifiable basis for internal management and external evaluation, making this
retroactively covering 2023 and earlier. This report covers Newland Digital Technology Co., Ltd. report more scientific and convincing.
and its subsidiaries. Balance: This report takes into account the needs of different stakeholders, fully and objectively
presenting the Company’s efforts in all areas of ESG, including environment, employees, data
security, and governance, to ensure the authenticity and fairness of this report.
Basis of preparation Consistency: This report maintains uniformity and coherence in data collection, indicator
This report is prepared based on the Guidelines No. 3 for Self-Regulation of Listed Companies - definitions, calculation methods, and structure, and terminology, following industry-recognised
Compilation of Sustainability Report and Guidelines No. 17 for Self-Regulation of Listed standards and frameworks.
Companies - Sustainability Report (Trial) of the Shenzhen Stock Exchange and the Corporate
Sustainability Disclosure Standards - General Standards (Trial) jointly issued by the National
Development and Reform Commission, Ministry of Industry and Information Technology, Data explanation
Ministry of Finance, Ministry of Housing and Urban-Rural Development, Ministry of Transport, The information and data in this report mainly derive from the Company’s internal data collection
Ministry of Railways, Ministry of Water Resources, National Radio and Television Administration systems, work reports, and publicly available information, such as the Company’s annual reports
and Civil Aviation Administration of China, with particular reference to the following reporting and information released by authoritative media. Unless otherwise specified, the amounts in this
standards: report are presented in RMB. All content and data disclosed in this report have been reviewed by
the Company’s Board of Directors.
Global Sustainability Standards Board (GSSB) GRI Sustainability Reporting Standards
The United Nations Sustainable Development Goals (SDGs) Contact information
The International Organisation for Standardisation (ISO) Guidance on Social Responsibility Tel.: 0591-83979997
(ISO 26000) Email: newlandzq@newland.com.cn
Address: Newland Technology Park, No. 1, Ruxi West Road, Mawei District, Fuzhou City, Fujian
Province, China
Contact: Securities Department, Newland Digital Technology Co., Ltd.
Newland
Environmental, Social and
Appendices Key ESG Performance Table Governance Report 2024
Key Operating Performance Table Key Corporate Governance Performance Table
Key Performance Indicator Unit 2022 2023 2024 Key Performance Indicator Unit 2022 2023 2024
Total assets RMB100 million 115.87 132.00 127.04 Number of meetings of the Board of Directors
Operating revenue RMB100 million 73.70 82.50 77.45 Time 9 9 8
held
Net profit attributable to parent company RMB100 million -3.82 10.04 10.10
Number of meetings of the Board of Supervisors
Net cash flow from operating activities RMB100 million 10.45 22.27 8.63 Time 3 3 6
held
Cash dividend RMB100 million 0 5.07 5.56
Basic earnings per share RMB1/share -0.38 0.99 1.00 Number of general meetings of shareholders held Time 2 2 2
Taxes paid RMB100 million 2.36 2.48 3.30
Number of meetings of the Board of Directors’
Time 1 1 1
Strategy Committee held
Number of meetings of the Board of Directors’
Time 1 1 1
Nomination Committee held
Number of meetings of the Board of Directors’
Key Innovation Performance Table Remuneration and Appraisal Committee held
Time 1 1 1
Number of meetings of the Board of Directors’
Time 3 3 4
Key Performance Indicator Unit 2022 2023 2024 Audit Committee held
R&D investment RMB100 million 6.57 6.32 6.64 Number of directors Person 5 5 5
R&D investment as a percentage of total
% 9.9 8.3 8.6
revenue Number of independent directors Person 2 2 2
Number of R&D personnel Person 3,658 3,765 3,804
Number of R&D personnel with a
Person 186 207 230 Number of female Board members Person 1 1 1
master’s degree
Number of invention patents granted Item 36 54 19
Number of results briefings held Time 0 2 1
Number of invention patents applied for Item 64 66 78
Total number of institutional investor visits
Number of valid invention patents Item 248 284 230 Time 2 2 1
received
Number of certificates Item 5 5 8
Number of standard setting projects led or Total number of announcements and supporting
Item 7 8 8 Copy 85 78 99
contributed to materials disclosed
Newland
Environmental, Social and
Appendices Key ESG Performance Table Governance Report 2024
Key Environmental Performance Table Key Social Responsibility Performance Table
Key Performance Indicator Unit 2022 2023 2024 Key Performance Indicator Unit 2022 2023 2024
Occupational Health and Safety
Energy Utilisation
Safety education coverage rate % 100 100 100
Purchased electricity kWh 7,877,700 8,493,190 9,248,901
Number of occupational disease cases Case 0 0 0
Data centre electricity consumption kWh - 631,852 676,837
Training and Education
GHG Emissions
Total training investment RMB10,000 - - 194.56
Total emissions tCO2e - - 15,485.28
Total number of employees trained Person - 13,668 20,900
Scope 1 tCO2e - - 775.30 109,723.6
Total training hours Hour - 61,252.5
Scope 2 tCO2e - - 3,425.84
Number of users of the Company’s online
Person - 99,964 22,455
Scope 3 tCO2e - - 11,284.14 learning platform
tCO2e/RMB1 Average training hours per employee Hour/person - 5.98 19.37
Emission intensity million of - - 2.00
revenue Supply Chain Management
New suppliers screened using environmental
Water Resources criteria
% 100 100 100
Total domestic wastewater discharge Tonne 34,516 31,805 30,875 New suppliers screened using social criteria % 100 100 100
Office water consumption Tonne 51,773 47,707 46,313 Number of supplier training sessions Time - - 12
Waste Employment
Total hazardous waste generated Tonne 0 0 0 International employees hired Person 6,620 6,561 6,703
Total non-hazardous waste generated Tonne - 28 23 Percentage of female executives % 20 20 20
Percentage of employees with a bachelor’s
Company vehicle scheduling Time 1,840 2,024 2,306 % 70.38 77.8 80
degree or higher
Newland
Environmental, Social and
Appendices GRI Index Governance Report 2024
Corresponding Carbon Neutrality and Climate
Corresponding Section 025
GRI Standards Disclosure ltem Page in This Change Response
in This Report
Report Resource Recycling and Pollution
GRI 2: General Disclosures Control
The organisation and its reporting practises Employee Responsibilities 039
Entities included in the Privacy Protection
development report Risk Management and Internal
Reporting period, frequency and Control Compliance
contact point 2-27 Compliance with laws and regulations About This Report 054
Key ESG Performance Stakeholder engagement
Table
Activities and workers
Stakeholder GRI 3: Material Topics
Activities, value chain and other 014 3-1 Process to determine material topics ESG Topic Materiality Assessment 015
business relationships
Sustainable Supply Chain 046 3-2 List of material topics ESG Topic Materiality Assessment 015
Employee Responsibilities 037 Economy
Performance Table Direct economic value generated and
Governance 201-1 Key Operating Performance Table 055
distributed
Governance structure and Financial implications and other risks and
composition opportunities due to climate change
Nomination and selection of the Defined benefit plan obligations and
highest governance body other retirement plans
Role of the highest governance GRI 203: Indirect Economic Impacts
body in sustainability reporting Infrastructure investments and services Rural Revitalisation and Social
Strategy, policies and practises supported Contribution
Chairman’s Message 006 GRI 205: Anti-corruption
Statement on sustainability
strategy 010 205-2 053
Philosophy and Strategy corruption policies and procedures Business Ethics
Newland
Environmental, Social and
Appendices GRI Index Governance Report 2024
Environmental Social
GRI 302: Energy GRI 401: Employment
Energy consumption within the Key Environmental Benefits provided to full-time employees that are
organisation Performance Table not provided to temporary or part-time employees
GRI 303: Water and Effluents
GRI 403: Occupational Health and Safety
Interactions with water as a shared Resource Recycling and
resource Pollution Control 403-1 Employee Responsibilities 039
system
Key Environmental 403-3 Occupational health services Employee Responsibilities 039
Performance Table
Resource Recycling and
Pollution Control
GRI 304: Biodiversity 403-6 Promotion of worker health Key Social Responsibility
Performance Table
Significant impacts of activities, Land Use and Ecological
products and services on biodiversity Conservation 403-8 Employee Responsibilities 039
safety management system
GRI 305: Emissions Key Social Responsibility
Key Environmental 403-10 Work-related ill health 056
Performance Table GRI 404: Training and Education
Energy indirect (Scope 2) GHG Key Environmental Employee Responsibilities 038
emissions Performance Table 404-1 Average hours of training per year per employee Key Social Responsibility
Other indirect (Scope 3) GHG Key Environmental 056
emissions Performance Table Programmes for upgrading employee skills and
Key Environmental 404-2 Employee Responsibilities 038
Performance Table GRI 405: Diversity and Equal Opportunity
GRI 306: Waste Corporate Governance 048
Management of significant waste- Resource Recycling and Employee Responsibilities 037
related impacts Pollution Control GRI 412: Supplier Social Assessment
Resource Recycling and New suppliers that were screened using social
Pollution Control criteria
GRI 308: Supplier Environmental Assessment GRI 416: Customer Health and Safety
New suppliers screened using Assessment of the health and safety impacts of Quality Management and
environmental criteria product and service categories Product Safety
Newland
Environmental, Social and
Appendices GHG Accounting Certificates Governance Report 2024
Newland
Environmental, Social and
Appendices GHG Accounting Certificates Governance Report 2024
Newland
Environmental, Social and
Governance Report 2024
We sincerely appreciate your time and attention in 1. What is your relationship with Newland?
□ Climate change response and carbon neutrality
reviewing Newland Environmental, Social and □ General employee □ Management member □ Government or
□ Pollutant discharge and waste management
Governance (ESG) Report 2024. In our continued effort regulatory authority □ Business partner
□ Land use and biodiversity
to provide more professional and valuable information to □ Supplier □ Shareholder □ Public or media □ Customer
□ Environmental management policies □ Energy utilisation □ Water
you and other stakeholders, we kindly invite you to scan 2. How would you rate the overall quality of this report?
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feedback form. We deeply welcome and look forward to 3. How would you rate the clarity, accuracy, and completeness of the
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